Opera (by Oracle Hospitality)

Oracle Hospitality OPERA Cloud Services

Property Management Systems (PMS)

56 reviews
Go to profile

HotelTechScore

77
  • Based in Columbia, Maryland
  • Founded in 1977
  • 0 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    77%
    (Based on 56 reviews)
  • Ease of Use
    4.1
    (Based on 56 reviews)
  • Return on Investment (ROI)
    3.9
    (Based on 56 reviews)
  • Customer Support
    3.4
    (Based on 56 reviews)
  • Implementation
    3.7
    (Based on 56 reviews)

Features & Services

  • Spa & Wellness Module
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Guest CRM
  • Calendar view
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • Guest profiles
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile access on any device
  • On premise
  • Cloud based

Reviews

Most Recent

Director of IT from Boutique hotel
I wish we could do 0 stars...AWFUL PRODUCT! Read full review

Most Positive

Sales & Marketing Manager
Worked as Catering & Events Sales and now i am still holding the title of Sales & Marketing Manager (6 Years experience in both positions so far) Read full review

Most Critical

IT Manager
Avoid if at all possible, poor service and sales Read full review

References

It looks like Opera (by Oracle Hospitality) doesn’t have any reference customers yet


    

Integrates with

Guest Room Entertainment (2) Marketplaces & Integrators (1) Business Intelligence (6) Central Reservations Systems (CRS) (3) Revenue Management Systems (RMS) (8) Guest Messaging Platforms (4) Digital Marketing Agencies (2) Concierge Software (4) Guest Room Automation (1) Accounting & Finance (1) Mobile Apps/Developers (6) Guest Room Tablets (3) Event Planning Software (1) Email Marketing & CRM (8) Reputation / Review Management (4) Hotel Wi-Fi (2) Rate Shoppers & Market Intelligence (1) Staff Task Management & Collaboration (7) Booking Engines (3) Housekeeping Management Software (5) Spa (1) Point of Sale (1) Merchandising/Upselling (4) Direct Booking Tools (1) Loyalty Programs for Independents (1) Channel Managers (3) Mobile Key & Keyless Entry (1) Sales Platforms & CRMs (1) Voice Activated Tech (1) Meetings & Events Intelligence (2) Guest Feedback (2) Restaurant Software (1) Engineering & Facilities Management (1) Scheduling & Labor Management (1)
User Breakdown
By chainscale
  • Economy
    16%
  • Midscale
    20%
  • Upscale
    30%
  • Luxury
    34%
By brand vs. independent
  • Independent
    46%
  • Brand
    54%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    9%
  • Boutique hotel
    9%
  • Branded
    1%
  • Budget Property
    0%
  • Casino
    7%
  • City Center Hotel
    3%
  • Extended Stay
    16%
  • Hostel
    7%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    18%
  • Resort
    12%
  • Vacation Rental
    16%
  • Villas
    0%
By experience level
  • < 4 years
    45%
  • 5-8 years
    26%
  • 9+ years
    28%

Pricing

Monthly service fee