HelloShift

HelloShift (Staff Collaboration)

Staff Task Management & Collaboration

71 reviews
Go to profile

HotelTechScore

95
  • Based in San Francisco (United States)
  • Founded in 2014
  • 3 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    93%
    (Based on 71 reviews)
  • Ease of Use
    4.8
    (Based on 71 reviews)
  • Return on Investment (ROI)
    4.6
    (Based on 71 reviews)
  • Customer Support
    4.7
    (Based on 71 reviews)
  • Implementation
    4.6
    (Based on 71 reviews)

Features & Services

  • Mobile access on any device
  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • In app translation
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Compensation Tracking
  • Case Management

Reviews

Most Recent

Front Desk from Resort
Very useful especially when we are communicating to our guests Read full review

Most Positive

Operations Manager from Branded
HelloShift is Efficient and Supportive - the team is available for support any time. Read full review

Most Critical

General Manager from Branded
Great product for the price Read full review

References

Dimitar Stanev Director of Operations Engage Hospitality

HelloShift is the best thing that can happen to any hotel.

Milan Patel Owner Candlewood Suites Orange County/Irvine East

Guest interactions are inherently stressful - you never want a problem to turn into a negative review. HelloSh...

Elizabeth Brooke Innkeeper The Provincetown Hotel

Incorporating HelloShift into our daily operations has taken us to the next level. Guests are sent a text on t...


    

Integrates with

Marketplaces & Integrators (1)
User Breakdown
By chainscale
  • Economy
    22%
  • Midscale
    30%
  • Upscale
    28%
  • Luxury
    20%
By brand vs. independent
  • Independent
    41%
  • Brand
    59%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    6%
  • Boutique hotel
    17%
  • Branded
    3%
  • Budget Property
    0%
  • Casino
    6%
  • City Center Hotel
    3%
  • Extended Stay
    13%
  • Hostel
    6%
  • Limited Service
    3%
  • Motel
    0%
  • Other
    19%
  • Resort
    8%
  • Vacation Rental
    16%
  • Villas
    0%
By experience level
  • < 4 years
    37%
  • 5-8 years
    27%
  • 9+ years
    35%

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month