Easyway F&B (by Duve)

4.8 (29 REVIEWS)

HTR Score icon
HT Score  
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Stein, Cristina, Esther + 27 more experts recommend Easyway

Read Recommendations
Product Banner

Easyway F&B (by Duve)

4.8 (29 REVIEWS)

Ranked 2 (out of 44) in Mobile Ordering & Room Service

Offer personalized dining experiences to guests and take orders through Easyway to drive ancillary revenue.

User avatar image User avatar image User avatar image

Ratings Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Easyway F&B (by Duve) is the #10 most trending product in the Mobile Ordering & Room Service category (out of 44) and the #501 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Easyway has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
93 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Easyway F&B (by Duve)
Founded in 2019 | Headquarters in Tel Aviv (Israel) | 21 employees
Easyway F&B automatically offers guests dining options, including restaurant recommendations, room service, menus, special events, happy hours at the hotel bar and many more, and based on guest segments and availability. Hoteliers can reach out guests with the right offer, on guests’ favorite messaging app (WhatsApp, WeChat, iMessage, and more), with built-in marketing techniques, including direct ordering options.

View website

Capabilities

profile-empty-state.svg

Easyway doesn’t have any benefits or use cases available

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Pricing

Pricing Available By Request

Easyway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

16

Success Stories

27

References

11

Featured Customers

Success Stories

profile-carrusel-screenshot

How Kfar Maccabiah Took their Guest Communication to the Next Level with Easyway

Ramat Gan (Israel)

profile-carrusel-screenshot

How Easyway Helped Atlas Hotels Enhance Upselling, Promote their Loyalty Program, and Communicate Effectively with their Guests

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

How a Boutique Hotel Boosted its Revenue and Guest Satisfaction Using Easyway's GRM

Kreisfreie Stadt München (Germany)

profile-carrusel-screenshot

How Easyway's customizable platform serves a chain with various types of hotels

Jerusalem (Israel)

profile-carrusel-screenshot

How Easyway helped Olive Hotel improve upselling, guest journey and guest engagement.

Nahariyya (Israel)

profile-carrusel-screenshot

From Emails to Instant Communication

Monaco (Monaco)

profile-carrusel-screenshot

Taking Guest Communication to the Next Level

(United Kingdom)

profile-carrusel-screenshot

By utilizing Easyway, Nova hotel was able to reduce their time sink, improve efficiency, and streamline their processes

Երևան (Armenia)

profile-carrusel-screenshot

A platform that provide a personalized service, think a step ahead of guests and what their needs might be

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

How Easyway helped Dialoog Banyuwangi hotel reduce operational costs and need less manpower for day-to-day operations.

Kecamatan Kalipuro (Indonesia)

profile-carrusel-screenshot

How Grand Hotel des sablettes Plage was able to increase its overall income by more than 200%.

La Seyne-sur-Mer (France)

profile-carrusel-screenshot

How smart messaging achieve significant staff savings and created more profitable customer relationships

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

Creating a memorable experience for every guest.

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

Provide 24/7 support for Hiisi guests in any language with no front desk or additional staff.

Helsinki (Finland)

profile-carrusel-screenshot

Taking guest engagement to the next level at The Norman Hotel

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

Helping Sofitel Triple Reviews, Optimize Service Delivery, and Build a Strong Online Reputation

Bruxelles (Belgium)

Popularity by Segment

Size

3 | X-Small (1-9 room)

34 | Small (10-24 room)

79 | Medium (25-74 room)

82 | Large (75-199 room)

57 | X-Large (200+ room)

