Compare Guestware vs ALICE Service Delivery by Actabl vs INTELITY Guest Experience Management System (GEMS)

Guestware

Guestware

29 reviews
Actabl

ALICE Service Delivery by Actabl

330 reviews
INTELITY

INTELITY Guest Experience Management System (GEMS)

31 reviews

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Compare Guestware vs ALICE Service Delivery by Actabl vs INTELITY Guest Experience Management System (GEMS)

Staff Collaboration Tools vendor comparison between Guestware vs ALICE Service Delivery by Actabl vs INTELITY Guest Experience Management System (GEMS). Find out which Staff Collaboration Tools is right for you based on realtime data from 390 verified hotelier reviews across 41 countries.

Guestware

Guestware

Ranked 12 (out of 56)

4.3
29 reviews
View profile
Actabl

Actabl

Ranked 2 (out of 56)

4.7
330 reviews
View profile
INTELITY

INTELITY

Ranked 10 (out of 56)

4.7
31 reviews
View profile

Ratings Summary

HT Score

Guestware

17 HTScore Icon

ALICE Service Delivery by Actabl

91 HTScore Icon

INTELITY Guest Experience Management System (GEMS)

27 HTScore Icon
Popularity

Guestware

29 verified reviews

ALICE Service Delivery by Actabl

330 verified reviews

INTELITY Guest Experience Management System (GEMS)

31 verified reviews
Likelihood to Recommend

Guestware

86%

ALICE Service Delivery by Actabl

93%

INTELITY Guest Experience Management System (GEMS)

94%
Ease of Use

Guestware

4.3

ALICE Service Delivery by Actabl

4.7

INTELITY Guest Experience Management System (GEMS)

4.6
ROI

Guestware

4.1

ALICE Service Delivery by Actabl

4.5

INTELITY Guest Experience Management System (GEMS)

4.6
Implementation

Guestware

4

ALICE Service Delivery by Actabl

4.5

INTELITY Guest Experience Management System (GEMS)

4.4
Customer Support

Guestware

4.6

Verified Customer Support

ALICE Service Delivery by Actabl

4.6

Verified Customer Support

INTELITY Guest Experience Management System (GEMS)

4.7

Verified Customer Support

Certificate of Excellence

Guestware

ALICE Service Delivery by Actabl

INTELITY Guest Experience Management System (GEMS)

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

In app translation

Open API

Service Recovery/Escalation

Case Management

SMS text messaging

Secured Data Protection

Guest History

Guestware

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

ALICE Service Delivery by Actabl

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

INTELITY Guest Experience Management System (GEMS)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guestware
vs.
Actabl
vs.
INTELITY

Customers

Top 3 Segments

Guestware

Other - 24%
Resorts - 24%
Other - 14%

ALICE Service Delivery by Actabl

Resorts - 22%
Boutiques - 21%
Luxury Hotels - 13%

INTELITY Guest Experience Management System (GEMS)

Resorts - 39%
Boutiques - 26%
Casinos - 10%
Featured clients
-

ALICE Service Delivery by Actabl

Actabl doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Actabl Average Actabl

Pricing Available By Request

INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Guestware

Pricing Available By Request
Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

ALICE Service Delivery by Actabl

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

INTELITY Guest Experience Management System (GEMS)

Pricing Available By Request
INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Guestware
vs.
Actabl
vs.
INTELITY

What Customers Are Saying

Most Recent Review

Guestware

What I like most about Guestware is that once you plug in the information from guests previous experience

Assistant General Manager

ALICE Service Delivery by Actabl

Amazing system and user friendly

Housekeeping Supervisor

INTELITY Guest Experience Management System (GEMS)

Excellent System Integration and Digital Enablement for guests

CIO
Most Positive Review

Guestware

Great support

Information Systems Manager

ALICE Service Delivery by Actabl

Excellent program

Front desk

INTELITY Guest Experience Management System (GEMS)

Great product for connecting with guests

Business Analyst
Most Critical

Guestware

See what else is on the market, maybe there is one that is better. If you use Guestware, have an expert that is committed to teach everyone how to use it.

guest service manager from Berga (Spain)

ALICE Service Delivery by Actabl

Alice is great!!

Concierge

INTELITY Guest Experience Management System (GEMS)

Excellent Tech Tools to provide great service

General Manager
References
-

ALICE Service Delivery by Actabl

Sylvie Fayolle
General Manager Parker Palm Springs

Chirstopher Jett
Managing Director Gabriel Nguyen Real Estate Group

John David Agosto
General Manager The Evelyn

-

General Info

Screenshots
Integrations

Guestware

Property Management Systems (5) Hotel Restaurant POS Systems (3) Upselling Software (2)

ALICE Service Delivery by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

INTELITY Guest Experience Management System (GEMS)

Property Management Systems (26) Hotel Management Software (10) Staff Collaboration Tools (6)
Recent Articles

Guestware

Guestware doesn’t have any recent articles