Compare Tripadvisor (Reputation Pro) vs TrustYou (Guest Surveys) vs GuestRevu (Surveys)

Tripadvisor

Tripadvisor (Reputation Pro)

1 reviews
TrustYou

TrustYou (Guest Surveys)

279 reviews
GuestRevu

GuestRevu (Surveys)

376 reviews

Compare Tripadvisor (Reputation Pro) vs TrustYou (Guest Surveys) vs GuestRevu (Surveys)

Guest Surveys & Feedback vendor comparison between Tripadvisor (Reputation Pro) vs TrustYou (Guest Surveys) vs GuestRevu (Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 656 verified hotelier reviews across 109 countries.

Tripadvisor

Tripadvisor

Ranked 12 (out of 24)

5.0
1 reviews
View profile
TrustYou

TrustYou

Ranked 2 (out of 24)

4.5
279 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 24)

4.8
376 reviews
View profile

Ratings Summary

HT Score

Tripadvisor (Reputation Pro)

unranked HTScore Icon

TrustYou (Guest Surveys)

98 HTScore Icon

GuestRevu (Surveys)

100 HTScore Icon
Popularity

Tripadvisor (Reputation Pro)

1 verified reviews

TrustYou (Guest Surveys)

279 verified reviews

GuestRevu (Surveys)

376 verified reviews
Likelihood to Recommend

Tripadvisor (Reputation Pro)

100%

TrustYou (Guest Surveys)

90%

GuestRevu (Surveys)

95%
Ease of Use

Tripadvisor (Reputation Pro)

5

TrustYou (Guest Surveys)

4.5

GuestRevu (Surveys)

4.6
ROI

Tripadvisor (Reputation Pro)

4.5

TrustYou (Guest Surveys)

4.2

GuestRevu (Surveys)

4.6
Implementation

Tripadvisor (Reputation Pro)

Not enough data available

TrustYou (Guest Surveys)

4.3

GuestRevu (Surveys)

4.6
Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

TrustYou (Guest Surveys)

4.4

Verified Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Certificate of Excellence

Tripadvisor (Reputation Pro)

TrustYou (Guest Surveys)

GuestRevu (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Tripadvisor (Reputation Pro)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

TrustYou (Guest Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Tripadvisor
vs.
TrustYou
vs.
GuestRevu

Customers

Top 3 Segments

Tripadvisor (Reputation Pro)

Other - 100%
Resorts - 0%
Motels - 0%

TrustYou (Guest Surveys)

Resorts - 24%
Branded Hotels - 13%
City Center Hotels - 11%

GuestRevu (Surveys)

Boutiques - 22%
Resorts - 17%
Bed & Breakfast & Inns - 9%
Featured clients
-

TrustYou (Guest Surveys)

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TrustYou Average TrustYou

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Tripadvisor (Reputation Pro)

Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TrustYou (Guest Surveys)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Tripadvisor
vs.
TrustYou
vs.
GuestRevu
1-click quote request

What Customers Are Saying

Most Recent Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

TrustYou (Guest Surveys)

Gives summarized information on our guests reviews

CCO

GuestRevu (Surveys)

Tripadvisor can't connected

FO Spv
Most Positive Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

TrustYou (Guest Surveys)

TrustYou is a good tool

General Manager

GuestRevu (Surveys)

Timeous and relevant feedback from Guests

Owner
Most Critical

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

TrustYou (Guest Surveys)

Overview

Front Office Manager

GuestRevu (Surveys)

Professional and great service

CRM specialist
References
-

TrustYou (Guest Surveys)

Shanna Davis
Marketing Manager Ayres Hotels

Selim Imre
Rooms Division Manager Aska Hotels Baran

Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

General Info

Screenshots
Integrations

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)
View all integrations (59)

TrustYou (Guest Surveys)

Property Management Systems (24) Hotel Management Software (13) Booking Engine (12)
View all integrations (48)

GuestRevu (Surveys)

Property Management Systems (21) Hotel Management Software (11) Booking Engine (8)
View all integrations (34)
Recent Company Updates
-

GuestRevu (Surveys)

GuestRevu doesn’t have any recent company updates

Recent Articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles