Easyway F&B
4.8 (29 REVIEWS)
HT Score
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Stein, Cristina, Esther + 27 more experts recommend Easyway
Read RecommendationsEasyway F&B
Ranked 3 (out of 44) in Mobile Ordering & Room Service
Offer personalized dining experiences to guests and take orders through Easyway to drive ancillary revenue.
97% recommended by 130 hotels
Fairmont, Sofitel, Intercontinental & 127 others
Ratings Summary
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Easyway F&B is the #5 most trending product in the Mobile Ordering & Room Service category (out of 44) and the #176 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreEasyway has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Easyway F&B
Founded in 2019 | Headquarters in Tel Aviv (Israel) | 21 employees
Easyway F&B automatically offers guests dining options, including restaurant recommendations, room service, menus, special events, happy hours at the hotel bar and many more, and based on guest segments and availability. Hoteliers can reach out guests with the right offer, on guests’ favorite messaging app (WhatsApp, WeChat, iMessage, and more), with built-in marketing techniques, including direct ordering options.
Capabilities
Easyway doesn’t have any benefits or use cases available
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Pricing
Pricing Available By Request
Easyway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
How Kfar Maccabiah Took their Guest Communication to the Next Level with Easyway
Ramat Gan (Israel)
How Easyway Helped Atlas Hotels Enhance Upselling, Promote their Loyalty Program, and Communicate Effectively with their Guests
Tel Aviv-Yafo (Israel)
How a Boutique Hotel Boosted its Revenue and Guest Satisfaction Using Easyway's GRM
Kreisfreie Stadt München (Germany)
How Easyway's customizable platform serves a chain with various types of hotels
Jerusalem (Israel)
How Easyway helped Olive Hotel improve upselling, guest journey and guest engagement.
Nahariyya (Israel)
From Emails to Instant Communication
Monaco (Monaco)
Taking Guest Communication to the Next Level
(United Kingdom)
By utilizing Easyway, Nova hotel was able to reduce their time sink, improve efficiency, and streamline their processes
Երևան (Armenia)
A platform that provide a personalized service, think a step ahead of guests and what their needs might be
Tel Aviv-Yafo (Israel)
How Easyway helped Dialoog Banyuwangi hotel reduce operational costs and need less manpower for day-to-day operations.
Kecamatan Kalipuro (Indonesia)
How Grand Hotel des sablettes Plage was able to increase its overall income by more than 200%.
La Seyne-sur-Mer (France)
How smart messaging achieve significant staff savings and created more profitable customer relationships
Tel Aviv-Yafo (Israel)
Creating a memorable experience for every guest.
Tel Aviv-Yafo (Israel)
Provide 24/7 support for Hiisi guests in any language with no front desk or additional staff.
Helsinki (Finland)
Taking guest engagement to the next level at The Norman Hotel
Tel Aviv-Yafo (Israel)
Helping Sofitel Triple Reviews, Optimize Service Delivery, and Build a Strong Online Reputation
Bruxelles (Belgium)
References
"It is such an agile platform. The success team at EasyWay is amazing. Our EasyWay Account Manager is always optimizing our platform, making sure we are using it to its fullest capabilities, and they are always willing to assist at any time, even on short notice...we are extremely happy with the service and will continue to use EasyWay at our hotels for years to come."
Adrian Lelievre
General Manager @
Grand Hotel des Sablettes Plage, Curio Collection by Hilton
"It is such an agile platform. The success team at EasyWay is amazing. Our EasyWay Account Manager is always optimizing our platform, making sure we are using it to its fullest capabilities, and they are always willing to assist at any time, even on short notice...we are extremely happy with the service and will continue to use EasyWay at our hotels for years to come."
