Compare Infor HMS vs Oracle OPERA PMS vs ThinkReservations PMS

Infor

Infor HMS

47 reviews
Oracle Hospitality

Oracle OPERA PMS

636 reviews
ThinkReservations

ThinkReservations PMS

350 reviews

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Compare Infor HMS vs Oracle OPERA PMS vs ThinkReservations PMS

Property Management Systems vendor comparison between Infor HMS vs Oracle OPERA PMS vs ThinkReservations PMS. Find out which Property Management Systems is right for you based on realtime data from 1033 verified hotelier reviews across 75 countries.

Infor

Infor

Ranked 31 (out of 316)

3.7
47 reviews
View profile
Oracle Hospitality

Oracle Hospitality

Ranked 3 (out of 316)

4.6
636 reviews
View profile
ThinkReservations

ThinkReservations

Ranked 8 (out of 316)

4.9
350 reviews
View profile

Ratings Summary

HT Score

Infor HMS

69 HTScore Icon

Oracle OPERA PMS

97 HTScore Icon

ThinkReservations PMS

90 HTScore Icon
Popularity

Infor HMS

47 verified reviews

Oracle OPERA PMS

636 verified reviews

ThinkReservations PMS

350 verified reviews
Likelihood to Recommend

Infor HMS

74%

Oracle OPERA PMS

91%

ThinkReservations PMS

97%
Ease of Use

Infor HMS

3.9

Oracle OPERA PMS

4.6

ThinkReservations PMS

4.8
ROI

Infor HMS

3.6

Oracle OPERA PMS

4.3

ThinkReservations PMS

4.7
Implementation

Infor HMS

3.7

Oracle OPERA PMS

4.5

ThinkReservations PMS

4.7
Customer Support

Infor HMS

4.1

Verified Customer Support

Oracle OPERA PMS

4.2

Verified Customer Support

ThinkReservations PMS

4.8

Verified Customer Support

Certificate of Excellence

Infor HMS

Oracle OPERA PMS

ThinkReservations PMS

Features

Accounting & Finance

Direct billing

RevPaR & ADR Reports

Multi-currency

Transactional Emails (booking, folios, etc)

Automated night audit

Marketing & Ecommerce

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Gift Vouchers

Channel Manager

Booking Engine

Transactional Emails (booking, folios, etc)

Administration & Configuration

Centralized user & role management

Multi-lingual

Cloud based

On premise

Customer Management

Guest Communication (SMS Messaging)

Guest profiles

Centralized Messaging

Transactional Emails (booking, folios, etc)

Front Office

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Automated night audit

Calendar view

Multi-lingual

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Groups Management

Group functionality

Automated Space Optimization

Guest Experience

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

ID Scanning & Registration Pre-fill

Lobby Kiosk

Housekeeping

Housekeeping module

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Payments

Integrated Payment Terminal & Card Reader

Direct billing

Multi-currency

Payment processing

Payment Requests

Reservations Management

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Rules Based Room Assignments

Transactional Emails (booking, folios, etc)

Revenue Management

RevPaR & ADR Reports

Custom rates

Ancillary revenue tracking

Revenue management module

Base Pricing

Taxes & Compliance

PCI Compliant

GDPR Compliant

SOC2 Complaint

Tax Configuration

Support & Training

Online 24/7 support

Food & Beverage

EPoS

Spa

Spa & Wellness Module

Infor HMS

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

Oracle OPERA PMS

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

ThinkReservations PMS

Accounting & Finance

Marketing & Ecommerce

Administration & Configuration

Customer Management

Front Office

Groups Management

Guest Experience

Housekeeping

Payments

Reservations Management

Revenue Management

Taxes & Compliance

Support & Training

Food & Beverage

Spa

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Infor
vs.
Oracle Hospitality
vs.
ThinkReservations

Customers

Top 3 Segments

Infor HMS

Boutiques - 19%
Luxury Hotels - 15%
City Center Hotels - 11%

Oracle OPERA PMS

Luxury Hotels - 30%
Branded Hotels - 16%
Resorts - 12%

ThinkReservations PMS

Bed & Breakfast & Inns - 70%
Boutiques - 11%
Motels - 4%
Featured clients
-

Oracle OPERA PMS

ThinkReservations PMS

ThinkReservations doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Infor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Oracle Hospitality Average Oracle Hospitality

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

ThinkReservations Average ThinkReservations

Infor HMS

Pricing Available By Request
Infor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Oracle OPERA PMS

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

ThinkReservations PMS

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Infor
vs.
Oracle Hospitality
vs.
ThinkReservations

What Customers Are Saying

Most Recent Review

Infor HMS

Good System

Guest Experience Supervisor from Stevensville (United States of America)

Oracle OPERA PMS

Opera Cloud is next level For PMS

Executive Assistant Manager from El Gouna (Egypt)

ThinkReservations PMS

Their security is way too much!!!

Owner
Most Positive Review

Infor HMS

Helpful and kind guidance on HMS (creation a price package)

Receptionist

Oracle OPERA PMS

Very good system if you can afford it

Hotel / Restaurant General Manager from Bodinnick (United Kingdom)

ThinkReservations PMS

I have nothing but good to say about Think and the People who work at Think

Innkeeper/Owner
Most Critical

Infor HMS

Works well

Reservations Manager from Ithaca (United States of America)

Oracle OPERA PMS

Eric Seamen is an extremely experienced, very knowledgeable and genuinely helpful person that we came across in Oracle during our PMS cloud implementation. When others could not assist, Eric was able to either assist or found anot...

CFO from Washington (United States of America)

ThinkReservations PMS

Seamless Transition

Bryn Oaks Bed and Breakfast, Owner
References
-

Oracle OPERA PMS

Thomas Kösters
Commercial Director Hotel Königshof

Matthew Newton
Enterprise Architect glh Hotels (UK) Ltd.

ThinkReservations PMS

Steve Katsurinis
Owner 8 Dyer Hotel

General Info

Screenshots
Integrations

Infor HMS

Contactless Check-in (17) Booking Engine (15) Hotel Guest Apps (15)

Oracle OPERA PMS

Booking Engine (43) Contactless Check-in (39) Channel Managers (37)

ThinkReservations PMS

Hotel Metasearch Management Software (4) Direct Booking Tools (3) Hotel Keyless Entry Systems (2)
Recent Company Updates
-

ThinkReservations PMS

ThinkReservations doesn’t have any recent company updates