Compare TrustYou (Reputation) vs eKomi vs Shiji ReviewPro Hotel Reputation​

TrustYou

TrustYou (Reputation)

251 reviews
eKomi

eKomi

0 reviews
ReviewPro

Shiji ReviewPro Hotel Reputation​

30 reviews

Compare TrustYou (Reputation) vs eKomi vs Shiji ReviewPro Hotel Reputation​

Reputation Management vendor comparison between TrustYou (Reputation) vs eKomi vs Shiji ReviewPro Hotel Reputation​. Find out which Reputation Management is right for you based on realtime data from 281 verified hotelier reviews across 77 countries.

TrustYou

TrustYou

Ranked 2 (out of 48)

4.4
251 reviews
View profile
eKomi

eKomi

Ranked 27 (out of 48)

N/A
0 reviews
View profile
ReviewPro

ReviewPro

Ranked 8 (out of 48)

4.0
30 reviews
View profile

Ratings Summary

HT Score

TrustYou (Reputation)

99 HTScore Icon

eKomi

unranked HTScore Icon

Shiji ReviewPro Hotel Reputation​

28 HTScore Icon
Popularity

TrustYou (Reputation)

251 verified reviews

eKomi

0 verified reviews

Shiji ReviewPro Hotel Reputation​

30 verified reviews
Likelihood to Recommend

TrustYou (Reputation)

88%

eKomi

0%

Shiji ReviewPro Hotel Reputation​

80%
Ease of Use

TrustYou (Reputation)

4.5

eKomi

0

Shiji ReviewPro Hotel Reputation​

4
ROI

TrustYou (Reputation)

4.3

eKomi

0

Shiji ReviewPro Hotel Reputation​

3.4
Implementation

TrustYou (Reputation)

4.3

eKomi

Not enough data available

Shiji ReviewPro Hotel Reputation​

3.6
Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

eKomi

0

Verified Customer Support

Shiji ReviewPro Hotel Reputation​

3.6

Verified Customer Support

Certificate of Excellence

TrustYou (Reputation)

eKomi

Shiji ReviewPro Hotel Reputation​

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

eKomi

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Shiji ReviewPro Hotel Reputation​

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
eKomi
vs.
ReviewPro

Customers

Top 3 Segments

TrustYou (Reputation)

Resorts - 19%
Branded Hotels - 15%
Other - 14%

eKomi

Resorts - 0%
Motels - 0%
Hostels - 0%

Shiji ReviewPro Hotel Reputation​

Resorts - 27%
Other - 13%
Boutiques - 13%
Featured clients

TrustYou (Reputation)

-
-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

ReviewPro Average ReviewPro

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

eKomi

Pricing Available By Request
eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Shiji ReviewPro Hotel Reputation​

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
eKomi
vs.
ReviewPro

What Customers Are Saying

Most Recent Review

TrustYou (Reputation)

JHL Collections Sees Significant Score Increases Since Implementing TrustYou

Corporate Director of Quality & Continuous Improvement

eKomi

eKomi doesn’t have any clients that have vouched for the product

Shiji ReviewPro Hotel Reputation​

That you could see this in a report just like other free alternatives. You

Owner
Most Positive Review

TrustYou (Reputation)

Thai City Centre Hotel Review of TrustYou

Human Resources

eKomi

eKomi doesn’t have any clients that have vouched for the product

Shiji ReviewPro Hotel Reputation​

ReviewPro staff is highly attentive

Operations
Most Critical

TrustYou (Reputation)

Reputation management

Gastgeberin

eKomi

eKomi doesn’t have any clients that have vouched for the product

Shiji ReviewPro Hotel Reputation​

Worst company I ever dealt with in my whole career

Hotel General Manager
References

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

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-

General Info

Screenshots

eKomi doesn't have any screenshots

Integrations

TrustYou (Reputation)

Channel Managers (4) Hotel Management Software (6) Property Management Systems (14)

eKomi

Property Management Systems (1)

Shiji ReviewPro Hotel Reputation​

Channel Managers (2) Rate Shopping (2) Hotel Rate Parity (1)
Recent Articles

eKomi

eKomi doesn’t have any recent articles

Shiji ReviewPro Hotel Reputation​

ReviewPro doesn’t have any recent articles