Compare TrustYou (Guest Surveys)

TrustYou

TrustYou (Guest Surveys)

241 reviews
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Compare TrustYou (Guest Surveys)

Guest Surveys & Feedback vendor comparison between TrustYou (Guest Surveys) . Find out which Guest Surveys & Feedback is right for you based on realtime data from 241 verified hotelier reviews across 56 countries.

TrustYou

TrustYou

Ranked 2 (out of 27)

4.5
241 reviews
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Ratings Summary

HT Score

TrustYou (Guest Surveys)

97
Popularity

TrustYou (Guest Surveys)

241 verified reviews
Likelihood to Recommend

TrustYou (Guest Surveys)

89%
Ease of Use

TrustYou (Guest Surveys)

4.5
ROI

TrustYou (Guest Surveys)

4.2
Implementation

TrustYou (Guest Surveys)

4.2
Customer Support

TrustYou (Guest Surveys)

4.4

Verified Customer Support

Certificate of Excellence

TrustYou (Guest Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

TrustYou (Guest Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Customers

Top 3 Segments

TrustYou (Guest Surveys)

Resorts - 27%
City Center Hotels - 12%
Branded Hotels - 11%
Featured clients

TrustYou (Guest Surveys)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

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Pricing

Free trial
Upfront cost
Monthly Subscription
Yes ( Less than $1000 )
-

TrustYou (Guest Surveys)

Free trial
Upfront cost Yes ( Less than $1000 )
Monthly Subscription -

What Customers Are Saying

Most Recent Review

TrustYou (Guest Surveys)

Super User-Friendly

Quality Manager
Most Positive Review

TrustYou (Guest Surveys)

Trust You Survey is very customizable and offers great support

Director of e-Commerce from (Slovenia)
Most Critical

TrustYou (Guest Surveys)

TrustYou helps making better decisions and earn trust

hotel general manager
References

TrustYou (Guest Surveys)

Shanna Davis
Marketing Manager Ayres Hotels

Selim Imre
Rooms Division Manager Aska Hotels Baran

Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station

General Info

Screenshots
Integrations

TrustYou (Guest Surveys)

Channel Managers (3) Hotel Management Software (7) Property Management Systems (18)
View all integrations (65)
Recent Company Updates

TrustYou (Guest Surveys)

TrustYou doesn’t have any recent company updates

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