Country

130 | Israel

18 | United Kingdom

15 | Indonesia

15 | Belgium

15 | Germany

15 | Netherlands

10 | Maldives

8 | Malaysia

7 | Thailand

6 | United States of America

5 | Monaco

5 | Austria

5 | Italy

4 | Armenia

4 | Greece

3 | Czech Republic

3 | Mexico

2 | France

2 | Finland

1 | Switzerland

1 | Hungary

Type

104 | Luxury Hotels

100 | Boutiques

66 | Branded Hotels

56 | City Center Hotels

40 | Resorts

30 | Hostels

18 | Limited Service & Budget Hotels

17 | Bed & Breakfast & Inns

12 | Extended Stay & Serviced Apartments

12 | Vacation Rentals & Villas

6 | Motels

3 | Airport/Conference Hotels

3 | RV Parks & Campgrounds

Region

130 | Middle East

91 | Europe

44 | Asia Pacific

9 | North America

Category

261 | Guest Messaging Software

146 | Upselling Software

143 | Contactless Check-in

72 | Hotel Chatbots

29 | Mobile Ordering & Room Service

More Products by Easyway

https://ucarecdn.com/1f79b656-dad9-467b-9ad9-e6e116be3c27/-/crop/284x178/0,53/-/preview/
https://ucarecdn.com/2bff6b7b-9421-46b8-aa0b-3fdf1d8a5a41/
https://ucarecdn.com/0529ebf5-8cc2-4e6a-929b-cdca22f6fef8/
https://ucarecdn.com/4f1e9230-2b63-4987-bfee-88c831913bfd/
https://ucarecdn.com/0b669f0c-149f-477d-b45f-bd4b9c089d8c/

Hotelier Rating

Excellent
250
Very Good
22
Average
7
Poor
0
Terrible
0

Property Size

  • X-Small (3)
  • Small (34)
  • Medium (79)
  • Large (82)
  • X-Large (57)

Country

  • Israel
    Israel
    (130)
  • United Kingdom
    United Kingdom
    (18)
  • Indonesia
    Indonesia
    (15)
  • Belgium
    Belgium
    (15)
  • Germany
    Germany
    (15)
  • Netherlands
    Netherlands
    (15)
  • Maldives
    Maldives
    (10)
  • Malaysia
    Malaysia
    (8)
  • Thailand
    Thailand
    (7)
  • United States of America
    United States of America
    (6)
  • Monaco
    Monaco
    (5)
  • Austria
    Austria
    (5)
  • Italy
    Italy
    (5)
  • Armenia
    Armenia
    (4)
  • Greece
    Greece
    (4)
  • Czech Republic
    Czech Republic
    (3)
  • Mexico
    Mexico
    (3)
  • France
    France
    (2)
  • Finland
    Finland
    (2)
  • Switzerland
    Switzerland
    (1)
  • Hungary
    Hungary
    (1)

Region

  • North America
    North America
    (9)
  • Europe
    Europe
    (91)
  • Asia Pacific
    Asia Pacific
    (44)
  • Middle East
    Middle East
    (130)
10

A real performance tool

Directeur Hébergement from 500+ room Luxury Hotel in Monaco (Monaco)

Verified
9 months ago
Instant communication in the customer's language Upsells Rooms and F&B tool Improves the customer experience High responsiveness to customer requests Easy to use Direct sales Quick and easy changes to make: updating data Presence of photos contributes to the success of The tool Our contact that we had to set up Easy Way at the hotel was exc...
Country Monaco
Directeur Hébergement
X-Large Hotel
10

Easyway Highly Recommended

General Manager from 100 to 199 room Luxury Hotel in (Indonesia)

Verified
17 months ago
What I really like the most about the apps is, It is really user friendly and easy to use and it really help us a lot specially to communicate with the guests through text messages on their own communication device specially cellphone and it's also help us a lot in terms of booking rooms or event that was ordered by mobile phone and also he...
Country Indonesia
General Manager
Large Hotel
10

Platform that boosted F&B revenue.

Assistant Outlet Manager, Food & Beverage from 25-49 room Luxury Hotel in Maldives (Maldives)

Verified
18 months ago
Easyway is a user friendly platform that has the option to provide detailed information about our daily promotions of Food and Beverage. It helped us to promote our destination dining.
Country Maldives
Assistant Outlet Manager, Food & Beverage
Medium Hotel
9

Doubled our income

Director of Hotel Operations from 75-99 room Boutique in La Seyne-sur-Mer (France)

Verified
18 months ago
It is such an agile platform. Overall, we are extremely happy with the service and will continue to use easyway at our hotels for years to come
Country France
Director of Hotel Operations
Large Hotel
10

Very good

FB & Event Manager from 100 to 199 room Branded Hotel in (Indonesia)

Verified
18 months ago
We are able to respond to guests food order while guests able to chat with us directly as the phone landline can be congested. This ordering system allow us to take in all orders at a go.
Country Indonesia
FB & Event Manager
Large Hotel
10

Great Apps to connect with the guest and very helpfull for update any in house promotion to the guest.

