Compare TrustYou (Guest Surveys) vs Revinate (Surveys) vs Benbria Loop CX

TrustYou

TrustYou (Guest Surveys)

194 reviews
Revinate

Revinate (Surveys)

108 reviews
Benbria

Benbria Loop CX

1 reviews

Compare TrustYou (Guest Surveys) vs Revinate (Surveys) vs Benbria Loop CX

Guest Surveys & Feedback vendor comparison between TrustYou (Guest Surveys) vs Revinate (Surveys) vs Benbria Loop CX. Find out which Guest Surveys & Feedback is right for you based on realtime data from 303 verified hotelier reviews across 88 countries.

TrustYou

TrustYou

Ranked 3 (out of 25)

4.5
194 reviews
View profile
Revinate

Revinate

Ranked 2 (out of 25)

4.7
108 reviews
View profile
Benbria

Benbria

Ranked 5 (out of 25)

4.5
1 reviews
View profile

Ratings Summary

HT Score

TrustYou (Guest Surveys)

94

Revinate (Surveys)

94

Benbria Loop CX

71
Popularity

TrustYou (Guest Surveys)

194 verified reviews

Revinate (Surveys)

108 verified reviews

Benbria Loop CX

1 verified reviews
Likelihood to Recommend

TrustYou (Guest Surveys)

89%

Revinate (Surveys)

93%

Benbria Loop CX

90%
Ease of Use

TrustYou (Guest Surveys)

4.5

Revinate (Surveys)

4.7

Benbria Loop CX

4
ROI

TrustYou (Guest Surveys)

4.1

Revinate (Surveys)

4.4

Benbria Loop CX

4
Implementation

TrustYou (Guest Surveys)

4.2

Revinate (Surveys)

4.6

Benbria Loop CX

Not enough data available
Customer Support

TrustYou (Guest Surveys)

4.4

Verified Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Benbria Loop CX

5

Verified Customer Support

Certificate of Excellence

TrustYou (Guest Surveys)

Revinate (Surveys)

Benbria Loop CX

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

TrustYou (Guest Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Revinate (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Benbria Loop CX

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Revinate
vs.
Benbria

Customers

Top 3 Segments

TrustYou (Guest Surveys)

Resorts - 28%
City Center Hotels - 11%
Branded Hotels - 11%

Revinate (Surveys)

Resorts - 24%
Boutiques - 22%
Branded Hotels - 18%

Benbria Loop CX

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients

TrustYou (Guest Surveys)

Revinate (Surveys)

Benbria Loop CX

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Free trial
Upfront cost
Monthly Subscription
Yes ( Less than $1000 )
-
-
Yes
-
-

TrustYou (Guest Surveys)

Free trial
Upfront cost Yes ( Less than $1000 )
Monthly Subscription -

Revinate (Surveys)

Free trial
Upfront cost -
Monthly Subscription Yes

Benbria Loop CX

Free trial
Upfront cost -
Monthly Subscription -
Custom Price Quote
TrustYou
vs.
Revinate
vs.
Benbria

What Customers Are Saying

Most Recent Review

TrustYou (Guest Surveys)

All-In-One Platform for Hospitality companies

Global CX Projects & Solutions Manager

Revinate (Surveys)

fantastic increase in e-mail revenue versus previous partner

Director of Sales & Marketing

Benbria Loop CX

Benbria

VP Sales and Marketing
Most Positive Review

TrustYou (Guest Surveys)

Trust You Survey is very customizable and offers great support

Director of e-Commerce from (Slovenia)

Revinate (Surveys)

Revinate is a No-Brainer for hoteliers!

Director of Operations - Rooms from San Antonio (United States)

Benbria Loop CX

Benbria

VP Sales and Marketing
Most Critical

TrustYou (Guest Surveys)

TrustYou helps making better decisions and earn trust

hotel general manager

Revinate (Surveys)

Essential tools for understanding your guests.

Head of Marketing & Sales

Benbria Loop CX

Benbria

VP Sales and Marketing
References

TrustYou (Guest Surveys)

Shanna Davis
Marketing Manager Ayres Hotels

Selim Imre
Rooms Division Manager Aska Hotels Baran

Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station

Revinate (Surveys)

Phillip Lategan
General Manager Morning Star Express Hotel

Greg Bodenlos
Brand Marketing Manager The Charles Hotel

Jamie Fox
Director of Rooms Hotel Emma

Kolbrún Ýr Sigurðardóttir
Digital Marketing Project Manager

Stefanie Volgt
Distribution Manager GCH Hotel Group

Nicole Middleton
Database Marketing Manager Brittain Resorts & Hotels

Misty Moore
Director of Sales and Marketing Inn at Northrup Station

Thulana Fernando
ECommerce Manager Crown & Champa Resorts

Lynn Aoki
Senior Director of Guest Services & Brand Standards, Corporate at Aqua-Aston Hospitality Aqua-Aston Hospitality

Benbria Loop CX

Russell Phillips
Vice President of Facilities and Development Celtic Manor Resort

Jeremy Mutton
General Manager Sandals Emerald Bay

General Info

Screenshots
Integrations

TrustYou (Guest Surveys)

Channel Managers (3) Hotel Management Software (7) Property Management Systems (18)

Revinate (Surveys)

Booking Engine (2) Hotel Management Software (13) Revenue Management Systems (1)

Benbria Loop CX

Benbria doesn't have any integrations

Recent Company Updates

TrustYou (Guest Surveys)

TrustYou doesn’t have any recent company updates

Benbria Loop CX

Benbria doesn’t have any recent company updates