Compare Knowcross (by Unifocus)

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Compare Knowcross (by Unifocus)

Staff Collaboration Tools vendor comparison between Knowcross (by Unifocus) . Find out which Staff Collaboration Tools is right for you based on realtime data from 4 verified hotelier reviews across 4 countries.

Ratings Summary

HT Score

Knowcross (by Unifocus)

unranked

Popularity

Knowcross (by Unifocus)

4 verified reviews

Likelihood to Recommend

Knowcross (by Unifocus)

95%

Ease of Use

Knowcross (by Unifocus)

4.8

ROI

Knowcross (by Unifocus)

4.5

Implementation

Knowcross (by Unifocus)

Not enough data available

Customer Support

Knowcross (by Unifocus)

4.8

Verified Customer Support

Certificate of Excellence

Knowcross (by Unifocus)

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests

Message Templates

Create and have a library of templated messages for frequent requests

Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

Knowcross (by Unifocus)

Task Management

Work Prioritization
File Library Support (images, documents and videos)
Asset Tracking
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Inspection
Deep cleaning
Preventative maintenance module
Real time task tracking
Virtual logbook
Lost & found module
Late checkouts

Messaging & Collaboration

Message Routing
Team goal setting (e.g. rewards sign-ups, satisfaction)
In app translation
Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard
Multi-property portfolio monitoring
Print old records
Meter Reading
Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests
Message Templates

Create and have a library of templated messages for frequent requests
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

Customers

Top 3 Segments

Knowcross (by Unifocus)

Luxury Hotels - 50%

Other - 25%

Extended Stay & Serviced Apartments - 25%

Featured clients

Knowcross (by Unifocus)

Unifocus doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Pricing Available By Request

Unifocus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Knowcross (by Unifocus)

Pricing Available By Request

Unifocus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

What Customers Are Saying

Most Recent Review

Knowcross (by Unifocus)

Keep an overview

Ass. Guest Relation Manager from Vitznau (Switzerland)

Most Positive Review

Knowcross (by Unifocus)

Overall Great Experience!!

Front Office Manager

Most Critical

Knowcross (by Unifocus)

Unifocus best Operations tool!

Director Front Of House

References

Knowcross (by Unifocus)

Unifocus doesn’t have any references available

General Info

Screenshots

Integrations

Knowcross (by Unifocus)

Property Management Systems (9) Guest Messaging Software (5) Hospitality TV (4)

View all integrations (28)

Recent Company Updates

Knowcross (by Unifocus)

Rethinking Hospitality’s Approach to the Workforce: Unifocus White Paper Tackles Staffing Shortages and Rising Costs

KSL Resorts Maintains Growth Trajectory with UniFocus Serving as Brand Standard for Labor Management and Intelligent Staff Scheduling Technology

Recent Articles

Knowcross (by Unifocus)

The Definitive Guide to ITB Berlin 2019: 5 Key Trends That Every Hotelier Must Know

Curator Hotel & Resort Collection Partners with UniFocus for Labor Management and Time and Attendance Software

2 years ago

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