Compare Hotelway vs Easyway Chatbot (by Duve) vs DialogShift

Hotelway

Hotelway

6 reviews
Easyway

Easyway Chatbot (by Duve)

72 reviews
DialogShift GmbH

DialogShift

36 reviews

Compare Hotelway vs Easyway Chatbot (by Duve) vs DialogShift

Hotel Chatbots vendor comparison between Hotelway vs Easyway Chatbot (by Duve) vs DialogShift. Find out which Hotel Chatbots is right for you based on realtime data from 114 verified hotelier reviews across 20 countries.

Hotelway

Hotelway

Ranked 11 (out of 25)

4.6
6 reviews
View profile
Easyway

Easyway

Ranked 4 (out of 25)

4.7
72 reviews
View profile
DialogShift GmbH

DialogShift GmbH

Ranked 6 (out of 25)

4.9
36 reviews
View profile

Ratings Summary

HT Score

Hotelway

unranked HTScore Icon

Easyway Chatbot (by Duve)

82 HTScore Icon

DialogShift

78 HTScore Icon
Popularity

Hotelway

6 verified reviews

Easyway Chatbot (by Duve)

72 verified reviews

DialogShift

36 verified reviews
Likelihood to Recommend

Hotelway

92%

Easyway Chatbot (by Duve)

94%

DialogShift

98%
Ease of Use

Hotelway

4.2

Easyway Chatbot (by Duve)

4.8

DialogShift

4.8
ROI

Hotelway

4

Easyway Chatbot (by Duve)

4.5

DialogShift

4.6
Implementation

Hotelway

4.5

Easyway Chatbot (by Duve)

4.6

DialogShift

4.9
Customer Support

Hotelway

4.6

Verified Customer Support

Easyway Chatbot (by Duve)

4.8

Verified Customer Support

DialogShift

4.9

Verified Customer Support

Certificate of Excellence

Hotelway

Easyway Chatbot (by Duve)

DialogShift

Features

Messaging & Communication

Real-time 2-Way Translations

Chatbot

Price Comparison

Behavioral Marketing Campaigns

Bookings & Reservations

Room-type Suggestions & Price Check

Live Inventory Availability

Lead qualification

Click to Call

Booking Recovery Campaigns

Messaging Channels

Booking Engine Integration

Whatsapp Integration

Facebook Messenger Integration

Mobile App

Workflow Automation

Automated Messages Based on PMS Data

Message Routing

Automated Replies

Chatbot

Smooth handover to human agents

Email to Chatbot Automation

Concierge Services

Maps Integration

Pre-Stay

Direct Booking AI agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth handover to human agents

Click to Call

Lead qualification

OTA Price Comparison

Customizable Interface

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back Office

Unified Omni-channel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User profile customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Interface personalization

Artificial Intelligence

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

PMS Integration

Hotelway

Messaging & Communication

Bookings & Reservations

Messaging Channels

Workflow Automation

Concierge Services

Pre-Stay

In-Stay & Post Stay

Back Office

Artificial Intelligence

Other

Easyway Chatbot (by Duve)

Messaging & Communication

Bookings & Reservations

Messaging Channels

Workflow Automation

Concierge Services

Pre-Stay

In-Stay & Post Stay

Back Office

Artificial Intelligence

Other

DialogShift

Messaging & Communication

Bookings & Reservations

Messaging Channels

Workflow Automation

Concierge Services

Pre-Stay

In-Stay & Post Stay

Back Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Hotelway
vs.
Easyway
vs.
DialogShift GmbH

Customers

Top 3 Segments

Hotelway

Boutiques - 32%
Resorts - 17%
City Center Hotels - 17%

Easyway Chatbot (by Duve)

Boutiques - 30%
Luxury Hotels - 19%
Branded Hotels - 10%

DialogShift

Luxury Hotels - 27%
City Center Hotels - 14%
Resorts - 11%
Featured clients
-

Easyway Chatbot (by Duve)

Easyway doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Hotelway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Easyway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

DialogShift GmbH Average DialogShift GmbH

Hotelway

Pricing Available By Request
Hotelway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Easyway Chatbot (by Duve)

Pricing Available By Request
Easyway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

DialogShift

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Hotelway
vs.
Easyway
vs.
DialogShift GmbH

What Customers Are Saying

Most Recent Review

Hotelway

New Experience with Hotelway Chatbot for Hotel Kraft Florence

Room Division Manager

Easyway Chatbot (by Duve)

Review

SPA RECEPTION

DialogShift

Great concept, great solution to relieve our receptionists. The constant further development in a very short time is also excellent and makes Dialogshift an indispensable partner in the area of ​​digital communication. We look...

Head of Procurement and Operations from Emden (Germany)
Most Positive Review

Hotelway

Best thing that has happened in a long time!

Hotel Manager

Easyway Chatbot (by Duve)

Good Communication with the guest

Front Desk

DialogShift

Great Chatbot

Cluster Revenue & Sales
Most Critical

Hotelway

Hotelway

Hotel Manager

Easyway Chatbot (by Duve)

Upselling Software Livechat & Chatbots Mobile Ordering & Room Service

Duty Manager

DialogShift

Great Chatbot

Cluster Revenue & Sales
References
-

Easyway Chatbot (by Duve)

Narine Davtyan
General Manager Nova Hotel Yerevan

Yosef Cohen
Guest Relations Manager Crowne Plaza Tel Aviv City Center, an IHG Hotel

Elena Gordienko
Front Office Manager InterContinental David Tel Aviv, an IHG Hotel

Yaron Liberman
GM

-

General Info

Screenshots
Integrations

Hotelway

Property Management Systems (1)

Easyway Chatbot (by Duve)

Channel Managers (3) Hotel Management Software (7) Property Management Systems (15)

DialogShift

Property Management Systems (2) In-Room Hotel Tablets (1) Hotel CRM & Email Marketing (1)
Recent Articles

Hotelway

Hotelway doesn’t have any recent articles

DialogShift

DialogShift GmbH doesn’t have any recent articles