10 Ways to Hack Loyalty at Your Hotel
Übersicht
Steady wins the loyalty race. Hotels must be consistent, persistent, and personal to stay ahead of the competition and earn guests’ hearts (and wallets). While there’s no single secret hack for hotel loyalty, there’s undoubtedly a playbook. Here are ten ways to cut through the noise and entice past guests to return to your hotel.
Welche Themen werden behandelt?- Knowing your consumer psychology
- Cleaning your dataset
- Attribution and tracking
- Segmenting according to affinity
- Monitoring social streams for insight
