Volara

Volara

Voice Activated Tech

4 reviews
Go to profile

HotelTechScore

77
  • Based in New York (United States)
  • Founded in 2016
  • 5 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    87%
    (Based on 4 reviews)
  • Ease of Use
    4.6
    (Based on 4 reviews)
  • Return on Investment (ROI)
    4.8
    (Based on 4 reviews)
  • Customer Support
    4.8
    (Based on 4 reviews)
  • Implementation
    4.5
    (Based on 4 reviews)

Features & Services

  • Guest History
  • Secured Data Protection
  • TV & room controls
  • POS & PMS Integration
  • News & weather
  • Digital concierge
  • Bell services
  • Guest messaging
  • In-room dining ordering
  • In app translation
  • Open API
  • Housekeeping
  • Amazon Hospitality Partner
  • Instant redeemable rewards
  • Guest Comfort Controls

Reviews

Most Recent

Director of Rooms from Boutique hotel
Easy to use and guests love it. Read full review

Most Positive

Director of Operations from Boutique hotel
Alexa makes it easy for a guest to let us know when they need something (like extra towels, soaps, or whatever else they may need) by asking Alexa to tell Hotel Walloon. She will then notify the Front... Read full review

Most Critical

Director of Operations from Boutique hotel
Alexa makes it easy for a guest to let us know when they need something (like extra towels, soaps, or whatever else they may need) by asking Alexa to tell Hotel Walloon. She will then notify the Front... Read full review

References

Jim Harness General Manager ACME Hotel Company

"ACME is always looking for ways to stay ahead of the curve by bringing new technologies to our guests to enha...

Jenne Oxford General Manager Kimpton Alexis Hotel

"Volara's voice-based guest engagement solution on the Amazon Echo Dot was simple to deploy and personalize fo...

Amanda Parsons General Manager Thompson Hotel Seattle

Guests of Thompson Hotels are extremely tech savvy, and many of them have Alexa in their own homes. At Thompso...

Christian Cooper VP of IT DREAM HOTEL GROUP

The Time Nyack brings modern amenities to a boutique hotel environment in the heart of the Hudson Valley. The...

Tony Klok Owner Best western hawthorne terrace

Hawthorne Terrace is a neighborhood treasure, with the Amazon Echo, we can assist our guests in finding the am...


    

Integrates with

Guest Room Automation (2) Guest Messaging Platforms (3) Staff Task Management & Collaboration (5) Guest Room Tablets (1) Reputation / Review Management (1)
User Breakdown
By chainscale
  • Economy
    9%
  • Midscale
    27%
  • Upscale
    27%
  • Luxury
    37%
By brand vs. independent
  • Independent
    57%
  • Brand
    43%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    6%
  • Boutique hotel
    37%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    6%
  • City Center Hotel
    0%
  • Extended Stay
    11%
  • Hostel
    6%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    17%
  • Resort
    6%
  • Vacation Rental
    11%
  • Villas
    0%
By experience level
  • < 4 years
    30%
  • 5-8 years
    20%
  • 9+ years
    50%

Pricing

One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)