Adrian Lelievre
General Manager @
Grand Hotel des Sablettes Plage, Curio Collection by Hilton
"In the COVID-19 era, EasyWay’s contactless platform is a must for every hotel"
Yaron Liberman
GM @
The Norman Tel Aviv
"EasyWay has proved beneficial in our constant efforts to improve in providing a seamless experience to our guests and deliver True Hospitality"
Elena Gordienko
Front Office Manager @
InterContinental David Tel Aviv, an IHG Hotel
"It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform"
Yosef Cohen
Guest Relations Manager @
Crowne Plaza Tel Aviv City Center, an IHG Hotel
"Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction"
Narine Davtyan
General Manager @
"In the COVID-19 era, EasyWay’s contactless platform is a must for every hotel"
Yaron Liberman
GM @
The Norman Tel Aviv
"EasyWay has proved beneficial in our constant efforts to improve in providing a seamless experience to our guests and deliver True Hospitality"
Elena Gordienko
Front Office Manager @
InterContinental David Tel Aviv, an IHG Hotel
"In the COVID-19 era, EasyWay’s contactless platform is a must for every hotel"
Yaron Liberman
GM @
The Norman Tel Aviv
"EasyWay has proved beneficial in our constant efforts to improve in providing a seamless experience to our guests and deliver True Hospitality"
Elena Gordienko
Front Office Manager @
InterContinental David Tel Aviv, an IHG Hotel
"It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform"
Yosef Cohen
Guest Relations Manager @
Crowne Plaza Tel Aviv City Center, an IHG Hotel
"In the COVID-19 era, EasyWay’s contactless platform is a must for every hotel"
Yaron Liberman
GM @
"EasyWay has proved beneficial in our constant efforts to improve in providing a seamless experience to our guests and deliver True Hospitality"
Elena Gordienko
Front Office Manager @
InterContinental David Tel Aviv, an IHG Hotel
"It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform"
Yosef Cohen
Guest Relations Manager @
Crowne Plaza Tel Aviv City Center, an IHG Hotel
"Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction"
Narine Davtyan
General Manager @
Nova Hotel Yerevan
"Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction"
Narine Davtyan
General Manager @
Nova Hotel Yerevan
"EasyWay is an incredible solution for effortless guest communication. We were fully integrated within a day, and we loved its simple, intuitive interface. Since having EasyWay, we have been contacting our guests via WhatsApp, and they love it. Its translating function helps us talk to guests with ease. I highly recommend the product"
Philip Ibrahim
General Manager @
Mercure Hotel Berlin City
"The thing we love the most is the simplicity of the system. It allows us to improve our guest experience with no effort, great value for money!"
David Wartenberg
GM @
Hotel Saul | Boutique Hotel in Tel Aviv
"The thing we love the most is the simplicity of the system. It allows us to improve our guest experience with no effort, great value for money!"
David Wartenberg
GM @
"It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform"
Yosef Cohen
Guest Relations Manager @
Crowne Plaza Tel Aviv City Center, an IHG Hotel
"Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction"
Narine Davtyan
General Manager @
Nova Hotel Yerevan
"In the COVID-19 era, EasyWay’s contactless platform is a must for every hotel"
Yaron Liberman
GM @
The Norman Tel Aviv
"EasyWay is an incredible solution for effortless guest communication. We were fully integrated within a day, and we loved its simple, intuitive interface. Since having EasyWay, we have been contacting our guests via WhatsApp, and they love it. Its translating function helps us talk to guests with ease. I highly recommend the product"
Philip Ibrahim
General Manager @
Mercure Hotel Berlin City
"The thing we love the most is the simplicity of the system. It allows us to improve our guest experience with no effort, great value for money!"
