Why it matters:
Marta Mišíková, owner of the hotel group consisting of Panorama and other two properties in Czechia and Germany, explains: "Certainly, the use of the channel manager, but especially the online booking engine, greatly facilitated the work of our reservation department, of course it facilitated the work of the hotel reception, but it will significantly represent us in online reservations of stays, as well as in reservations and purchases of gift vouchers. These purchases take place automatically and our reception only receives email information about the reservation of the stay or the purchase of a gift voucher. These processes take place automatically without our cooperation. Of course, it is necessary to have the system well set up, the offer of accommodation and stay packages must be wide, so that the guest has the opportunity to choose the most suitable stay."
"As the number of bookings through the Profitroom platform increases, we are convinced that this booking process is understandable and easy to set up for them, at the same time they have the opportunity to choose more advantageous stay packages, we have set preferential price parities and thus the stay booked in this way is the most advantageous for guests," says Ms. Mišíková.