Easyway F&B

Ranked 3 (out of 43) in Mobile Ordering & Room Service

Mobile Ordering & Room Service

Offer personalized dining experiences to guests and take orders through Easyway to drive ancillary r...

Ratings Snapshot

Certificate of Excellence
Read 29 reviews
97%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 43 in Mobile Ordering & Room Service

Ease of Use
4.8/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.9/5
Verified Customer Support

Easyway has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Luxury Hotels 16 verified reviews
    96%
  • Branded Hotels 10 verified reviews
    99%
  • Boutiques 7 verified reviews
    97%
  • Resorts 6 verified reviews
    93%
  • City Center Hotels 4 verified reviews
    100%
  • Motels 3 verified reviews
    87%
  • Hostels 2 verified reviews
    95%
  • Bed & Breakfast & Inns 2 verified reviews
    100%

Easyway F&B Overview

Easyway F&B Overview

Easyway F&B automatically offers guests dining options, including restaurant recommendations, room service, menus, special events, happy hours at the hotel bar and many more, and based on guest segments and availability. Hoteliers can reach out guests with the right offer, on guests’ favorite messaging app (WhatsApp, WeChat, iMessage, and more), with built-in marketing techniques, including dir...

About Easyway View website

Founded in 2017 | Headquarters in Tel Aviv Israel | 21 employees

EasyWay is an end-to-end contactless guest journey platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, your guests enjo...

Other Products by Easyway

1/3

Integrates with

  • Marketplaces & Integrators
  • Property Management Systems
  • Booking Engine
Browse integrations (27 verified)

What customers love about Easyway F&B

Like 97% recommend

Guest Relations Manager

I love the flexibility of instant messaging tha allows us to communicate with the guests that allows me to communicate with the guests, to express important information and also the selling features of offering room serv...

We offer all hotel services through the system, guests can easily request all their needs. We receive great feedback, both the hotel & the guests are happy!

GM

First, as a hotel manager I believe in the highest level of service, EasyWay manages to support this in the best teacher. Check in online, the payment system, the food menu and the drinks are an integral part of the dail...

Convenient to use, efficient, fast, provides a convenient and good solution for guests, allows guests to purchase extras directly from the hotel and thus helps us increase sales at the hotel

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

We have been partnering with Easyway for the past year, and we are extremely pleased with the results. Easyway's guest management platform has provided our clients with a seamless and personalized experience, helping to increase guest engagement and satisfaction. One of the standout features of the...

by Stein Dori (Fornova) on December 15, 2022

See more answers (8)
Question:

What differentiates this product or service from the competition?

Answer:

the platform's user-friendly interface and comprehensive features have made it easy for our clients to manage and utilize, improving efficiency and productivity across their hotels. Overall, our partnership with Easyway has been extremely valuable and we highly recommend their guest management plat...

by Stein Dori (Fornova) on December 15, 2022

See more answers (8)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Based on our experience with Easyway's guest management platform, our one piece of advice to a hotelier considering this product or service would be to take advantage of the platform's ability to provide personalized communication and offers to guests. This can help to tailor the hotel's messaging a...

by Stein Dori (Fornova) on December 15, 2022

See more answers (8)
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+ 6 recommend
Recommended by Show More (4)

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Other

1/1 features

Clients & references

References & testimonials

Testimonial avatar
Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction
Narine Davtyan General Manager at the
Testimonial avatar
It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform
Yosef Cohen Guest Relations Manager at the Crowne Plaza Tel Aviv City Center, an IHG Hotel

Featured partners

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Case studies

Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel
  • Indonesia
  • Thailand
  • Monaco
  • Czech Republic
  • Germany
  • France
  • Maldives

29 Verified Easyway Reviews

Likelihood to Recommend
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December 14, 2022

Easyway F&B Review: Easyway Highly Recommended

General Manager from Luxury Hotels in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

What I really like the most about the apps is, It is really user friendly and easy to use and it really help us a lot specially to communicate with the guests through text messages on their own communicat...

What do you dislike or think could be improved?

For now it's already to good but if we can edit or undo the messages that we sent to the guests it would be great.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 12, 2022

Easyway F&B Review: Platform that boosted F&B revenue.

Assistant Outlet Manager, Food & Beverage from Luxury Hotels in Maldives (Maldives)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easyway is a user friendly platform that has the option to provide detailed information about our daily promotions of Food and Beverage. It helped us to promote our destination dining.

What do you dislike or think could be improved?

If requests related Food and beverage can be differently assigned to relevant personal through easyway it can be better. For now we have Easyway for communication with the guest and another platform to co...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 09, 2022

Easyway F&B Review: Very good

FB & Event Manager from Hostels in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We are able to respond to guests food order while guests able to chat with us directly as the phone landline can be congested. This ordering system allow us to take in all orders at a go.

What do you dislike or think could be improved?

It is not connected to our ordering system in the kitchen and we know the system may not be able to integrate at the moment.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 09, 2022

Easyway F&B Review: Doubled our income

Director of Hotel Operations from Branded Hotels in La Seyne-sur-Mer (France)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

It is such an agile platform. Overall, we are extremely happy with the service and will continue to use easyway at our hotels for years to come

What do you dislike or think could be improved?

Happy with the service provided by the Easyway Team

Customer Support
4.5
Ease of Use
4
Value for money
n/a
Implementation
n/a

December 08, 2022

Easyway F&B Review: Fast response

Marcomm Manager from Luxury Hotels in (Indonesia)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We got the privilege of having our own preferences settings. And they are most likely to always listen to our challenges and give us solutions.

What do you dislike or think could be improved?

Maybe have on a ground representative in Indonesia especially in Bali will be great for us to solve the problem immediately.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 08, 2022

Easyway F&B Review: Great Apps to connect with the guest and very helpfull for update any in house promotion to the guest.

Sales from Luxury Hotels in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Every guest can use and very simply Apps. Always connect with the guest for anytime and anywhere during guest stay.

What do you dislike or think could be improved?

Have translate in multi-language for specific nationality ( Japan, Korea, China, Arab). If possible have pop up any schedule or promotion.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Resources & reports

Profile empty

Easyway doesn’t have any free e-books or reports available

Popular Easyway F&B Integrations

View all (27 Easyway Integrations)