David Wartenberg
GM @
Hotel Saul | Boutique Hotel in Tel Aviv | מלון סול תל אביב
"EasyWay has proved beneficial in our constant efforts to improve in providing a seamless experience to our guests and deliver True Hospitality"
Elena Gordienko
Front Office Manager @
InterContinental David Tel Aviv, an IHG Hotel
"It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform"
Yosef Cohen
Guest Relations Manager @
Crowne Plaza Tel Aviv City Center, an IHG Hotel
"Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction"
Narine Davtyan
General Manager @
Nova Hotel Yerevan
Featured Customers
Popularity by Segment
Size
4 | X-Small (1-9 room)
34 | Small (10-24 room)
83 | Medium (25-74 room)
79 | Large (75-199 room)
58 | X-Large (200+ room)
Country
130 | Israel
18 | United Kingdom
15 | Indonesia
15 | Belgium
15 | Germany
15 | Netherlands
10 | Maldives
8 | Malaysia
7 | Thailand
6 | United States of America
5 | Monaco
5 | Austria
5 | Italy
4 | Armenia
4 | Greece
3 | Czech Republic
3 | Mexico
2 | France
2 | Finland
1 | Switzerland
1 | Hungary
Type
100 | Boutiques
100 | Luxury Hotels
66 | Branded Hotels
55 | City Center Hotels
40 | Resorts
30 | Hostels
18 | Limited Service & Budget Hotels
14 | Bed & Breakfast & Inns
12 | Vacation Rentals & Villas
11 | Extended Stay & Serviced Apartments
6 | Motels
3 | Airport/Conference Hotels
3 | RV Parks & Campgrounds
Region
130 | Middle East
91 | Europe
44 | Asia Pacific
9 | North America
Category
261 | Guest Messaging Software
146 | Upselling Software
143 | Contactless Check-in
72 | Hotel Chatbots
29 | Mobile Ordering & Room Service
More Products by Easyway
Hotelier Rating
10
A real performance tool
Directeur Hébergement from 500+ room Luxury Hotel in Monaco (Monaco)
Verified
3 months ago
Instant communication in the customer's language Upsells Rooms and F&B tool Improves the customer experience High responsiveness to customer requests Easy to use Direct sales Quick and easy changes to make: updating data Presence of photos contributes to the success of The tool Our contact that we had to set up Easy Way at the hotel was exc...
Monaco
Monaco
Directeur Hébergement
X-Large Hotel
10
Easyway Highly Recommended
General Manager from 100 to 199 room Luxury Hotel in (Indonesia)
Verified
11 months ago
What I really like the most about the apps is, It is really user friendly and easy to use and it really help us a lot specially to communicate with the guests through text messages on their own communication device specially cellphone and it's also help us a lot in terms of booking rooms or event that was ordered by mobile phone and also he...
Indonesia
Indonesia
General Manager
Large Hotel
10
Platform that boosted F&B revenue.
Assistant Outlet Manager, Food & Beverage from 25-49 room Luxury Hotel in Maldives (Maldives)
Verified
11 months ago
Easyway is a user friendly platform that has the option to provide detailed information about our daily promotions of Food and Beverage. It helped us to promote our destination dining.
Maldives
Maldives
Assistant Outlet Manager, Food & Beverage
Medium Hotel
9
Doubled our income
Director of Hotel Operations from 75-99 room Boutique in La Seyne-sur-Mer (France)
Verified
11 months ago
It is such an agile platform. Overall, we are extremely happy with the service and will continue to use easyway at our hotels for years to come
France
France
Director of Hotel Operations
Large Hotel
10
Very good
FB & Event Manager from 100 to 199 room Branded Hotel in (Indonesia)
Verified
11 months ago
We are able to respond to guests food order while guests able to chat with us directly as the phone landline can be congested. This ordering system allow us to take in all orders at a go.
Indonesia
Indonesia
FB & Event Manager
Large Hotel
10
Great Apps to connect with the guest and very helpfull for update any in house promotion to the guest.
Sales from 10 to 24 room Luxury Hotel in (Indonesia)
Verified
11 months ago
- Every guest can use and very simply Apps. Always connect with the guest for anytime and anywhere during guest stay.
Indonesia
Indonesia
Sales
Small Hotel
9
Fast response
Marcomm Manager from 10 to 24 room Luxury Hotel in (Indonesia)
Verified
11 months ago
We got the privilege of having our own preferences settings. And they are most likely to always listen to our challenges and give us solutions.
Indonesia
Indonesia
Marcomm Manager
Small Hotel
10
Hi, we enjoy working with the software, it is excellent
מנכל מלון from 50-74 room Boutique in גלבוע (Israel)
Verified
11 months ago
Guests can ask questions without waiting on the line for a telephone answer, direct answer from the hotel without waiting time for the customer
Israel
Israel
מנכל מלון
Medium Hotel
9
messaging
Manager from 50-74 room Hostel in Karlsruhe (Germany)
Verified
11 months ago
The messages can be easily edited through the program.That most guests contact us through the system. Quick answers and support from the service.
