Compare Guestware vs DX Package by DOWHAT vs Monscierge (Connect Staff)

Guestware

Guestware

29 reviews
DOWHAT

DX Package by DOWHAT

27 reviews
Monscierge

Monscierge (Connect Staff)

302 reviews

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Compare Guestware vs DX Package by DOWHAT vs Monscierge (Connect Staff)

Staff Collaboration Tools vendor comparison between Guestware vs DX Package by DOWHAT vs Monscierge (Connect Staff). Find out which Staff Collaboration Tools is right for you based on realtime data from 358 verified hotelier reviews across 29 countries.

Guestware

Guestware

Ranked 12 (out of 56)

4.3
29 reviews
View profile
DOWHAT

DOWHAT

Ranked 5 (out of 56)

4.8
27 reviews
View profile
Monscierge

Monscierge

Ranked 7 (out of 56)

4.8
302 reviews
View profile

Ratings Summary

HT Score

Guestware

17 HTScore Icon

DX Package by DOWHAT

79 HTScore Icon

Monscierge (Connect Staff)

36 HTScore Icon
Popularity

Guestware

29 verified reviews

DX Package by DOWHAT

27 verified reviews

Monscierge (Connect Staff)

302 verified reviews
Likelihood to Recommend

Guestware

86%

DX Package by DOWHAT

96%

Monscierge (Connect Staff)

95%
Ease of Use

Guestware

4.3

DX Package by DOWHAT

4.9

Monscierge (Connect Staff)

4.7
ROI

Guestware

4.1

DX Package by DOWHAT

4.7

Monscierge (Connect Staff)

4.7
Implementation

Guestware

4

DX Package by DOWHAT

4.7

Monscierge (Connect Staff)

4.8
Customer Support

Guestware

4.6

Verified Customer Support

DX Package by DOWHAT

4.8

Verified Customer Support

Monscierge (Connect Staff)

4.9

Verified Customer Support

Certificate of Excellence

Guestware

DX Package by DOWHAT

Monscierge (Connect Staff)

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

In app translation

Open API

Service Recovery/Escalation

Case Management

Guestware

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

DX Package by DOWHAT

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

Monscierge (Connect Staff)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guestware
vs.
DOWHAT
vs.
Monscierge

Customers

Top 3 Segments

Guestware

Other - 24%
Resorts - 24%
Other - 14%

DX Package by DOWHAT

Luxury Hotels - 25%
Resorts - 22%
Hostels - 19%

Monscierge (Connect Staff)

Boutiques - 33%
Branded Hotels - 29%
Other - 18%
Featured clients
-

DX Package by DOWHAT

DOWHAT doesn’t have any featured brands available

-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

DOWHAT Average DOWHAT

Pricing Available By Request

Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Guestware

Pricing Available By Request
Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

DX Package by DOWHAT

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Monscierge (Connect Staff)

Pricing Available By Request
Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Guestware
vs.
DOWHAT
vs.
Monscierge

What Customers Are Saying

Most Recent Review

Guestware

What I like most about Guestware is that once you plug in the information from guests previous experience

Assistant General Manager

DX Package by DOWHAT

Smart Order

과장

Monscierge (Connect Staff)

Seamless setup from an empty slate to the perfect Information Center.

MIS Specialist
Most Positive Review

Guestware

Great support

Information Systems Manager

DX Package by DOWHAT

It's convenient.

주임 from Gangneung (South Korea)

Monscierge (Connect Staff)

Curated local recommendations at the guest's fingertips on the TV

Owner
Most Critical

Guestware

See what else is on the market, maybe there is one that is better. If you use Guestware, have an expert that is committed to teach everyone how to use it.

guest service manager from Berga (Spain)

DX Package by DOWHAT

It's convenient.

주임 from Gangneung (South Korea)

Monscierge (Connect Staff)

Digital TV

Owner from
References
-

DX Package by DOWHAT

DOWHAT doesn’t have any references available
-

General Info

Screenshots
Integrations

Guestware

Property Management Systems (5) Hotel Restaurant POS Systems (3) Upselling Software (2)

DX Package by DOWHAT

Upselling Software (1) Property Management Systems (1) Hotel Restaurant POS Systems (1)

Monscierge (Connect Staff)

Hotel CRM & Email Marketing (4) Property Management Systems (4) Booking Engine (3)
Recent Company Updates
-

DX Package by DOWHAT

DOWHAT doesn’t have any recent company updates

-
Recent Articles

Guestware

Guestware doesn’t have any recent articles

DX Package by DOWHAT

DOWHAT doesn’t have any recent articles