Compare Shiji ReviewPro Guest Surveys

Guest Surveys & Feedback vendor comparison between Shiji ReviewPro Guest Surveys . Find out which Guest Surveys & Feedback is right for you based on realtime data from 18 verified hotelier reviews across 11 countries.

ReviewPro

ReviewPro

Ranked 7 (out of 27)

4.2
18 reviews
View profile

Ratings Summary

HT Score

Shiji ReviewPro Guest Surveys

18
Popularity

Shiji ReviewPro Guest Surveys

18 verified reviews
Likelihood to Recommend

Shiji ReviewPro Guest Surveys

83%
Ease of Use

Shiji ReviewPro Guest Surveys

4.2
ROI

Shiji ReviewPro Guest Surveys

3.8
Implementation

Shiji ReviewPro Guest Surveys

3.9
Customer Support

Shiji ReviewPro Guest Surveys

3.9

Verified Customer Support

Certificate of Excellence

Shiji ReviewPro Guest Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Shiji ReviewPro Guest Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Customers

Top 3 Segments

Shiji ReviewPro Guest Surveys

Resorts - 24%
Boutiques - 11%
Other - 6%
Featured clients
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

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Pricing

Free trial
Upfront cost
Monthly Subscription
-
Yes ( Less than $500/month )

Shiji ReviewPro Guest Surveys

Free trial
Upfront cost -
Monthly Subscription Yes ( Less than $500/month )

What Customers Are Saying

Most Recent Review

Shiji ReviewPro Guest Surveys

Flexible, easy to use and responds to customer needs

CX Manager
Most Positive Review

Shiji ReviewPro Guest Surveys

Awesome, real time customer insights tool!

CEO
Most Critical

Shiji ReviewPro Guest Surveys

Worst company I ever dealt with in my whole career

Hotel General Manager
References
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General Info

Screenshots
Integrations

Shiji ReviewPro Guest Surveys

Channel Managers (1) Revenue Management Systems (1) Property Management Systems (9)
Recent Company Updates
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Recent Articles

Shiji ReviewPro Guest Surveys

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