Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
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Flexkeeping (Room Service)
4.9 (31 REVIEWS)
Jaime, Kevin, Fabrizio + 13 more experts recommend Flexkeeping
Read RecommendationsRanked 3 (out of 49) in Mobile Ordering & Room Service
Serve guests in the safest and fastest way possible: Digitally!
97% recommended by 178 hotels
Sheraton, Hilton, Accor & 175 others
Bell - AI powered product analyst
I analyzed all of Flexkeeping’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Flexkeeping for its robust features that significantly improve internal communication and operational efficiency, directly impacting revenue growth and cost reduction. Key features include real-time staff communication, advanced analytics, and a high degree of customization to meet specific property needs. However, some users noted areas for improvement such as user interface enhancements and minor issues with software updates. Overall, Flexkeeping contributes to reduced operational costs, increased staff productivity, and enhanced guest satisfaction.
Sheraton, Hilton, Accor & 175 others
Read their reviewsWhat Types of Hotels Flexkeeping is Popular For
Size
3 | X-Small (1-9 room)
17 | Small (10-24 room)
59 | Mid-Sized (25-74 room)
73 | Large (75-199 room)
56 | X-Large (200+ room)
Country
56 | Croatia
37 | Slovenia
18 | United Kingdom
13 | United States of America
13 | Australia
8 | Serbia
8 | Germany
5 | Austria
5 | Italy
5 | Spain
4 | Costa Rica
3 | Mexico
3 | Netherlands
3 | Colombia
3 | Netherlands Antilles
3 | Bulgaria
3 | Peru
2 | Argentina
2 | Brazil
1 | France
1 | Canada
1 | Singapore
1 | Vietnam
1 | Zimbabwe
1 | South Africa
1 | Czech Republic
1 | Belize
1 | Belgium
1 | Panama
1 | China
1 | Kenya
1 | Hungary
Type
82 | Resorts
74 | Boutiques
64 | Luxury Hotels
61 | Branded Hotels
52 | City Center Hotels
50 | Bed & Breakfast & Inns
45 | Limited Service & Budget Hotels
44 | Airport/Conference Hotels
27 | Extended Stay & Serviced Apartments
20 | Hostels
15 | RV Parks & Campgrounds
8 | Casinos
5 | Motels
4 | Vacation Rentals & Villas
Region
152 | Europe
17 | North America
15 | South America
13 | Oceania
4 | Central America
3 | Asia Pacific
3 | Africa
Category
201 | Housekeeping Software
132 | Hotel Maintenance Software
78 | Staff Collaboration Tools
31 | Mobile Ordering & Room Service
21 | Concierge Software
19 | Guest Survey Software
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Flexkeeping Reviews Analyzed: 29
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Flexkeeping Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Flexkeeping
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Flexkeeping's Provided Description:
"Allow guests to order safely through guest facing integrations, so staff can deliver orders as fast as possible by digitally synchronizing your teams to never leave a guest waiting."
Capabilities
Flexkeeping doesn’t have any benefits or use cases available
Features
Digital Menus
Ordering
Payments
Delivery & Logistics
Recommended by
Achievements
This vendor's trending score is rising, Flexkeeping (Room Service) is the #4 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #180 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFlexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Flexkeeping Case Studies
Housekeeping Automation at REVO Munich
Kreisfreie Stadt München (Germany)
Transforming Operations: How Valamar Parentino Hotel streamlined their operations with Flexkeeping
Porec (Croatia)
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Petrcane (Croatia)
How Flexkeeping helped Grand Park Hotel improve the guest experience by automating operations and supercharging collaboration
Rovinj (Croatia)
The Remington Orange achieves housekeeping triumph with Flexkeeping
Orange (Australia)
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
Cozumel (Mexico)
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
London (United Kingdom)
Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Buenos Aires (Argentina)
References
"With Flexkeeping, we don’t miss anything anymore. There are no communication breakdowns, and it’s all done immediately. In the old days, we used to have everything in a book, which was massively inefficient."
"We reviewed several platforms, but Flexkeeping was a clear winner. The product was superior and the team was incredibly enthusiastic."
"I can’t imagine working without Flexkeeping. It’s such a time saver and the most significant improvement we have seen in our daily operations."
"Housekeeping was running on papers, the maintenance team constantly got calls, and our management team lost hours every week preparing reports."
"Organization would take multiple hours combining PMS reports, printed reports and other notes. With Flexkeeping, we could automate over 1 million room service deliveries per year."