Sales from 10 to 24 room Luxury Hotel in (Indonesia)

Verified
18 months ago
- Every guest can use and very simply Apps. Always connect with the guest for anytime and anywhere during guest stay.
Country Indonesia
Sales
Small Hotel
9

Fast response

Marcomm Manager from 10 to 24 room Luxury Hotel in (Indonesia)

Verified
18 months ago
We got the privilege of having our own preferences settings. And they are most likely to always listen to our challenges and give us solutions.
Country Indonesia
Marcomm Manager
Small Hotel
10

Hi, we enjoy working with the software, it is excellent

מנכל מלון from 50-74 room Boutique in גלבוע (Israel)

Verified
18 months ago
Guests can ask questions without waiting on the line for a telephone answer, direct answer from the hotel without waiting time for the customer
Country Israel
מנכל מלון
Medium Hotel
9

messaging

Manager from 50-74 room Hostel in Karlsruhe (Germany)

Verified
18 months ago
The messages can be easily edited through the program.That most guests contact us through the system. Quick answers and support from the service.
Country Germany
Manager
Medium Hotel
10

The text and SMS product is one of the most important about collaborate of messaging is useful for the business to communicate, ask and respond with guest.

Villa host from 75-99 room Luxury Hotel in (Thailand)

Verified
18 months ago
The live chat is a very important machine that has become a useful part of our life. live chat for guest booking is the most helpful having different technical specifications and are used for a number of purposes like for support, contact, and service with the guest more than the website. Apart from this live chat also keeps us updated abou...
Country Thailand
Villa host
Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

We have been partnering with Easyway for the past year, and we are extremely pleased with the results. Easyway's guest management platform has provided our clients with a seamless and personalized experience, helping to increase guest engagement and satisfaction. One of the standout features of the Easyway platform is its ability to provide personalized communication and offers to guests. This has helped our clients to tailor their messaging and promotions to each individual guest, providing them with information and offers that are relevant and appealing to their interests and preferences.

Question:

What differentiates this product or service from the competition?

Answer:

the platform's user-friendly interface and comprehensive features have made it easy for our clients to manage and utilize, improving efficiency and productivity across their hotels. Overall, our partnership with Easyway has been extremely valuable and we highly recommend their guest management platform to other hotels looking to enhance the guest experience through personalized communication and engagement. The team at Easyway has been a pleasure to work with, and we look forward to continuing our partnership in the future.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Based on our experience with Easyway's guest management platform, our one piece of advice to a hotelier considering this product or service would be to take advantage of the platform's ability to provide personalized communication and offers to guests. This can help to tailor the hotel's messaging and promotions to each individual guest, providing them with information and offers that are relevant and appealing to their interests and preferences, which can help to increase guest engagement and satisfaction.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 27 recommend
Recommended by
RecommendationAvatar
Stein Dori CEO @ Fornova
RecommendationAvatar
Cristina Blaj CEO @ Open Revenue Consulting
RecommendationAvatar
Esther Flak Strategic Research Team Lead @ Guesty
RecommendationAvatar
Elias Tuma Senior Full Stack Developer @ Silverbyte
RecommendationAvatar
Chen Amishay COO @ InnoVelTravelTech
RecommendationAvatar
Stein Dori CEO @ Fornova
RecommendationAvatar
Cristina Blaj CEO @ Open Revenue Consulting
RecommendationAvatar
Esther Flak Strategic Research Team Lead @ Guesty
RecommendationAvatar
Elias Tuma Senior Full Stack Developer @ Silverbyte
RecommendationAvatar
Chen Amishay COO @ InnoVelTravelTech
RecommendationAvatar
Adi Ohayon Owner- CEO @ Adi Ohayon- Revenue Experts
RecommendationAvatar
Chakib Tahri Founder @ Tevaya consulting
RecommendationAvatar
Nikolay Lazarov Integration Manager @ Clock Software
RecommendationAvatar
Alexandra Mandel Business Development Manager @ Guesty
RecommendationAvatar
Thibault Gence Partnerships Manager @ apaleo GmbH
RecommendationAvatar
Alexander Michailov Partnerships Sales Manager @ Mews
RecommendationAvatar
Moti Bauberg CEO @ Eynav Information Technology
RecommendationAvatar
Michail Tzouvelekis Director of Global Marketing @ Fornova
RecommendationAvatar
Marc Tessier CEO @ Gofer
RecommendationAvatar
Ron Yariv CEO @ Yariv Consulting
RecommendationAvatar
Guy Manzur Online Commercial Manager @ Amadeus IL
RecommendationAvatar
Jose Antonio Galdeano Garcia Director @ Present IT Solutions
RecommendationAvatar
Farnaz Agmon Hotel Software Project Management @ Eynav Information Technology
RecommendationAvatar
Wilco de Weerd Director Partnerships @ protel Hotelsoftware GmbH
RecommendationAvatar
Itai Gal founder @ D Consulting
RecommendationAvatar
Prithvi Dhanda CEO @ Sentiment Search
RecommendationAvatar
Christian Arias Business Development @ Hapi (Data Travel LLC)
RecommendationAvatar
Alexandra Mandel Business Development Manager @ Guesty
RecommendationAvatar
Nathan Yorke Customer Project Manager @ Impala
RecommendationAvatar
Jonathan Ben Yishai Co-Founder @ Simple Profit
RecommendationAvatar
Igor Svehla Founder @ Trakbar
RecommendationAvatar
Chen Amishay COO @ InnoVel
RecommendationAvatar
Josef Lapka Commercial Projects Director @ Mews
RecommendationAvatar
Nikolay Lazarov Integration Manager @ Clock Software
RecommendationAvatar
Tamara Markotic Head of app partnerships @ apaleo
Are you a consultant or vendor that recommends Easyway? Leave a recommendation

