ICG Software vs. Hospitality One vs. Bbot: Which is a Better Fit?

TeleComanda

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

Hospitality One

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

Bbot Smart Ordering

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

What Customers Are Saying

Most Recent Review

ICG Software doesn’t have any clients that have vouched for the product

Hospitality One doesn’t have any clients that have vouched for the product

Easy to work with and the tech support is quick in response time.

General Manager

Most Positive Review

Industry-Leading Online Ordering

Director of Property Technology

Most Critical

They offer a great product that no else has. It fut

Sr. General Manager

References