Compare Hotelway

Hotel Chatbots vendor comparison between Hotelway . Find out which Hotel Chatbots is right for you based on realtime data from 6 verified hotelier reviews across 2 countries.

Hotelway

Hotelway

Ranked 11 (out of 25)

4.6
6 reviews
View profile

Ratings Summary

HT Score

Hotelway

unranked HTScore Icon
Popularity

Hotelway

6 verified reviews
Likelihood to Recommend

Hotelway

92%
Ease of Use

Hotelway

4.2
ROI

Hotelway

4
Implementation

Hotelway

4.5
Customer Support

Hotelway

4.6

Verified Customer Support

Certificate of Excellence

Hotelway

Features

Messaging & Communication

Real-time 2-Way Translations

Chatbot

Price Comparison

Behavioral Marketing Campaigns

Bookings & Reservations

Room-type Suggestions & Price Check

Live Inventory Availability

Lead qualification

Click to Call

Booking Recovery Campaigns

Messaging Channels

Booking Engine Integration

Whatsapp Integration

Facebook Messenger Integration

Mobile App

Workflow Automation

Automated Messages Based on PMS Data

Message Routing

Automated Replies

Chatbot

Smooth handover to human agents

Email to Chatbot Automation

Concierge Services

Maps Integration

Pre-Stay

Direct Booking AI agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth handover to human agents

Click to Call

Lead qualification

OTA Price Comparison

Customizable Interface

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back Office

Unified Omni-channel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User profile customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Interface personalization

Artificial Intelligence

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Hotelway

Messaging & Communication

Bookings & Reservations

Messaging Channels

Workflow Automation

Concierge Services

Pre-Stay

In-Stay & Post Stay

Back Office

Artificial Intelligence

Customers

Top 3 Segments

Hotelway

Boutiques - 32%
Resorts - 17%
City Center Hotels - 17%
Featured clients
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Hotelway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Hotelway

Pricing Available By Request
Hotelway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

What Customers Are Saying

Most Recent Review

Hotelway

New Experience with Hotelway Chatbot for Hotel Kraft Florence

Room Division Manager
Most Positive Review

Hotelway

Best thing that has happened in a long time!

Hotel Manager
Most Critical

Hotelway

Hotelway

Hotel Manager
References
-

General Info

Screenshots
Integrations

Hotelway

Property Management Systems (1)
Recent Company Updates
-
Recent Articles

Hotelway

Hotelway doesn’t have any recent articles