Quore vs. Optii Solutions: Which is a Better Fit?

Ratings Summary

HT Score

Quore

Optii Service

unranked

Popularity

Quore

117 verified reviews

Optii Service

10 verified reviews

Likelihood to Recommend

Quore

91%

Optii Service

97%

Ease of Use

Quore

4.4

Optii Service

4.7

ROI

Quore

4.4

Optii Service

4.9

Implementation

Quore

4.2

Optii Service

4.9

Customer Support

Quore

4.4

Verified Customer Support

Optii Service

4.8

Verified Customer Support

Certificate of Excellence

Quore

Optii Service

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests

Message Templates

Create and have a library of templated messages for frequent requests

Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

Quore

Task Management

Work Prioritization
File Library Support (images, documents and videos)
Asset Tracking
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Inspection
Deep cleaning
Preventative maintenance module
Real time task tracking
Virtual logbook
Lost & found module
Late checkouts

Messaging & Collaboration

Message Routing
Team goal setting (e.g. rewards sign-ups, satisfaction)
In app translation
Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard
Multi-property portfolio monitoring
Print old records
Meter Reading
Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests
Message Templates

Create and have a library of templated messages for frequent requests
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

Optii Service

Task Management

Work Prioritization
File Library Support (images, documents and videos)
Asset Tracking
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Inspection
Deep cleaning
Preventative maintenance module
Real time task tracking
Virtual logbook
Lost & found module
Late checkouts

Messaging & Collaboration

Message Routing
Team goal setting (e.g. rewards sign-ups, satisfaction)
In app translation
Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard
Multi-property portfolio monitoring
Print old records
Meter Reading
Compensation Tracking

Automation

Automated Replies

Set auto responses to frequent guest requests
Message Templates

Create and have a library of templated messages for frequent requests
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Templates

Message Templates

Create and have a library of templated messages for frequent requests

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Quore

vs.

Optii Solutions

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Take recommendations quiz

Customers

Top 3 Segments

Quore

Other - 40%

Branded Hotels - 15%

Other - 8%

Optii Service

Boutiques - 40%

Extended Stay & Serviced Apartments - 20%

Luxury Hotels - 20%

Featured clients

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Optii Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Quore

Average

Optii Service

Pricing Available By Request

Custom Price Quote

Quore

vs.

Optii Solutions

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

Quore

Terribly designed, a headache to use

Front Desk Agent

Optii Service

OPTII Service and HK

Director of Rooms from Panama City (Panama)

Most Positive Review

Quore

Love it!

Optii Service

Gaining accurate room cleaning times per room type and productivity

Housekeeping Manager

Most Critical

Quore

Great tool for operations

General Manager from San Jose (United States)

Optii Service

KUDOS!!!

Executive Housekeeper from Makati (Philippines)

References

General Info