Guest Service vs. H2O Hospitality, Ltd. vs. ICG Software: Which is a Better Fit?

GuestService - Online Check-in

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

H2O Smart Check In

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

ICG Check-in Online

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

What Customers Are Saying

Most Recent Review

Hotel Guest App

Sakar from (Turkey)

Perfect system for guest and hotel

STAFF from Yeosu (Korea, South)

ICG Software doesn’t have any clients that have vouched for the product

Most Positive Review

Enhancing Operations

Rooms Division Manager from (Turkey)

A company with the most advanced hotel solutions that exist in Korea

General Manager

Most Critical

References

Guest Service doesn’t have any references available