Nuvola

Nuvola (Staff App)

Staff Task Management & Collaboration

31 reviews
Go to profile

HotelTechScore

93
  • Based in Miami, Florida
  • Founded in 2012
  • 30 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    97%
    (Based on 31 reviews)
  • Ease of Use
    4.9
    (Based on 31 reviews)
  • Return on Investment (ROI)
    4.9
    (Based on 31 reviews)
  • Customer Support
    4.9
    (Based on 31 reviews)
  • Implementation
    4.8
    (Based on 31 reviews)

Features & Services

  • Mobile access on any device
  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • In app translation
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Compensation Tracking
  • Case Management
  • Message Routing

Reviews

Most Recent

Chief Concierge from Resort
Respond quickly to any need we have Read full review

Most Positive

Security Specialist from Boutique hotel
Great and user friendly system Read full review

Most Critical

General Manager from Hostel
Great tool: Very effective way to communicate between all of the departments in the hotel. Read full review

References

It looks like Nuvola doesn’t have any reference customers yet


    

Integrates with

Property Management Systems (PMS) (4) Voice Activated Tech (1) Marketplaces & Integrators (1)
User Breakdown
By chainscale
  • Economy
    9%
  • Midscale
    19%
  • Upscale
    36%
  • Luxury
    36%
By brand vs. independent
  • Independent
    53%
  • Brand
    47%
By property type
  • Airport/ conference
    1%
  • Bed & Breakfast
    2%
  • Boutique hotel
    29%
  • Branded
    15%
  • Budget Property
    5%
  • Casino
    6%
  • City Center Hotel
    6%
  • Extended Stay
    0%
  • Hostel
    1%
  • Limited Service
    9%
  • Motel
    0%
  • Other
    1%
  • Resort
    24%
  • Vacation Rental
    0%
  • Villas
    0%
By experience level
  • < 4 years
    26%
  • 5-8 years
    27%
  • 9+ years
    46%

Pricing

One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)