HelloShift

HelloShift (Staff Collaboration)

Staff Task Management & Collaboration

93 reviews
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HotelTechScore

96
  • Based in San Francisco (United States)
  • Founded in 2014
  • 3 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    94%
    (Based on 93 reviews)
  • Ease of Use
    4.8
    (Based on 93 reviews)
  • Return on Investment (ROI)
    4.7
    (Based on 93 reviews)
  • Customer Support
    4.7
    (Based on 93 reviews)
  • Implementation
    4.7
    (Based on 93 reviews)

Features & Services

  • Mobile access on any device
  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • In app translation
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Compensation Tracking
  • Case Management
  • Message Routing

Reviews

Most Recent

General Manager from Boutique hotel
This is a great tool! We love it. Read full review

Most Positive

Operations Manager from Branded
HelloShift is Efficient and Supportive - the team is available for support any time. Read full review

Most Critical

General Manager from City Center Hotel
Great product for the price Read full review

References

Dimitar Stanev Director of Operations Engage Hospitality

HelloShift is the best thing that can happen to any hotel.

Milan Patel Owner Candlewood Suites Orange County/Irvine East

Guest interactions are inherently stressful - you never want a problem to turn into a negative review. HelloSh...

Elizabeth Brooke Innkeeper The Provincetown Hotel

Incorporating HelloShift into our daily operations has taken us to the next level. Guests are sent a text on t...


    

Integrates with

Marketplaces & Integrators (1)
User Breakdown
By chainscale
  • Economy
    23%
  • Midscale
    35%
  • Upscale
    26%
  • Luxury
    16%
By brand vs. independent
  • Independent
    43%
  • Brand
    57%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    6%
  • Boutique hotel
    15%
  • Branded
    6%
  • Budget Property
    0%
  • Casino
    6%
  • City Center Hotel
    1%
  • Extended Stay
    14%
  • Hostel
    6%
  • Limited Service
    5%
  • Motel
    2%
  • Other
    18%
  • Resort
    7%
  • Vacation Rental
    13%
  • Villas
    0%
By experience level
  • < 4 years
    39%
  • 5-8 years
    25%
  • 9+ years
    35%

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month