Compare TrustYou (Reputation)

Reputation Management vendor comparison between TrustYou (Reputation) . Find out which Reputation Management is right for you based on realtime data from 251 verified hotelier reviews across 59 countries.

TrustYou

TrustYou

Ranked 2 (out of 49)

4.4
251 reviews
View profile

Ratings Summary

HT Score

TrustYou (Reputation)

98 HTScore Icon
Popularity

TrustYou (Reputation)

251 verified reviews
Likelihood to Recommend

TrustYou (Reputation)

88%
Ease of Use

TrustYou (Reputation)

4.5
ROI

TrustYou (Reputation)

4.3
Implementation

TrustYou (Reputation)

4.3
Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

TrustYou (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Customers

Top 3 Segments

TrustYou (Reputation)

Resorts - 19%
Branded Hotels - 15%
Other - 14%
Featured clients

TrustYou (Reputation)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

What Customers Are Saying

Most Recent Review

TrustYou (Reputation)

JHL Collections Sees Significant Score Increases Since Implementing TrustYou

Corporate Director of Quality & Continuous Improvement
Most Positive Review

TrustYou (Reputation)

Thai City Centre Hotel Review of TrustYou

Human Resources
Most Critical

TrustYou (Reputation)

Reputation management

Gastgeberin
References

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

General Info