NAVIS

NAVIS Marketing Suite

Email Marketing & CRM

7 reviews
Go to profile

HotelTechScore

56
  • Based in Bend, OR
  • Founded in 1987
  • 220 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    85%
    (Based on 7 reviews)
  • Ease of Use
    4.3
    (Based on 7 reviews)
  • Return on Investment (ROI)
    4
    (Based on 7 reviews)
  • Customer Support
    4.6
    (Based on 7 reviews)
  • Implementation
    4.2
    (Based on 7 reviews)

Features & Services

  • Centralized multi-hotel/multi-brand solution
  • Centralized data warehouse
  • Guest profiles
  • Personalized one-to-communication
  • Segmentation
  • WYSIWYG - HTML Editor
  • Template Editor
  • A/B Testing
  • Marketing Automation
  • Guest Feedback Module (comment cards/reviews)
  • Open API

Reviews

Most Recent

Director of Reservation Sales from Resort
"Financial Advisors" at our fingertips Read full review

Most Positive

Front Office Manager
Navis was an interesting addition to our independent boutique property. It was a great way to take reservations away from the front desk, but has not been a seamless process. Read full review

Most Critical

Regional Marketing Manager from Other
Navis is a well rounded product with a confusing customer experience. Read full review

References

Kathleen Cullen SVP of Revenue and Distribution Two Roads Hospitality

We've seen over $13 million in incremental outbound revenue, captured almost 32K email addresses from guest in...

Leslie Araiza-Lorenzo Director of Marketing Grande Colonial Hotel

Love their REACH product. Far superior to any other CRM I’ve used.

David Limburg Revenue Manager Pronghorn Club & Resort

All of the tools and offerings that NAVIS offers would be a benefit to anyone wanting to grow their business.

Shelly Stapleton Hotel Manager Chinook Winds Casino

We are finally able to see who is calling and call them back when needed. If we miss the call, we know and can...

Whitney Roberts Reservations Manager Vail Resorts

NAVIS is a great tool to help our agents increase conversion rates. I would highly recommend to any business w...


    

Integrates with

Property Management Systems (PMS) (3) Hotel Management Software (HMS) (1) Content Marketing (1)
User Breakdown
By chainscale
  • Economy
    22%
  • Midscale
    16%
  • Upscale
    34%
  • Luxury
    28%
By brand vs. independent
  • Independent
    61%
  • Brand
    39%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    7%
  • Boutique hotel
    13%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    7%
  • City Center Hotel
    0%
  • Extended Stay
    13%
  • Hostel
    7%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    20%
  • Resort
    20%
  • Vacation Rental
    13%
  • Villas
    0%
By experience level
  • < 4 years
    40%
  • 5-8 years
    27%
  • 9+ years
    33%

Pricing

NAVIS hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.