Compare INTELITY Guest Experience Management System (GEMS)

INTELITY

INTELITY Guest Experience Management System (GEMS)

31 reviews

Compare INTELITY Guest Experience Management System (GEMS)

Staff Collaboration Tools vendor comparison between INTELITY Guest Experience Management System (GEMS) . Find out which Staff Collaboration Tools is right for you based on realtime data from 31 verified hotelier reviews across 7 countries.

INTELITY

INTELITY

Ranked 6 (out of 47)

4.7
31 reviews
View profile

Ratings Summary

HT Score

INTELITY Guest Experience Management System (GEMS)

77
Popularity

INTELITY Guest Experience Management System (GEMS)

31 verified reviews
Likelihood to Recommend

INTELITY Guest Experience Management System (GEMS)

94%
Ease of Use

INTELITY Guest Experience Management System (GEMS)

4.6
ROI

INTELITY Guest Experience Management System (GEMS)

4.6
Implementation

INTELITY Guest Experience Management System (GEMS)

4.4
Customer Support

INTELITY Guest Experience Management System (GEMS)

4.7

Verified Customer Support

Certificate of Excellence

INTELITY Guest Experience Management System (GEMS)

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Automation

Automated Replies

Message Templates

Templates

Message Templates

Other

Late checkouts

Compensation Tracking

Open API

Meter Reading

SMS text messaging

Secured Data Protection

Guest History

INTELITY Guest Experience Management System (GEMS)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

Customers

Top 3 Segments

INTELITY Guest Experience Management System (GEMS)

Resorts - 35%
Boutiques - 29%
Casinos - 10%
Featured clients

INTELITY Guest Experience Management System (GEMS)

Fit Score for Your Property

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Pricing

Free trial
Upfront cost
Monthly Subscription
-
Yes

INTELITY Guest Experience Management System (GEMS)

Free trial
Upfront cost -
Monthly Subscription Yes

What Customers Are Saying

Most Recent Review

INTELITY Guest Experience Management System (GEMS)

Excellent System Integration and Digital Enablement for guests

CIO
Most Positive Review

INTELITY Guest Experience Management System (GEMS)

Attractive and great functioning tablets

Hotel Manager
Most Critical

INTELITY Guest Experience Management System (GEMS)

Fantastic product offering with an even better support group!

Director of Operations
References

INTELITY Guest Experience Management System (GEMS)

Micarl Hill
SVP of Brand Development Forbes Travel Guide

General Info

Screenshots
Integrations

INTELITY Guest Experience Management System (GEMS)

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