TrustYou

TrustYou (Reputation)

Reputation / Review Management

112 reviews
Go to profile

HotelTechScore

91
  • Based in München (Germany)
  • Founded in 2008
  • 170 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    86%
    (Based on 112 reviews)
  • Ease of Use
    4.6
    (Based on 112 reviews)
  • Return on Investment (ROI)
    4.4
    (Based on 112 reviews)
  • Customer Support
    4.5
    (Based on 112 reviews)
  • Implementation
    4.4
    (Based on 112 reviews)

Features & Services

  • Reporting Dashboard
  • Alerts & Notifications
  • Corporate Reporting
  • Mobile Accessibility
  • Workflow Management
  • Competitive Intelligence
  • Sentiment Analysis
  • Social Media
  • Revenue Reporting
  • SMS text messaging
  • Multi-property Management
  • Case Management

Reviews

Most Recent

Director/Owner from Branded
Good Solution, Bad Customer Service Read full review

Most Positive

Front Office Manager from Other
Use TrustYou, as it is amazing to keep an eye on your reviews, it picks out the bad & good phrases in a review so you can see what your downfalls and your strong points are. Read full review

Most Critical

Director of Sales & Marketing from Other
Decent Backup Option to Revinate Read full review

References

Selim Imre Rooms Division Manager ASKA Hotels

We use TrustYou’s data points to make important decisions in both operations and management. The detailed re...

Eric Van Dijk Managing Director MEININGER Hotel Berlin Central Station

Speaking for all 16 MEININGER Hotels, we are impressed by the great success we have achieved within a very sho...

Shanna Davis Marketing Manager Ayres Hotels

Google is an essential part of the booking process, so we were looking to increase the volume of review conten...


    

Integrates with

Digital Marketing Agencies (1) Revenue Management Systems (RMS) (2) Property Management Systems (PMS) (6) Voice Activated Tech (1) Rate Shoppers & Market Intelligence (2) Channel Managers (3) Hotel Management Software (HMS) (3) Direct Booking Tools (1) Reputation / Review Management (1) Booking Engines (1) Marketplaces & Integrators (1)
User Breakdown
By chainscale
  • Economy
    1%
  • Midscale
    72%
  • Upscale
    14%
  • Luxury
    12%
By brand vs. independent
  • Independent
    8%
  • Brand
    92%
By property type
  • Airport/ conference
    1%
  • Bed & Breakfast
    71%
  • Boutique hotel
    5%
  • Branded
    4%
  • Budget Property
    0%
  • Casino
    0%
  • City Center Hotel
    5%
  • Extended Stay
    1%
  • Hostel
    0%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    2%
  • Resort
    11%
  • Vacation Rental
    0%
  • Villas
    0%
By experience level
  • < 4 years
    30%
  • 5-8 years
    28%
  • 9+ years
    42%

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month