Kipsu

Kipsu

Guest Messaging Platforms

25 reviews
Go to profile

HotelTechScore

68
  • Based in Minneapolis, MN
  • Founded in 2010
  • 41 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    84%
    (Based on 25 reviews)
  • Ease of Use
    4.5
    (Based on 25 reviews)
  • Return on Investment (ROI)
    4
    (Based on 25 reviews)
  • Customer Support
    4.6
    (Based on 25 reviews)
  • Implementation
    4.4
    (Based on 25 reviews)

Features & Services

  • Mobile Friendly
  • Team Chat
  • Guest History
  • Photo Sharing
  • Secured Data Protection
  • SMS text messaging
  • Analytics dashboard
  • Open API
  • Mobile App
  • Facebook Messenger Integration
  • Chatbot
  • Whatsapp Integration
  • Desktop App (non-web based)
  • Automated Replies
  • Message Routing

Reviews

Most Recent

Concierge from Branded
I think Kipsu is a great program to implement and your clients will really appreciate the gesture. Read full review

Most Positive

Concierge from Branded
I think Kipsu is a great program to implement and your clients will really appreciate the gesture. Read full review

Most Critical

Lead Concierge from Other
Make sure to get a meaninful demo before pulling the trigger Read full review

References

Nora Minichino Corporate Communications Manager Driftwood Hospitality

Kipsu has been an integral part of our hotels’ success for years. We launched the program in six properties...

Christine Dunn Director of Sales and Marketing Sawridge Group of Companies

The product itself is phenomenal, but when I am asked about Kipsu, my answer always starts with how amazing it...

Colleen Reardon VP of Marketing Deer Valley Resorts

Kipsu has, quite simply, fundamentally changed the way that we connect with our lodging guests.


    

Integrates with

Staff Task Management & Collaboration (2) Guest Room Tablets (1)
User Breakdown
By chainscale
  • Economy
    0%
  • Midscale
    21%
  • Upscale
    29%
  • Luxury
    50%
By brand vs. independent
  • Independent
    24%
  • Brand
    76%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    0%
  • Boutique hotel
    0%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    0%
  • City Center Hotel
    0%
  • Extended Stay
    0%
  • Hostel
    0%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    0%
  • Resort
    0%
  • Vacation Rental
    0%
  • Villas
    0%
By experience level
  • < 4 years
    28%
  • 5-8 years
    26%
  • 9+ years
    45%

Pricing

Kipsu hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.