Optii Solutions: Which is a Better Fit?

Ratings Summary

HT Score

Optii Service

unranked

Popularity

Optii Service

9 verified reviews

Likelihood to Recommend

Optii Service

98%

Ease of Use

Optii Service

4.8

ROI

Optii Service

Implementation

Optii Service

4.9

Customer Support

Optii Service

4.8

Verified Customer Support

Certificate of Excellence

Optii Service

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests

Message Templates

Create and have a library of templated messages for frequent requests

Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

Optii Service

Task Management

Work Prioritization
File Library Support (images, documents and videos)
Asset Tracking
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Inspection
Deep cleaning
Preventative maintenance module
Real time task tracking
Virtual logbook
Lost & found module
Late checkouts

Messaging & Collaboration

Message Routing
Team goal setting (e.g. rewards sign-ups, satisfaction)
In app translation
Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard
Multi-property portfolio monitoring
Print old records
Meter Reading
Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests
Message Templates

Create and have a library of templated messages for frequent requests
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

Customers

Top 3 Segments

Optii Service

Boutiques - 44%

Extended Stay & Serviced Apartments - 22%

Resorts - 11%

Featured clients

Pricing

Pricing Benchmark

Pricing Available By Request

Optii Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Optii Service

Pricing Available By Request

What Customers Are Saying

Most Recent Review

Optii Service

KUDOS!!!

Executive Housekeeper from Makati (Philippines)

Most Positive Review

Optii Service

Gaining accurate room cleaning times per room type and productivity

Housekeeping Manager

Most Critical

Optii Service

Needs a little work to be flawless

Guest Experience Manager from West Hollywood (United States of America)

References

General Info