Posts

logo

Easyway

1 year ago

Easyway Integrates GPT-4, Revolutionizing Hotel Communications with Cutting-Edge AI Technology

post image
logo

Easyway

1 year ago

How Kfar Maccabiah Took their Guest Communication to the Next Level with Easyway

post image
logo

Easyway

1 year ago

How Easyway Helped Atlas Hotels Enhance Upselling, Promote their Loyalty Program, and Communicate Effectively with their Guests

post image
logo

Easyway

1 year ago

How a Boutique Hotel Boosted its Revenue and Guest Satisfaction Using Easyway's GRM

post image
logo

Easyway

1 year ago

How Easyway's customizable platform serves a chain with various types of hotels

post image
logo

Easyway

1 year ago

How Easyway helped Olive Hotel improve upselling, guest journey and guest engagement.

post image
logo

Easyway

1 year ago

From Emails to Instant Communication

post image
logo

Easyway

1 year ago

Taking Guest Communication to the Next Level

post image
logo

Easyway

1 year ago

By utilizing Easyway, Nova hotel was able to reduce their time sink, improve efficiency, and streamline their processes

post image
logo

Easyway

1 year ago

A platform that provide a personalized service, think a step ahead of guests and what their needs might be

post image
logo

Easyway

1 year ago

How Easyway helped Dialoog Banyuwangi hotel reduce operational costs and need less manpower for day-to-day operations.

post image
logo

Easyway

1 year ago

How Grand Hotel des sablettes Plage was able to increase its overall income by more than 200%.

post image
logo

Easyway

1 year ago

How smart messaging achieve significant staff savings and created more profitable customer relationships

post image
logo

Easyway

1 year ago

Creating a memorable experience for every guest.

post image
logo

Easyway

1 year ago

Provide 24/7 support for Hiisi guests in any language with no front desk or additional staff.

post image
logo

Easyway

1 year ago

Taking guest engagement to the next level at The Norman Hotel

post image
logo

Easyway

1 year ago

Helping Sofitel Triple Reviews, Optimize Service Delivery, and Build a Strong Online Reputation

post image
logo

Easyway

1 year ago

EasyWay Spells Out a New Standard for Hospitality Messaging

post image
logo

Easyway

2 years ago

EasyWay Tracks the Ups and Downs of Guests’ Emotions to Improve Their Hotel Experience

post image

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations

Support

Verified Support

Easyway has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

97%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .