Compare TrustYou (Reputation)

Reputation Management vendor comparison between TrustYou (Reputation) . Find out which Reputation Management is right for you based on realtime data from 205 verified hotelier reviews across 49 countries.

TrustYou

TrustYou

Ranked 3 (out of 39)

4.4
205 reviews
View profile

Ratings Summary

HT Score

TrustYou (Reputation)

94
Popularity

TrustYou (Reputation)

205 verified reviews
Likelihood to Recommend

TrustYou (Reputation)

87%
Ease of Use

TrustYou (Reputation)

4.5
ROI

TrustYou (Reputation)

4.2
Implementation

TrustYou (Reputation)

4.2
Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

TrustYou (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Reporting Dashboard

Case Management

SMS text messaging

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Customers

Top 3 Segments

TrustYou (Reputation)

Resorts - 22%
Other - 18%
Branded Hotels - 12%
Featured clients

TrustYou (Reputation)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Free trial
Upfront cost
Monthly Subscription
-
Yes ( Less than $3/room/month )

TrustYou (Reputation)

Free trial
Upfront cost -
Monthly Subscription Yes ( Less than $3/room/month )

What Customers Are Saying

Most Recent Review

TrustYou (Reputation)

All-In-One Platform for Hospitality companies

Global CX Projects & Solutions Manager
Most Positive Review

TrustYou (Reputation)

Use TrustYou, as it is amazing to keep an eye on your reviews, it picks out the bad & good phrases in a review so you can see what your downfalls and your strong points are.

Front Office Manager from Bowness-on-Windermere (United Kingdom)
Most Critical

TrustYou (Reputation)

What our guests think and how our employees see it

Quality manager
References

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station

Shanna Davis
Marketing Manager Ayres Hotels

General Info

Screenshots
Integrations

TrustYou (Reputation)

Channel Managers (4) Hotel Management Software (6) Property Management Systems (13)
Recent Company Updates

TrustYou (Reputation)

TrustYou doesn’t have any recent company updates