Compare RIMS (MP-Network GmbH) vs Smart Host CRM vs Concilio Labs

MP-Network

RIMS (MP-Network GmbH)

15 reviews
Smart Host GmbH

Smart Host CRM

137 reviews
Concilio Labs (Guest Score)

Concilio Labs

26 reviews

Compare RIMS (MP-Network GmbH) vs Smart Host CRM vs Concilio Labs

Hotel CRM & Email Marketing vendor comparison between RIMS (MP-Network GmbH) vs Smart Host CRM vs Concilio Labs. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 178 verified hotelier reviews across 30 countries.

MP-Network

MP-Network

Ranked 14 (out of 61)

4.8
15 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 2 (out of 61)

4.7
137 reviews
View profile
Concilio Labs (Guest Score)

Concilio Labs (Guest Score)

Ranked 8 (out of 61)

4.4
26 reviews
View profile

Ratings Summary

HT Score

RIMS (MP-Network GmbH)

unranked HTScore Icon

Smart Host CRM

99 HTScore Icon

Concilio Labs

76 HTScore Icon
Popularity

RIMS (MP-Network GmbH)

15 verified reviews

Smart Host CRM

137 verified reviews

Concilio Labs

26 verified reviews
Likelihood to Recommend

RIMS (MP-Network GmbH)

95%

Smart Host CRM

93%

Concilio Labs

87%
Ease of Use

RIMS (MP-Network GmbH)

4.8

Smart Host CRM

4.7

Concilio Labs

4.6
ROI

RIMS (MP-Network GmbH)

4.6

Smart Host CRM

4.3

Concilio Labs

4.3
Implementation

RIMS (MP-Network GmbH)

4.6

Smart Host CRM

4.7

Concilio Labs

4.3
Customer Support

RIMS (MP-Network GmbH)

5

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Concilio Labs

4.6

Verified Customer Support

Certificate of Excellence

RIMS (MP-Network GmbH)

Smart Host CRM

Concilio Labs

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

RIMS (MP-Network GmbH)

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Concilio Labs

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MP-Network
vs.
Smart Host GmbH
vs.
Concilio Labs (Guest Score)

Customers

Top 3 Segments

RIMS (MP-Network GmbH)

Resorts - 32%
Other - 20%
Branded Hotels - 20%

Smart Host CRM

Luxury Hotels - 21%
Resorts - 20%
Bed & Breakfast & Inns - 10%

Concilio Labs

Luxury Hotels - 88%
Resorts - 12%
Motels - 0%
Featured clients
-

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

MP-Network has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

Pricing Available By Request

Concilio Labs (Guest Score) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

RIMS (MP-Network GmbH)

Pricing Available By Request
MP-Network has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Concilio Labs

Pricing Available By Request
Concilio Labs (Guest Score) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
MP-Network
vs.
Smart Host GmbH
vs.
Concilio Labs (Guest Score)

What Customers Are Saying

Most Recent Review

RIMS (MP-Network GmbH)

Great product, and their customer service is excellent

Revenue Manager

Smart Host CRM

Measurability.

Marketing from Hirschegg (Austria)

Concilio Labs

Helpful Tool

Assistant Front Office Manager
Most Positive Review

RIMS (MP-Network GmbH)

Perfect!

Assistant General Manager

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager

Concilio Labs

Good tool to gather guest information efficiently

Front Office Manager
Most Critical

RIMS (MP-Network GmbH)

Excellent product and friendly service

Revenue Specialist

Smart Host CRM

User friendly

Rezeption from Obertauern (Austria)

Concilio Labs

Good tool to gather guest information efficiently

Front Office Manager
References
-

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

-

General Info

Screenshots
Integrations

RIMS (MP-Network GmbH)

Property Management Systems (3) Upselling Software (2)

Smart Host CRM

Property Management Systems (8) In-Room Hotel Tablets (1) Revenue Management Systems (2)

Concilio Labs

Property Management Systems (1)
Recent Company Updates
-

Smart Host CRM

Smart Host GmbH doesn’t have any recent company updates

-
Recent Articles

RIMS (MP-Network GmbH)

MP-Network doesn’t have any recent articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles

Concilio Labs

Concilio Labs (Guest Score) doesn’t have any recent articles