Compare GuestTouch vs AI Review Assistant (by MARA Solutions) vs TrustYou (Reputation)

GuestTouch, Inc

GuestTouch

0 reviews
MARA Solutions

AI Review Assistant (by MARA Solutions)

196 reviews
TrustYou

TrustYou (Reputation)

257 reviews

Compare GuestTouch vs AI Review Assistant (by MARA Solutions) vs TrustYou (Reputation)

Reputation Management vendor comparison between GuestTouch vs AI Review Assistant (by MARA Solutions) vs TrustYou (Reputation). Find out which Reputation Management is right for you based on realtime data from 453 verified hotelier reviews across 85 countries.

GuestTouch, Inc

GuestTouch, Inc

Ranked 38 (out of 51)

N/A
0 reviews
View profile
MARA Solutions

MARA Solutions

Ranked 1 (out of 51)

4.8
196 reviews
View profile
TrustYou

TrustYou

Ranked 3 (out of 51)

4.4
257 reviews
View profile

Ratings Summary

HT Score

GuestTouch

unranked HTScore Icon

AI Review Assistant (by MARA Solutions)

100 HTScore Icon

TrustYou (Reputation)

89 HTScore Icon
Popularity

GuestTouch

0 verified reviews

AI Review Assistant (by MARA Solutions)

196 verified reviews

TrustYou (Reputation)

257 verified reviews
Likelihood to Recommend

GuestTouch

0%

AI Review Assistant (by MARA Solutions)

96%

TrustYou (Reputation)

88%
Ease of Use

GuestTouch

0

AI Review Assistant (by MARA Solutions)

4.9

TrustYou (Reputation)

4.5
ROI

GuestTouch

0

AI Review Assistant (by MARA Solutions)

4.6

TrustYou (Reputation)

4.3
Implementation

GuestTouch

Not enough data available

AI Review Assistant (by MARA Solutions)

4.8

TrustYou (Reputation)

4.3
Customer Support

GuestTouch

0

Verified Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

GuestTouch

AI Review Assistant (by MARA Solutions)

TrustYou (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

GuestTouch

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestTouch, Inc
vs.
MARA Solutions
vs.
TrustYou

Customers

Top 3 Segments

GuestTouch

Resorts - 0%
Motels - 0%
Hostels - 0%

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%

TrustYou (Reputation)

Resorts - 19%
Branded Hotels - 15%
Other - 14%
Featured clients
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

TrustYou (Reputation)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

GuestTouch, Inc has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

MARA Solutions Average MARA Solutions

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

GuestTouch

Pricing Available By Request
GuestTouch, Inc has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

AI Review Assistant (by MARA Solutions)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
GuestTouch, Inc
vs.
MARA Solutions
vs.
TrustYou

What Customers Are Saying

Most Recent Review

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

AI Review Assistant (by MARA Solutions)

Fantastic tool for our reputation management!

Ai Beauftragter from Berlin (Germany)

TrustYou (Reputation)

Good program to get an overview about the performance of the business

Digital Marketing & Performance Specialist from Berlin (Germany)
Most Positive Review

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

AI Review Assistant (by MARA Solutions)

Great product, great support for everyday work. Simple and quick

Guest Relation Manager from Bad Saarow (Germany)

TrustYou (Reputation)

Connect with all social media related guest comments

Front Office Manager
Most Critical

GuestTouch

GuestTouch, Inc doesn’t have any clients that have vouched for the product

AI Review Assistant (by MARA Solutions)

Great product, great support for everyday work. Simple and quick

Guest Relation Manager from Bad Saarow (Germany)

TrustYou (Reputation)

Overview

Front Office Manager
References
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

General Info

Screenshots
Integrations

GuestTouch

Property Management Systems (1)

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Surveys & Feedback (2) Reputation Management (2)

TrustYou (Reputation)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)