Rethinking Guest Experience
Bbot Smart Ordering
Mobile Ordering & Room ServicePowerful order and pay dining experiences; guests come first
Ranked 2 (out of 34) in Mobile Ordering & Room Service
Mobile Ordering & Room Service
Serve guests in the safest and fastest way possible: Digitally!
Ranked #2 out of 34 in Mobile Ordering & Room Service
Flexkeeping’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreAllow guests to order safely through guest facing integrations, so staff can deliver orders as fast as possible by digitally synchronizing your teams to never leave a guest waiting.
Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...
Senior Sales Manager from Luxury Hotels
All their products are very user friendly and easy to adapt. Specially for Housekeeping and Maintenance it gives speed and accuracy to the entire process. It is easy to implement, to give training to employees and it ...
General Manager from Airport/Conference Hotels
The most of benefits comes with functionalities. Improving the operation and communicatio. Lot of statistic data very usseful for day to day operstion.
Director of sales and marketing from City Center Hotels in
There are no special problems as they are constantly improving the product. We are still using 1way connectivity and it is still working ok for us. We are planning to upgrade to 2way connection and looking forward to an ...
Product Ownerr from Resorts
For the moment I think everything it’s ok, it’s pretty easy to talk with them and they understand our business.
Operation Manager from Luxury Hotels
Daily shift labor cost, with a possibility to have average with room occupancy , to help managers for forecast and budget
What does this product or service do well?
Flexkeeping provides a quick, to-the-point and seamless platform that helps make hotel operations work more efficiently, faster and it helps to minimize the response time. It helps optimize guest communication and feedback, and software in charge of staff communications eliminates the long response ...
by Karina Zaynagabdinova (Hoteza) on December 09, 2021
See more answers (2)What differentiates this product or service from the competition?
Flexkeeping's approach to projects and how they use the experience in hospitality when shaping their services and product. They are deteremined to provide the best solution that fits specific needs, and they offer different modules to cater to different needs of different client types. Flexkeeping a...
by Karina Zaynagabdinova (Hoteza) on December 09, 2021
See more answers (2)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
My recommendation for the potential clients is to communicate their needs openly with the Flexkeeping team. Flexkeeping team has knowledge and experience which will allow them to give the potential client the best solution recommendations within their platform. They are dedicated and will bring a pe...
by Karina Zaynagabdinova (Hoteza) on December 09, 2021
See more answers (2)Powerful order and pay dining experiences; guests come first
We Drive Mobile Commerce in Hospitality Globally
This vendor is 61% below the category average..
This vendor has fewer recent reviews than average compared to other top Mobile Ordering & Room Service providers. It is advised that you ask for recent references before proceeding.
December 16, 2021
Salesman from Bed & Breakfast & Inns in (Slovenia)
You dont need to call everybody working in the hotel to tell them what they need to do, or if something is allready done. Or if something has to be done. So it save time defintley
I wouldnt change anything acctually it made my work a lot easier. Maybe to change the colours to make it more comftorbale for the eyes
December 15, 2021
GM from City Center Hotels in (Slovenia)
It is an amazing company, with innovating tools that helps us run our business more smoothly. Working with Felxkeeping is start of the hotel digital transformation.
Amazing company. Nothing to say hear at the moment, tools that helps us run our business more smoothly
December 15, 2021
Front Office Manager from Bed & Breakfast & Inns in (Slovenia)
Flexkeeping has become a tool without we cannot live. The benefits in terms of internal communication are amazing. No more phone calls to same people over and over again, but one simple easy to use app w...
The tool already solved most of our problems, but the proposed improvements were always accepted really well by Flexkeeping team and thought time the solution got so powerful that we are not missing anyth...
December 15, 2021
Deputy Head of Business Support from Other in Rovinj (Croatia)
- faster collaboration between departments - all are informed about new situations (new task, new maintance task, new arrival,..) in time - most of tasks can be prepare in advance - there is no need o...
- new module for tracking different types of subject (what guest have as long term service) something like attributes, but that we can track the stock
December 15, 2021
Business Support Manager from Other in Rovinj (Croatia)
- compliance with market trends - fast communication within Operations - ability to monitor room cleaning status - constant introduction of new functionalities - possibility of various analyzes
I'll think about that...but nothing comes to mind at the moment. I'm really satisfied with the support, professionalism and speed of response to all our requests
December 15, 2021
Product Ownerr from Resorts in Cancún (Mexico)
Their provide a perfect integration with our systems (guests mobile app for example) everything we request is always done quickly
For the moment I think everything it’s ok, it’s pretty easy to talk with them and they understand our business.
Rethinking Guest Experience
The Hotel Upsell Playbook
How to Turn Guests into Lifelong Patrons
An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Deputy Head of Business Support from Other
- faster collaboration between departments - all are informed about new situations (new task, new maintance task, new arrival,..) in time - most of tasks can be prepare in advance - there is no need of spending 90% ...