Compare Xperium (formerly Repup) vs GuestRevu vs Revinate (Reputation)

Xperium

Xperium (formerly Repup)

18 reviews
GuestRevu

GuestRevu

320 reviews
Revinate

Revinate (Reputation)

148 reviews

Compare Xperium (formerly Repup) vs GuestRevu vs Revinate (Reputation)

Reputation Management vendor comparison between Xperium (formerly Repup) vs GuestRevu vs Revinate (Reputation). Find out which Reputation Management is right for you based on realtime data from 486 verified hotelier reviews across 88 countries.

Xperium

Xperium

Ranked 10 (out of 51)

4.5
18 reviews
View profile
GuestRevu

GuestRevu

Ranked 2 (out of 51)

4.7
320 reviews
View profile
Revinate

Revinate

Ranked 4 (out of 51)

4.5
148 reviews
View profile

Ratings Summary

HT Score

Xperium (formerly Repup)

unranked HTScore Icon

GuestRevu

96 HTScore Icon

Revinate (Reputation)

87 HTScore Icon
Popularity

Xperium (formerly Repup)

18 verified reviews

GuestRevu

320 verified reviews

Revinate (Reputation)

148 verified reviews
Likelihood to Recommend

Xperium (formerly Repup)

90%

GuestRevu

94%

Revinate (Reputation)

90%
Ease of Use

Xperium (formerly Repup)

4.5

GuestRevu

4.6

Revinate (Reputation)

4.6
ROI

Xperium (formerly Repup)

4.7

GuestRevu

4.6

Revinate (Reputation)

4.3
Implementation

Xperium (formerly Repup)

4.7

GuestRevu

4.6

Revinate (Reputation)

4.4
Customer Support

Xperium (formerly Repup)

4.7

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

Xperium (formerly Repup)

GuestRevu

Revinate (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

Social review tracking

Xperium (formerly Repup)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GuestRevu

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Xperium
vs.
GuestRevu
vs.
Revinate

Customers

Top 3 Segments

Xperium (formerly Repup)

Resorts - 49%
City Center Hotels - 28%
Boutiques - 6%

GuestRevu

Boutiques - 23%
Resorts - 14%
Bed & Breakfast & Inns - 10%

Revinate (Reputation)

Resorts - 19%
Boutiques - 17%
Other - 16%
Featured clients
-

GuestRevu

-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Xperium has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

Xperium (formerly Repup)

Pricing Available By Request
Xperium has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestRevu

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Xperium
vs.
GuestRevu
vs.
Revinate

What Customers Are Saying

Most Recent Review

Xperium (formerly Repup)

Using this tool for a long time - Love it!

General Manager

GuestRevu

Excellent guest review platform

Group Marketing Manager

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)
Most Positive Review

Xperium (formerly Repup)

The Review Management module is great

General Manager

GuestRevu

GuestRevu has helped our new property climb the TripAdvisor ranks very quickly

Manager

Revinate (Reputation)

Many interesting insights, user-friendly and helpful support team!

Corporate Operations and Quality Manager
Most Critical

Xperium (formerly Repup)

Improvement needed

General Manager

GuestRevu

Amazing tool for guest feedback

General manager from

Revinate (Reputation)

Great product

Digital Strategy & Technology Director from
References
-

GuestRevu

Daniel Thompson
General Manager Mullion Cove Hotel Cornwall

Kevin Charity
CEO The Coaching Inn Group

Tarek Aboudib
General Manager Sandy Beach Hotel & Resort

Mat Matysik
Marketing Manager Shamwari Private Game Reserve in the Eastern Cape

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General Info

Screenshots
Integrations

Xperium (formerly Repup)

Property Management Systems (10) Hotel Management Software (4) Booking Engine (3)

GuestRevu

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)

Revinate (Reputation)

Property Management Systems (40) Hotel Management Software (21) Booking Engine (14)