Flexkeeping (Room Service)

Ranked 7 (out of 34) in Mobile Ordering & Room Service

Mobile Ordering & Room Service

Serve guests in the safest and fastest way possible: Digitally!

Ratings Snapshot

Certificate of Excellence
Read 18 reviews
98%
Recommend
HTR Score icon
HT SCORE
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #7 out of 34 in Mobile Ordering & Room Service

Ease of Use
4.9/5
ROI
4.7/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Flexkeeping’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
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Flexkeeping (Room Service) Overview

Flexkeeping (Room Service) Overview

Allow guests to order safely through guest facing integrations, so staff can deliver orders as fast as possible by digitally synchronizing your teams to never leave a guest waiting.

About Flexkeeping View website

Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employees

Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...

Other Products by Flexkeeping

1/2

Integrates with

  • Guest Messaging Software
  • Hospitality TV
  • In-Room Hotel Tablets
Browse integrations (13 verified)

What customers love about Flexkeeping (Room Service)

Like 98% recommend

Hotel Manager from Bed & Breakfast

It's simple to use and very helpful, less time is spent on repairing faults

Room Divisions Director from Resort

The facility to comunicate between the involved departments and the opportunity to improve the service for our guests

IT/Systems Administrator from Resort

Flexkeeping is a top solution application for managing housekeeping from different aspects. The application offered us the facilitation of the working processes and at the same time the improvement of communication a...

Hotel Manager from Casino

Since I have known the project from the very beginning, I was already surprised by its ease of use, real knowledge of work processes (SOP`s), fast implementation and excellent technical support, which is always ready to ...

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Expert Q&A and Partner Recommendations

Recommend empty

Flexkeeping hasn’t been recommended by any experts or partners yet

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Recommended by

Features

  • Web Based (Appless)
  • POS Integration
  • PMS Integration
  • Off-Property Vendor Management
  • QR Codes
  • Near Field Contact (NFC)
  • Apple Pay
  • Digital Menu
  • In-Venue Ordering
  • Credit Card Payments
  • Multi-Menu Ordering
  • Guest Re-Ordering
  • Cross Venue Payment Splitting
  • Contactless Ordering
  • Loyalty Program Integrations
  • White-label App
  • Payments Integrations
  • Google Pay
  • Delivery (3rd Party)
  • Delivery Logistics (In-house)
  • Curbside Pickup
  • Ordering Scheduling
  • Tipping
  • Upselling

Want to go behind the scenes and see how Flexkeeping (Room Service) works?

Clients & references

References & testimonials

Testimonial avatar
You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is...
Barbara Polak Tomsic Housekeeping Manager at the Grand Hotel Union
Testimonial avatar
Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to wo...
Stefanie Augustin Head of Housekeeping at the Holiday Inn Vienna - South, an IHG Hotel

Featured partners

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Awards & Certifications

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Flexkeeping doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Slovenia
  • Croatia
  • United Kingdom
  • Mexico
  • Australia

18 Verified Flexkeeping Reviews

Likelihood to Recommend
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August 26, 2021

Flexkeeping (Room Service) Review: Real time data, great user interface and user experience, responsive

IT Manager from Resort in Stari Grad (Croatia)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

From integration team, project team, support team - all of them are simply great and it is nice to see how they build and improve this great product. Regarding product, it is visible that it is made by p...

What do you dislike or think could be improved?

Each hotel work differently and procedures are different. There is still space to improve like autentification timeout, so Flexkeeping can have more flexibility and fullyfil wishes of each property - whic...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

August 25, 2021

Flexkeeping (Room Service) Review: Essential for Housekeeping & Maintenance

Director from Other in Vermont (Australia)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

Love the forward planning showing when staff are available/not available and rostering based on demand Ease of use for all staff from mobile phones, paperless, instant communications between teams Cost ...

What do you dislike or think could be improved?

Recurring staff availability for full time / scheduled employees. This would make it easier long term to know staff availability

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

August 25, 2021

Flexkeeping (Room Service) Review: In general a good application, easy to understand

Houskeeper from Other in (Slovenia)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Management dashboard that serves as an overview is really great for planning ahead and quick overview of the work for the next days.

What do you dislike or think could be improved?

Regarding the period of stay: it would be great if there would be info included regarding the number of the day of guests stay ( for example to know that it is his/her 3rd day of stay)

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

August 24, 2021

Flexkeeping (Room Service) Review: Great Problem Solving Solution

Asset Manager from Boutique in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

FlexKeeping is a great multi discipline, multi departmental tool aimed at solving key operational problems - communication and task tracking. I have personally implemented this system in 3 different chain...

What do you dislike or think could be improved?

Not that it's an issue, but there could always be more analytics and better forecasting tools. Where FlexKeeping is directly integrated with PMS, it would be great to have future workforce analytics based...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 24, 2021

Flexkeeping (Room Service) Review: Flexkeeping, the must have!

Rooms Division Manager from Boutique in (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

-The support is fantastic; -Nothing is too much trouble and they are constantly evolving with the industry; -User friendly; -Reporting is also very good.

What do you dislike or think could be improved?

There has been a lot of new functionalities developed over the past year and we are just getting to explore those now. For the moment, there is nothing I could think of to be improved.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

August 20, 2021

Flexkeeping (Room Service) Review: Save time - save money

Hotel Meneger from Resort in (Slovenia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

When it comes to decreasing operational costs in my hotel and cutting down on spending, the key is always better organization. The best way to decrease my hotel housekeeping operating budget is by install...

What do you dislike or think could be improved?

The future: less typing, use of voice instructions, data over the phone, so time savings and work efficiency will be even better

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Resources & reports

Profile empty

Flexkeeping doesn’t have any free e-books or reports available

Popular Flexkeeping (Room Service) Integrations

View all (13 Flexkeeping Integrations)