TrustYou

TrustYou (Review Marketing)

Direct Booking Tools

15 reviews
Go to profile

HotelTechScore

64
  • Based in München (Germany)
  • Founded in 2008
  • 170 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    87%
    (Based on 15 reviews)
  • Ease of Use
    4.7
    (Based on 15 reviews)
  • Return on Investment (ROI)
    4.4
    (Based on 15 reviews)
  • Customer Support
    4.7
    (Based on 15 reviews)
  • Implementation
    4.5
    (Based on 15 reviews)

Features & Services

  • OTA Parity Live Feed
  • Parity Reports
  • Surge Alerts
  • Price Comparison
  • Pop-up Messages
  • Custom Segment Messaging
  • Messaging Analytics
  • Live Chat
  • Analytics dashboard
  • Facebook Messenger Integration
  • Metasearch Survelliance
  • Review compilation widget
  • Instant redeemable rewards

Reviews

Most Recent

CEO from Boutique hotel
Exellent Read full review

Most Positive

Guest Experience Manager from Resort
Outstanding customer service Read full review

Most Critical

Guest Relations Manager from Resort
Mentions section should be improved Read full review

References

Selim Imre Rooms Division Manager Aska Hotels

We use TrustYou’s da“ta points to make important decisions in both operations and management. The detailed...

Stephan Keschelis Vice President E-Commerce & Digital Transformation NH Hotel

Displaying TrustScores and Meta-Reviews on our website and thereby enabling Rich Snippets has shown incredible...

Tetsuya Nakashima Facilities Management Division Manager Namba Oriental Hotel

Getting positive feedback from guests is great and it reinforces our of our constant improvement. If we receiv...


    

Integrates with

Digital Marketing Agencies (1) Email Marketing & CRM (1) Property Management Systems (PMS) (1) Hotel Management Software (HMS) (1) Marketplaces & Integrators (1)
User Breakdown
By chainscale
  • Economy
    16%
  • Midscale
    27%
  • Upscale
    24%
  • Luxury
    33%
By brand vs. independent
  • Independent
    50%
  • Brand
    50%
By property type
  • Airport/ conference
    3%
  • Bed & Breakfast
    5%
  • Boutique hotel
    14%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    5%
  • City Center Hotel
    11%
  • Extended Stay
    11%
  • Hostel
    5%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    18%
  • Resort
    17%
  • Vacation Rental
    11%
  • Villas
    0%
By experience level
  • < 4 years
    27%
  • 5-8 years
    27%
  • 9+ years
    46%

Pricing

Freemium (hotel can trial for free)
free product tier
One time upfront purchase (flat rate)
Less than $1000