Germany
Germany
Manager
Medium Hotel
10
The text and SMS product is one of the most important about collaborate of messaging is useful for the business to communicate, ask and respond with guest.
Villa host from 75-99 room Luxury Hotel in (Thailand)
Verified
12 months ago
The live chat is a very important machine that has become a useful part of our life. live chat for guest booking is the most helpful having different technical specifications and are used for a number of purposes like for support, contact, and service with the guest more than the website. Apart from this live chat also keeps us updated abou...
Thailand
Thailand
Villa host
Large Hotel
- 1
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
We have been partnering with Easyway for the past year, and we are extremely pleased with the results. Easyway's guest management platform has provided our clients with a seamless and personalized experience, helping to increase guest engagement and satisfaction. One of the standout features of the Easyway platform is its ability to provide personalized communication and offers to guests. This has helped our clients to tailor their messaging and promotions to each individual guest, providing them with information and offers that are relevant and appealing to their interests and preferences.
Showing all answers to: "What does this product or service do well?"
We have been partnering with Easyway for the past year, and we are extremely pleased with the results. Easyway's guest management platform has provided our clients with a seamless and personalized experience, helping to increase guest engagement and satisfaction.
One of the standout features of the Easyway platform is its ability to provide personalized communication and offers to guests. This has helped our clients to tailor their messaging and promotions to each individual guest, providing them with information and offers that are relevant and appealing to their interests and preferences.
Very intuitive guest experience platform using AI to elevate hotel operations and connect with the customer at a deeper level through instant messaging annd automatically detect the mood of guests to leverage into driving a better experience.
Hotels can now create a complete guest experience using EasyWay and make data driven decisions to capture the maximum revenue per occupied room in a sustainable way and turn guests into brand advocates.
Easyway helps hotels enable a better guest experience from the time of booking until the guest checks out. Using their tool you can digitize the online check in experience, easily communicate in stay via their chat bot, grow revenue with the upsell and F&B tools and more. Really powerful for hotels of all types and sizes
These products have made the guest life much more easier and simpler in so many ways.
Their applications are amazing, user friendly and straight to the point.
Their customer success are amazing people.
A powerful incremental revenue generator for F&B and upgrades. The platform is fully automated with easy integration and a great customer service.
The live multi-language chatbot provides a seamless guest experience.
Question:
What differentiates this product or service from the competition?
Answer:
the platform's user-friendly interface and comprehensive features have made it easy for our clients to manage and utilize, improving efficiency and productivity across their hotels. Overall, our partnership with Easyway has been extremely valuable and we highly recommend their guest management platform to other hotels looking to enhance the guest experience through personalized communication and engagement. The team at Easyway has been a pleasure to work with, and we look forward to continuing our partnership in the future.
Showing all answers to: "What differentiates this product or service from the competition?"
the platform's user-friendly interface and comprehensive features have made it easy for our clients to manage and utilize, improving efficiency and productivity across their hotels.
Overall, our partnership with Easyway has been extremely valuable and we highly recommend their guest management platform to other hotels looking to enhance the guest experience through personalized communication and engagement. The team at Easyway has been a pleasure to work with, and we look forward to continuing our partnership in the future.
While there are many solutions that help hotels improve guest experience, no technology has yet been able to Connect all the different elements of a total customer experience, and use semantic analysis to collect customer preferences trigger actions at asset level that can immediately impact the guest experience and personalise the service in an automated way.
Hotels are struggling with multiple challenges and labour shortage is one that had the biggest impact in properties reputation which directly impact revenue and bottom line.
EasyWay have been able to make the operations seamless and automated for the hotel to offer the highest level of service and personalisations by connecting with the guest into the channel that each guest is using and enhance the user experience.
