MARKETING
Digital guest communication and service
Personalization sells: fact. And it sells particularly well in the hospitality sector. According to McKinsey & Company, brands that use individualized marketing tactics such as personalized emails can generally expect a 40% increase in revenues¹.
Integrate & combine software: Have different digital solutions use one clean database
Automate processes: Save time and staff by automating processes
Offer personalized communication: Demanding guests expect individual offers
dailypoint™
dailypoint™ - the only #realCRM. dailypoint™ is the leading Data Management & CRM platform for demanding hotels and hotel groups.
Innovators Mentioned
Head of CRM & Customer Experience
Grand Resort Bad Ragaz
""What I particularly appreciate is the direct dialogue the participating interface parties used. We did not have to be involved in detail in the set-up process.""
Marius Willimann Grand Resort Bad Ragaz AG
Head of CRM & Customer Experience
""What I particularly appreciate is the direct dialogue the participating interface parties used. We did not have to be involved in detail in the set-up process.""
Head of CRM & Customer Experience Marius Willimann Grand Resort Bad Ragaz AG said, about their decision: ""Interface conception & implementation were easy. We are very happy about the advanced service we can now offer our guests with this cooperation.""
Guests receive an automatically generated link via the booking confirmation sent through dailypoint™ which allows them to access their personalized digi- tal companion before, during and after their stay.
Content in the digital companion can be adapted to the different phases of the guest journey.
Personal communication and personalized service for hotel guests along the entire guest journey. Fully automated processes.
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