Compare Guestware vs hotelkit Collaboration vs HelloShift (Staff)

Guestware

Guestware

29 reviews
hotelkit

hotelkit Collaboration

556 reviews
HelloShift

HelloShift (Staff)

182 reviews

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Compare Guestware vs hotelkit Collaboration vs HelloShift (Staff)

Staff Collaboration Tools vendor comparison between Guestware vs hotelkit Collaboration vs HelloShift (Staff). Find out which Staff Collaboration Tools is right for you based on realtime data from 767 verified hotelier reviews across 60 countries.

Guestware

Guestware

Ranked 12 (out of 55)

4.3
29 reviews
View profile
hotelkit

hotelkit

Ranked 1 (out of 55)

4.8
556 reviews
View profile
HelloShift

HelloShift

Ranked 8 (out of 55)

4.7
182 reviews
View profile

Ratings Summary

HT Score

Guestware

17 HTScore Icon

hotelkit Collaboration

100 HTScore Icon

HelloShift (Staff)

30 HTScore Icon
Popularity

Guestware

29 verified reviews

hotelkit Collaboration

556 verified reviews

HelloShift (Staff)

182 verified reviews
Likelihood to Recommend

Guestware

86%

hotelkit Collaboration

95%

HelloShift (Staff)

93%
Ease of Use

Guestware

4.3

hotelkit Collaboration

4.7

HelloShift (Staff)

4.7
ROI

Guestware

4.1

hotelkit Collaboration

4.5

HelloShift (Staff)

4.7
Implementation

Guestware

4

hotelkit Collaboration

4.6

HelloShift (Staff)

4.6
Customer Support

Guestware

4.6

Verified Customer Support

hotelkit Collaboration

4.8

Verified Customer Support

HelloShift (Staff)

4.6

Verified Customer Support

Certificate of Excellence

Guestware

hotelkit Collaboration

HelloShift (Staff)

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

In app translation

Open API

Service Recovery/Escalation

Case Management

Guestware

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

hotelkit Collaboration

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

HelloShift (Staff)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Guestware
vs.
hotelkit
vs.
HelloShift

Customers

Top 3 Segments

Guestware

Other - 24%
Resorts - 24%
Other - 14%

hotelkit Collaboration

Resorts - 15%
City Center Hotels - 14%
Branded Hotels - 14%

HelloShift (Staff)

Boutiques - 27%
Other - 16%
Branded Hotels - 16%
Featured clients
-

hotelkit Collaboration

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Hotelkit Average Hotelkit

Pricing Available By Request

HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Guestware

Pricing Available By Request
Guestware has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

hotelkit Collaboration

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

HelloShift (Staff)

Pricing Available By Request
HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Guestware
vs.
hotelkit
vs.
HelloShift

What Customers Are Saying

Most Recent Review

Guestware

What I like most about Guestware is that once you plug in the information from guests previous experience

Assistant General Manager

hotelkit Collaboration

Great Internal Tool

Duty Manager

HelloShift (Staff)

Amazing Product

Group Sales & Service Manager
Most Positive Review

Guestware

Great support

Information Systems Manager

hotelkit Collaboration

We love it!

General Manager

HelloShift (Staff)

We have raised our problem solving in our guest scores by 50% in 2019

General Manager
Most Critical

Guestware

See what else is on the market, maybe there is one that is better. If you use Guestware, have an expert that is committed to teach everyone how to use it.

guest service manager from Berga (Spain)

hotelkit Collaboration

Support is great - fast, kind and effective!

Manager

HelloShift (Staff)

I like most is that we can chat with guest. I enjoy the fast communication.

front desk from
References
-

hotelkit Collaboration

Chema Basterrechea
President - Radisson Hotel Group EMEA Radisson Hotel Group

Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel Mercure Hotel MOA Berlin

Sandra Hösl
Director of rooms InterContinental Vienna

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General Info

Screenshots
Integrations

Guestware

Property Management Systems (5) Hotel Restaurant POS Systems (3) Upselling Software (2)

hotelkit Collaboration

Property Management Systems (5) Hotel Guest Apps (4) Reputation Management (4)

HelloShift (Staff)

Property Management Systems (14) Hotel Management Software (8) Channel Managers (4)
Recent Company Updates
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hotelkit Collaboration

hotelkit doesn’t have any recent company updates

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