For the hotel the impact is measured in the level of personalisation bridging the language communication gap, predicting and delivering the ultimate guest journey experience speed in response time , saving operational costs and driving more sustainability
Easyway is really invested in the success of its clients. They listen to needs and will build their offering to serve those needs. They are super hands on and aligned with their users. This is not a given so very appreciated by users.
well as i have mentioned above, their product is amazing and so simple, their staff are amazing and great as well.
Their UI is so easy to navigate through and simple to use, it will get you right to your goal.
Easyway's live chatbot can work perfectly on many chat apps, enabling guests to "speak" with the hotel services using their own language and on their favorite chat app.
The great team are always willing to assist and provide the extra mile.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Based on our experience with Easyway's guest management platform, our one piece of advice to a hotelier considering this product or service would be to take advantage of the platform's ability to provide personalized communication and offers to guests. This can help to tailor the hotel's messaging and promotions to each individual guest, providing them with information and offers that are relevant and appealing to their interests and preferences, which can help to increase guest engagement and satisfaction.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Based on our experience with Easyway's guest management platform, our one piece of advice to a hotelier considering this product or service would be to take advantage of the platform's ability to provide personalized communication and offers to guests. This can help to tailor the hotel's messaging and promotions to each individual guest, providing them with information and offers that are relevant and appealing to their interests and preferences, which can help to increase guest engagement and satisfaction.
A great opportunity for any hotelier to digitally transform the whole of the guest journey , helping the operations, guest experience and revenue teams become more efficient, more strategic and get a lot more done with less resources. And for the guest to truly enjoy their stay in a seamless and enjoying a high touch personalised service.
Don't be shy to talk to Easyway!
Easyway is really invested in the success of its clients. They listen to needs and will build their offering to serve those needs. They are super hands on and aligned with their users. This is not a given so very appreciated by users.
i would say how can are you not using their platform yettt ???
like i mentioned before, their integration was so simple and easy, friendly people and such an amazing application and easy to use.
I would recommend 10 out of 10
If an hotelier is considering the product or service, I recommend to look at the team first. The team's attention to its clients and willingness to provide the best product and service makes it great to collaborate.
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Are you a consultant or vendor that recommends Easyway?
Leave a recommendation
Posts
Easyway
8 months ago
Easyway Integrates GPT-4, Revolutionizing Hotel Communications with Cutting-Edge AI Technology
Easyway
11 months ago
How Kfar Maccabiah Took their Guest Communication to the Next Level with Easyway
Easyway
11 months ago
How Easyway Helped Atlas Hotels Enhance Upselling, Promote their Loyalty Program, and Communicate Effectively with their Guests
Easyway
11 months ago
How a Boutique Hotel Boosted its Revenue and Guest Satisfaction Using Easyway's GRM
Easyway
11 months ago
How Easyway's customizable platform serves a chain with various types of hotels
Easyway
11 months ago
How Easyway helped Olive Hotel improve upselling, guest journey and guest engagement.
Easyway
11 months ago
From Emails to Instant Communication
Easyway
11 months ago
Taking Guest Communication to the Next Level
Easyway
11 months ago
By utilizing Easyway, Nova hotel was able to reduce their time sink, improve efficiency, and streamline their processes
Easyway
11 months ago
A platform that provide a personalized service, think a step ahead of guests and what their needs might be
Easyway
11 months ago
How Easyway helped Dialoog Banyuwangi hotel reduce operational costs and need less manpower for day-to-day operations.
Easyway
1 year ago
How Grand Hotel des sablettes Plage was able to increase its overall income by more than 200%.
Easyway
1 year ago
How smart messaging achieve significant staff savings and created more profitable customer relationships
Easyway
1 year ago
Creating a memorable experience for every guest.
Easyway
1 year ago
Provide 24/7 support for Hiisi guests in any language with no front desk or additional staff.
Easyway
1 year ago
Taking guest engagement to the next level at The Norman Hotel
Easyway
1 year ago
Helping Sofitel Triple Reviews, Optimize Service Delivery, and Build a Strong Online Reputation
Easyway
1 year ago
EasyWay Spells Out a New Standard for Hospitality Messaging
Easyway
1 year ago
EasyWay Tracks the Ups and Downs of Guests’ Emotions to Improve Their Hotel Experience
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