Guest Service vs. Chico: Which is a Better Fit?

Ratings Summary

HT Score

GuestService - Online Check-in

unranked

Chicostay

unranked

Popularity

GuestService - Online Check-in

5 verified reviews

Chicostay

0 verified reviews

Likelihood to Recommend

GuestService - Online Check-in

98%

Chicostay

Ease of Use

GuestService - Online Check-in

4.6

Chicostay

ROI

GuestService - Online Check-in

4.8

Chicostay

Implementation

GuestService - Online Check-in

Not enough data available

Chicostay

Not enough data available

Customer Support

GuestService - Online Check-in

4.8

Verified Customer Support

Chicostay

Verified Customer Support

Certificate of Excellence

GuestService - Online Check-in

Chicostay

Features

Pre-Arrival & Check-in

Hotel Website Check-in Portal

Lobby Kiosk

Self Service Checkout

Self Service Checkin

Device Agnostic

Easy Room Selection

Information Collection

Custom Questions

Terms & Conditions Signing

Marketing Communications Opt-in

Pre-regisration info collection

Document & Passport Scanning

ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations

Multi-lingual

Payments & Authorization

Registration Card E-signature

Collect Deposits

Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in

ID Verification

Verify a guest's identity for safety and security

PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades

Easy Room Selection

GuestService - Online Check-in

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Chicostay

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

vs.

Chico

vs.

Take recommendations quiz

Customers

Top 3 Segments

GuestService - Online Check-in

Resorts - 60%

Branded Hotels - 40%

Motels - 0%

Chicostay

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

GuestService - Online Check-in

Guest Service doesn’t have any featured brands available

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Pricing Available By Request

Chico has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

GuestService - Online Check-in

Below Average

Chicostay

Pricing Available By Request

Custom Price Quote

Guest Service

vs.

Chico

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

GuestService - Online Check-in

Hotel Guest App

Sakar from (Turkey)

Chicostay

Chico doesn’t have any clients that have vouched for the product

Most Positive Review

GuestService - Online Check-in

Enhancing Operations

Rooms Division Manager from (Turkey)

Chicostay

Chico doesn’t have any clients that have vouched for the product

Most Critical

GuestService - Online Check-in

Enhancing Operations

Rooms Division Manager from (Turkey)

Chicostay

Chico doesn’t have any clients that have vouched for the product

References

GuestService - Online Check-in

Guest Service doesn’t have any references available

General Info

Screenshots

Chico doesn't have any screenshots

Integrations

GuestService - Online Check-in

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

Chicostay

Chico doesn't have any integrations

Recent Company Updates

GuestService - Online Check-in

Guest Service doesn’t have any recent company updates

GuestService - Online Check-in

Guest Service doesn’t have any recent articles

Chicostay

Chico doesn’t have any recent articles