EasyWay F&B
Add-on
Sold with EasyWay’s Upselling Software offering

Ranked 4 (out of 34) in Mobile Ordering & Room Service

Mobile Ordering & Room Service

Offer personalized dining experinces to guests and take orders through EasyWay to drive ancillary re...

Ratings Snapshot

Certificate of Excellence
Read 11 reviews
100%
Recommend
HTR Score icon
HT SCORE
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 34 in Mobile Ordering & Room Service

Ease of Use
5.0/5
ROI
5.0/5
Implementation
4.9/5
Customer Support
5.0/5
Verified Customer Support

EasyWay has opened its internal systems to

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Most popular for
  • Branded 5 verified reviews
    100%
  • Boutique 2 verified reviews
    100%
  • City Center 2 verified reviews
    100%
  • Bed & Breakfast 1 verified reviews
    100%
  • Hostel 1 verified reviews
    100%

EasyWay F&B Overview

EasyWay F&B Overview

EasyWay F&B automatically offers guests dining options, including restaurant recommendations, room service, menus, special events, happy hours at the hotel bar and many more, and based on guest segments and availability. Hoteliers can reach out guests with the right offer, on guests’ favorite messaging app (WhatsApp, WeChat, iMessage, and more), with built-in marketing techniques, including dir...

About EasyWay View website

Founded in 2017 | Headquarters in Tel Aviv Israel | 28 employees

EasyWay is an end-to-end contactless guest journey platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, your guests enjo...

Other Products by EasyWay

1/3

Integrates with

  • Channel Managers
  • Guest Messaging Software
  • Upselling Software
Browse integrations (11 verified)

What customers love about EasyWay F&B

Like 100% recommend

Front desk manager from City Center

Their platform has been especially useful during the pandemic, when rules and regulations are constantly changing. We've been able to keep up with our guests' questions and inquiries 24/7, and we've even gotten positive ...

Guest Relations Manager from Branded

I love the flexibility of instant messaging tha allows us to communicate with the guests that allows me to communicate with the guests, to express important information and also the selling features of offering room serv...

from Boutique

We offer all hotel services through the system, guests can easily request all their needs. We receive great feedback, both the hotel & the guests are happy!

GM from Boutique

First, as a hotel manager I believe in the highest level of service, EasyWay manages to support this in the best teacher. Check in online, the payment system, the food menu and the drinks are an integral part of the dail...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The communication with the guests using EasyWay is a breeze. Using the guests's preferred messaging platform is not only convenient but also increases the success / read rate and helps you to get to the guests.

by Nikolay Lazarov (Clock Software) on December 01, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Efficient guest communication and guest engagement is crucial and EasyWay can help you to achieve it. Different platforms and languages makes everything easer and faster while guests are enjoying it :)

by Nikolay Lazarov (Clock Software) on December 01, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Choose your guest communication tools wisely. There is only one chance to make a good first impression the say and you shouldn't waste it. Reach the guests easily and make yourself more accessible to start an incredible guest journey for every guest.

by Nikolay Lazarov (Clock Software) on December 01, 2021

See more answers (2)
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Recommended by

Features

  • Web Based (Appless)
  • POS Integration
  • PMS Integration
  • Off-Property Vendor Management
  • QR Codes
  • Near Field Contact (NFC)
  • Apple Pay
  • Digital Menu
  • In-Venue Ordering
  • Credit Card Payments
  • Multi-Menu Ordering
  • Guest Re-Ordering
  • Cross Venue Payment Splitting
  • Contactless Ordering
  • Loyalty Program Integrations
  • White-label App
  • Payments Integrations
  • Google Pay
  • Delivery (3rd Party)
  • Delivery Logistics (In-house)
  • Curbside Pickup
  • Ordering Scheduling
  • Tipping
  • Upselling

Clients & references

References & testimonials

Testimonial avatar
Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction
Narine Davtyan General Manager at the
Testimonial avatar
It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform
Yosef Cohen Guest Relations Manager at the Crowne Plaza Tel Aviv City Center, an IHG Hotel

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel

11 Verified EasyWay Reviews

Likelihood to Recommend
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November 30, 2021

EasyWay F&B Review: EasyWay makes our job easier and we enjoy using them

FD Racepcionist from City Center in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

We use EasyWay for online check-in, notifications, upgrades, chatbots and food and beverage menus. We have seen a 48% increase in sales in the last year, Online Check In speeds up the process of entering ...

What do you dislike or think could be improved?

I have no comments to give to Izzy Wei, the guests are really pleased and the reception staff are also pleased. The service is excellent and we really like to use the software.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2021

EasyWay F&B Review: My experience with EasyWay, together we reach to 97% of engaged guests

Concierge from Branded in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

I work for more than half a year with EasyWay, During Covid we felt how much EasyWay product was essential for our day to day life. We are using the online check in and guest are able to start their va...

What do you dislike or think could be improved?

On February we will have 2 way integration and with that we can accomplish much more. We enjoy working with EasyWay, I don't have something in mind to improve with the system.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2021

EasyWay F&B Review: Much more than communication, EasyWay is the ultimate solution for our need

Receptionist from Branded in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

I like the fact that I can text my guests and I have a chance to promote upsells and our F&B menu, the guest prefer to purchase the hotel's offers from our guest portal instead of coming to talk with our ...

What do you dislike or think could be improved?

I think Easyway need to keep their high service level, we really love to work with them. We can't think of anything easyway needs to improve.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2021

EasyWay F&B Review: My EasyWay Experience

Concierge from Branded in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

Since, working with Easyway dealing and communicating with guests has been a lot easier. One example; was when a guest ordered his room service and due to the fact he mentioned with a click, his special n...

What do you dislike or think could be improved?

I do think that Easyway needs to figure out a way to reach to more future potential customers, perhaps by connecting with booking.com

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2021

EasyWay F&B Review: User-friendly and intuitive experience

Marketing Manager from Branded in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

- The guess messaging software is perfect to chat with our clients - the F&B option allows us to increase our revenue - Team always available with LiveChat - Simplification of the check-in process

What do you dislike or think could be improved?

the look of the platform could be improved to make it more luxurious. functionality to customize the platform by brand.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2021

EasyWay F&B Review: An excellent app for improving service, communication with guests and sales promotion at the hotel

Recommend 10/10
Full blue star
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What do you like most?

The app allows immediate interaction with guests, quick response to questions and requests, shortening processes in the hotel and improving service. In addition, sales of additional products at the hotel....

What do you dislike or think could be improved?

Improve synchronization with Optima and Flachard software to make charges and financial sales through the app. Shortening the confirmation time of messages on WhatsApp

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

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