Guest Service vs. H2O Hospitality, Ltd. vs. Guest: Which is a Better Fit?

Ratings Summary

HT Score

GuestService - Online Check-in

unranked

H2O Smart Check In

Guestmate

unranked

Popularity

GuestService - Online Check-in

5 verified reviews

H2O Smart Check In

25 verified reviews

Guestmate

0 verified reviews

Likelihood to Recommend

GuestService - Online Check-in

98%

H2O Smart Check In

100%

Guestmate

Ease of Use

GuestService - Online Check-in

4.6

H2O Smart Check In

Guestmate

ROI

GuestService - Online Check-in

4.8

H2O Smart Check In

Guestmate

Implementation

GuestService - Online Check-in

Not enough data available

H2O Smart Check In

4.9

Guestmate

Not enough data available

Customer Support

GuestService - Online Check-in

4.8

Verified Customer Support

H2O Smart Check In

Verified Customer Support

Guestmate

Verified Customer Support

Certificate of Excellence

GuestService - Online Check-in

H2O Smart Check In

Guestmate

Features

Pre-Arrival & Check-in

Hotel Website Check-in Portal

Lobby Kiosk

Self Service Checkout

Self Service Checkin

Device Agnostic

Easy Room Selection

Information Collection

Custom Questions

Terms & Conditions Signing

Marketing Communications Opt-in

Pre-regisration info collection

Document & Passport Scanning

ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations

Multi-lingual

Payments & Authorization

Registration Card E-signature

Collect Deposits

Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in

ID Verification

Verify a guest's identity for safety and security

PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades

Easy Room Selection

GuestService - Online Check-in

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

H2O Smart Check In

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Guestmate

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guest Service

vs.

H2O Hospitality, Ltd.

vs.

Guest

Take recommendations quiz

Customers

Top 3 Segments

GuestService - Online Check-in

Resorts - 60%

Branded Hotels - 40%

Motels - 0%

H2O Smart Check In

Resorts - 44%

Vacation Rentals & Villas - 20%

Luxury Hotels - 12%

Guestmate

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

GuestService - Online Check-in

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Guest has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

GuestService - Online Check-in

Below Average

H2O Smart Check In

Average

Guestmate

Pricing Available By Request

Custom Price Quote

Guest Service

vs.

H2O Hospitality, Ltd.

vs.

Guest

1-click quote request

What Customers Are Saying

Most Recent Review

GuestService - Online Check-in

Hotel Guest App

Sakar from (Turkey)

H2O Smart Check In

Perfect system for guest and hotel

STAFF from Yeosu (Korea, South)

Guestmate

Guest doesn’t have any clients that have vouched for the product

Most Positive Review

GuestService - Online Check-in

Enhancing Operations

Rooms Division Manager from (Turkey)

H2O Smart Check In

A company with the most advanced hotel solutions that exist in Korea

General Manager

Guestmate

Guest doesn’t have any clients that have vouched for the product

Most Critical

GuestService - Online Check-in

Enhancing Operations

Rooms Division Manager from (Turkey)

H2O Smart Check In

A company with the most advanced hotel solutions that exist in Korea

General Manager

Guestmate

Guest doesn’t have any clients that have vouched for the product

References

GuestService - Online Check-in

Guest Service doesn’t have any references available

General Info

Screenshots

Guest doesn't have any screenshots

Integrations

GuestService - Online Check-in

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

H2O Smart Check In

Upselling Software (1) Property Management Systems (1) Hotel Restaurant POS Systems (1)

View all integrations (1)

Guestmate

Guest doesn't have any integrations

Recent Company Updates

GuestService - Online Check-in

Guest Service doesn’t have any recent company updates

GuestService - Online Check-in

Guest Service doesn’t have any recent articles

H2O Smart Check In

H2O Hospitality, Ltd. doesn’t have any recent articles

Guestmate

Guest doesn’t have any recent articles