Compare TrustYou (Reputation) vs eKomi vs GuestRevu

TrustYou

TrustYou (Reputation)

251 reviews
eKomi

eKomi

0 reviews
GuestRevu

GuestRevu

297 reviews

Compare TrustYou (Reputation) vs eKomi vs GuestRevu

Reputation Management vendor comparison between TrustYou (Reputation) vs eKomi vs GuestRevu. Find out which Reputation Management is right for you based on realtime data from 548 verified hotelier reviews across 94 countries.

TrustYou

TrustYou

Ranked 2 (out of 48)

4.4
251 reviews
View profile
eKomi

eKomi

Ranked 27 (out of 48)

N/A
0 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 48)

4.7
297 reviews
View profile

Ratings Summary

HT Score

TrustYou (Reputation)

99 HTScore Icon

eKomi

unranked HTScore Icon

GuestRevu

100 HTScore Icon
Popularity

TrustYou (Reputation)

251 verified reviews

eKomi

0 verified reviews

GuestRevu

297 verified reviews
Likelihood to Recommend

TrustYou (Reputation)

88%

eKomi

0%

GuestRevu

94%
Ease of Use

TrustYou (Reputation)

4.5

eKomi

0

GuestRevu

4.6
ROI

TrustYou (Reputation)

4.3

eKomi

0

GuestRevu

4.6
Implementation

TrustYou (Reputation)

4.3

eKomi

Not enough data available

GuestRevu

4.6
Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

eKomi

0

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Certificate of Excellence

TrustYou (Reputation)

eKomi

GuestRevu

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

eKomi

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GuestRevu

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
eKomi
vs.
GuestRevu

Customers

Top 3 Segments

TrustYou (Reputation)

Resorts - 19%
Branded Hotels - 15%
Other - 14%

eKomi

Resorts - 0%
Motels - 0%
Hostels - 0%

GuestRevu

Boutiques - 24%
Resorts - 13%
Bed & Breakfast & Inns - 11%
Featured clients

TrustYou (Reputation)

-

GuestRevu

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu Average GuestRevu

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

eKomi

Pricing Available By Request
eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestRevu

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
eKomi
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

TrustYou (Reputation)

JHL Collections Sees Significant Score Increases Since Implementing TrustYou

Corporate Director of Quality & Continuous Improvement

eKomi

eKomi doesn’t have any clients that have vouched for the product

GuestRevu

Great platform missing some features or connections

Hotel Manager from Flims (Switzerland)
Most Positive Review

TrustYou (Reputation)

Thai City Centre Hotel Review of TrustYou

Human Resources

eKomi

eKomi doesn’t have any clients that have vouched for the product

GuestRevu

VISIONAPARTMENTS

Customer Service Specialist
Most Critical

TrustYou (Reputation)

Reputation management

Gastgeberin

eKomi

eKomi doesn’t have any clients that have vouched for the product

GuestRevu

Its Been wonderful with GuestRevu they kept us updated with our client feed

General Manager
References

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

-

GuestRevu

Daniel Thompson
General Manager Mullion Cove Hotel Cornwall

Kevin Charity
CEO The Coaching Inn Group

Tarek Aboudib
General Manager Sandy Beach Hotel & Resort

Mat Matysik
Marketing Manager Shamwari Private Game Reserve in the Eastern Cape

General Info

Screenshots

eKomi doesn't have any screenshots

Integrations

TrustYou (Reputation)

Channel Managers (4) Hotel Management Software (6) Property Management Systems (14)

eKomi

Property Management Systems (1)

GuestRevu

Channel Managers (3) Hotel Management Software (7) Property Management Systems (16)
Recent Company Updates
-

GuestRevu

GuestRevu doesn’t have any recent company updates