"Our Front Desk can now be sure that the rooms marked as clean are ready. Flexkeeping saves us so much time and encourages full accountability."
"Every comment a guest makes gets immediately communicated throughout the whole hotel. Since it’s such a transparent platform, staff can react instantly, and management can stay informed about the situation. Flexkeeping empowered us to use our existing resources better. We managed to increase guest satisfaction by delivering personalized customer service."
"Flexkeeping is a project with a WOW effect. I experienced this only once before in my entire career. It’s been a great pleasure working with you."
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
"Flexkeeping is most definitely an indispensable element in innovative hotel management, which takes you a step closer to a luxurious service. By optimizing all work processes among the staff it minimizes human errors. Flexkeeping enhances the quality of our service, which leads to greater guest satisfaction."
Featured Customers
More Products by Flexkeeping
Hotelier Rating
Looking for specific info?
Flexkeeping is the only option for us
Front Office Manager / Concierge from 75-99 room City Center Hotel in Bled (Slovenia)
Everyone must have Flexkeeping ??
Housekeeping manager from 100 to 199 room Resort in Porec (Croatia)
Flexkeeping Sets the Standard!
Executive Housekeeping Manager from 50-74 room Extended Stay & Serviced Apartment in Adelaide (Australia)
Amazing software for hotels!
Front Office Manager from 50-74 room Bed & Breakfast & Inn in Opatija (Croatia)
Essential for Housekeeping & Maintenance
Director from 10 to 24 room Bed & Breakfast & Inn in Wilmington (United States of America)
Practical is intuitive
Gerente de Governança from 10 to 24 room Bed & Breakfast & Inn in Sao Paulo (Brazil)
The truth is that it streamlined the operation of the area and helped me to reflect what needed to be improved in terms of cleaning and maintenance of the hotel
Líder de HK en Selina Lima from 75-99 room Boutique in Miraflores (Peru)
Excellent Experience with Flexkeeping, very flexible and willing to adjust
Manager Luxury Division from 200 to 499 room Boutique in Rovinj (Croatia)
fast, kind and professional support
Business Support Manager from 10 to 24 room City Center Hotel in Rovinj (Croatia)
Unique system and great colaboration with the Flexkeeping team.
General Manager from 100 to 199 room Airport/Conference Hotel in Kopaonik (Serbia)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Flexkeeping excels at streamlining housekeeping, maintenance, and operational workflows within hotels. With real-time updates, digital checklists, and seamless task delegation, it helps teams stay organized and responsive. The software integrates smoothly with PMS platforms, allowing hotels to automate routine tasks, monitor room status, and maintain effective communication between departments, all from a single interface.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Flexkeeping stands out with its focus on collaboration, automation, and real-time tracking. Its integrations with leading PMS providers and features like automated room assignments, preventive maintenance checklists, and AI-powered voice task assignment set it apart. Additionally, the software’s mobile accessibility and multilingual support enhance usability for diverse teams, reducing errors and improving operational speed.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Flexkeeping is ideal if you’re looking to enhance efficiency and maintain clear communication across departments. Consider training your team thoroughly on its automated features and integrations to maximize productivity and reduce manual processes. It’s particularly valuable for hotels aiming to boost guest satisfaction by responding swiftly to service requests and maintenance needs.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Flexkeeping
3 months ago
Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences
Flexkeeping
6 months ago
Housekeeping Automation at REVO Munich
Flexkeeping
6 months ago
Strawberry Chooses Flexkeeping to Completely Automate its Operations
Flexkeeping
10 months ago
Flexkeeping Launches First-Ever AI Voice Assistant For Multilingual Hotel Teams
Flexkeeping
1 year ago
Transforming Operations: How Valamar Parentino Hotel streamlined their operations with Flexkeeping
Flexkeeping
1 year ago
FlexKeeping Introduces Innovative Automated Cleanings Feature to Enhance Housekeeping Efficiency and Customisation
Flexkeeping
1 year ago
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Flexkeeping
1 year ago
How Flexkeeping helped Grand Park Hotel improve the guest experience by automating operations and supercharging collaboration
Flexkeeping
2 years ago
The Remington Orange achieves housekeeping triumph with Flexkeeping
Flexkeeping
2 years ago
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
Flexkeeping
2 years ago
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
Flexkeeping
2 years ago
Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Flexkeeping
2 years ago
In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion
Flexkeeping
3 years ago
16 Key Features to Look for in a Hotel Housekeeping Software
Flexkeeping
3 years ago
Flexkeeping Announces Technology Integration with apaleo, an API-First Cloud Platform
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Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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