Ratings Snapshot
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Ranked #3 out of 43 in Mobile Ordering & Room Service
Easyway has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreEasyway F&B Overview
Easyway F&B Overview
Easyway F&B automatically offers guests dining options, including restaurant recommendations, room service, menus, special events, happy hours at the hotel bar and many more, and based on guest segments and availability. Hoteliers can reach out guests with the right offer, on guests’ favorite messaging app (WhatsApp, WeChat, iMessage, and more), with built-in marketing techniques, including dir...
About Easyway View website
Founded in 2017 | Headquarters in Tel Aviv Israel | 21 employeesEasyWay is an end-to-end contactless guest journey platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, your guests enjo...
Other Products by Easyway
Integrates with
- Marketplaces & Integrators
- Property Management Systems
- Booking Engine
What customers love about Easyway F&B
We offer all hotel services through the system, guests can easily request all their needs. We receive great feedback, both the hotel & the guests are happy!
GM
First, as a hotel manager I believe in the highest level of service, EasyWay manages to support this in the best teacher. Check in online, the payment system, the food menu and the drinks are an integral part of the dail...
Convenient to use, efficient, fast, provides a convenient and good solution for guests, allows guests to purchase extras directly from the hotel and thus helps us increase sales at the hotel
Expert Q&A and Partner Recommendations
What does this product or service do well?
We have been partnering with Easyway for the past year, and we are extremely pleased with the results. Easyway's guest management platform has provided our clients with a seamless and personalized experience, helping to increase guest engagement and satisfaction. One of the standout features of the...
by Stein Dori (Fornova) on December 15, 2022
See more answers (8)What differentiates this product or service from the competition?
the platform's user-friendly interface and comprehensive features have made it easy for our clients to manage and utilize, improving efficiency and productivity across their hotels. Overall, our partnership with Easyway has been extremely valuable and we highly recommend their guest management plat...
by Stein Dori (Fornova) on December 15, 2022
See more answers (8)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Based on our experience with Easyway's guest management platform, our one piece of advice to a hotelier considering this product or service would be to take advantage of the platform's ability to provide personalized communication and offers to guests. This can help to tailor the hotel's messaging a...
by Stein Dori (Fornova) on December 15, 2022
See more answers (8)Features
Clients & references
References & testimonials
Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction
It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform
Case studies
- Helping Sofitel Triple Reviews, Optimize Service Delivery, and Build a Strong Online Reputation
- Sofitel Brussels Europe
- Taking guest engagement to the next level at The Norman Hotel
- The Norman Hotel
Awards & Certifications
Active Markets
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Israel
- Indonesia
- Thailand
- Monaco
- Czech Republic
- Germany
- France
- Maldives
December 14, 2022
Easyway F&B Review: Easyway Highly Recommended
General Manager from Luxury Hotels in (Indonesia)
What do you like most?
What I really like the most about the apps is, It is really user friendly and easy to use and it really help us a lot specially to communicate with the guests through text messages on their own communicat...
What do you dislike or think could be improved?
For now it's already to good but if we can edit or undo the messages that we sent to the guests it would be great.
December 12, 2022
Easyway F&B Review: Platform that boosted F&B revenue.
Assistant Outlet Manager, Food & Beverage from Luxury Hotels in Maldives (Maldives)
What do you like most?
Easyway is a user friendly platform that has the option to provide detailed information about our daily promotions of Food and Beverage. It helped us to promote our destination dining.
What do you dislike or think could be improved?
If requests related Food and beverage can be differently assigned to relevant personal through easyway it can be better. For now we have Easyway for communication with the guest and another platform to co...
December 09, 2022
Easyway F&B Review: Very good
FB & Event Manager from Hostels in (Indonesia)
What do you like most?
We are able to respond to guests food order while guests able to chat with us directly as the phone landline can be congested. This ordering system allow us to take in all orders at a go.
What do you dislike or think could be improved?
It is not connected to our ordering system in the kitchen and we know the system may not be able to integrate at the moment.
December 09, 2022
Easyway F&B Review: Doubled our income
Director of Hotel Operations from Branded Hotels in La Seyne-sur-Mer (France)
What do you like most?
It is such an agile platform. Overall, we are extremely happy with the service and will continue to use easyway at our hotels for years to come
What do you dislike or think could be improved?
Happy with the service provided by the Easyway Team
December 08, 2022
Easyway F&B Review: Fast response
Marcomm Manager from Luxury Hotels in (Indonesia)
What do you like most?
We got the privilege of having our own preferences settings. And they are most likely to always listen to our challenges and give us solutions.
What do you dislike or think could be improved?
Maybe have on a ground representative in Indonesia especially in Bali will be great for us to solve the problem immediately.
December 08, 2022
Easyway F&B Review: Great Apps to connect with the guest and very helpfull for update any in house promotion to the guest.
Sales from Luxury Hotels in (Indonesia)
What do you like most?
- Every guest can use and very simply Apps. Always connect with the guest for anytime and anywhere during guest stay.
What do you dislike or think could be improved?
Have translate in multi-language for specific nationality ( Japan, Korea, China, Arab). If possible have pop up any schedule or promotion.
Pricing
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Easyway doesn’t have any free e-books or reports available
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Guest Relations Manager
I love the flexibility of instant messaging tha allows us to communicate with the guests that allows me to communicate with the guests, to express important information and also the selling features of offering room serv...