Hudini Room Service
4.6 (17 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hudini Room Service
Unranked in Mobile Ordering & Room Service
Indulge in Exquisite Delights: Hudini Inroom Dining - Elevating Guest Experience Beyond the Boundaries of the Hotel
94% recommended by 39 hotels
Waldorf Astoria, Jumeirah, Proper Hotels & 36 others
What is Hudini?
Founded in 2018 | Headquarters in Hoboken (United States) | 72 employees
Hudini Room Service is a property management system designed specifically for the hospitality industry. This intuitive platform uses the latest technology to streamline and enhance room service operations, ensuring a seamless experience for both guests and staff.
1. AI summary reviews:
Hudini Room Service uses AI to analyze guest feedback and reviews, providing actionable insights that help hotels improve their service and address specific guest concerns.
2. AI summary recommendations:
Leveraging AI, Hudini Room Service delivers personalized recommendations to guests based on their preferences and past behavior, boosting guest satisfaction and loyalty.
Hudini is a dynamic SAAS company specializing in elevating guest experiences within the hospitality industry. Our innovative solutions and technology-driven approach empower businesses to deliver exceptional service, optimize operations, and cultivate unparalleled customer satisfaction. Discover the transformative capabilities of Hudini and unlock new realms of success for your hospitality venture.
Capabilities
Booking and Reservation
Booking and Reservation
Apart from ordering room service, guests can also make and modify reservations at any of the hotel’s restaurants as well as book spa treatments.
Omnichannel accessibility
Omnichannel accessibility
The Hudini platform enables guests to place room service orders on the channel of their choice, whether it’s the native mobile app, progressive web app, IPTV or in-room tablet.
Dynamic menus
Dynamic menus
Hudini’s menu builder helps hotels create interactive, visually-rich digital menus that guests can easily browse and order from. The menus can be frequently updated and information such as special events and top reviews can also be included.
Upselling software
Upselling software
Data analytics software studies guests’ preferences and suggests F&B add-ons to complete in-room dining orders. These intuitive and personalized suggestions can boost ancillary revenue.
POS integration
POS integration
The platform is synced with hotel management systems to ensure that orders can be easily placed by guests and fulfilled by staff, improving overall efficiency and guest experience.
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Available Add-ons & Modules
Hudini Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Hudini Room Service is the #2 most trending product in the Mobile Ordering & Room Service category (out of 46) and the #91 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHudini’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hudini Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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References
Hudini doesn’t have any references available
Featured Customers
Popularity by Segment
Size
4 | X-Small (1-9 room)
1 | Small (10-24 room)
8 | Medium (25-74 room)
9 | Large (75-199 room)
21 | X-Large (200+ room)
Country
17 | United Arab Emirates
4 | Montenegro
4 | Morocco
2 | India
2 | Saudi Arabia
2 | United States of America
2 | Mexico
2 | Qatar
1 | Bahrain
1 | Italy
1 | Bahamas
1 | Philippines
1 | Singapore
Type
40 | Luxury Hotels
27 | Resorts
13 | Branded Hotels
8 | Bed & Breakfast & Inns
7 | Boutiques
6 | Airport/Conference Hotels
5 | City Center Hotels
5 | Limited Service & Budget Hotels
2 | Casinos
1 | Extended Stay & Serviced Apartments
1 | Hostels
1 | Motels
1 | RV Parks & Campgrounds
Region
21 | Middle East
5 | Europe
5 | Asia Pacific
4 | North America
4 | Africa
1 | Central America
Category
33 | Hotel Guest Apps
17 | Mobile Ordering & Room Service
16 | Hospitality TV
6 | Contactless Check-in
2 | Upselling Software
More Products by Hudini
Hotelier Rating
Looking for specific info?
10
Exceptional Hotel Application Development Service
Marketing Manager from 50-74 room Luxury Hotel in Budva (Montenegro)
Verified
2 months ago
The hotel guest app developed by this team is top-notch. It significantly improved our guest experience by streamlining the process for room service, making reservations, and accessing hotel information. The mobile ordering and room service feature using QR codes is particularly impressive, increasing our upsell opportunities and boosting o...
Montenegro
Montenegro
Marketing Manager
Medium Hotel
10
Great asset to the hotel operations and guest comfort!
Senior Business Project Manager from 500+ room Boutique in Cancun (Mexico)
Verified
3 months ago
This is definitely a great tool to provide comfort to our guests and the power of interact with the hotel services and staff in their hands. Guests are able to order anything they like from the room service, communicate their needs to our housekeeping staff, request for assistance or our concierge and more. You are able to publish all your...
Mexico
Mexico
Senior Business Project Manager
X-Large Hotel
8
Mobile application for our Guest
Projects from 500+ room Airport/Conference Hotel in Mesquite (United States of America)
Verified
4 months ago
- Very responsive team ready to jump on a call when we we need. - Presence and availability during deployment was good.
United States of America
United States of America
Projects
X-Large Hotel
9
Innovative and effective!
Food and Beverage Corporate Systems Manager from 200 to 499 room Boutique in Santa Monica (United States of America)
Verified
6 months ago
We use Hudini for our custom hotel app. It is heavily used by our guests for in room dining, service requests and online bills. Our staff loves the decrease in calls to front desk and guests know where to go to find out general information about the hotel and amenities. Our younger crowd loves the modern alternatives to having to call front...
United States of America
United States of America
Food and Beverage Corporate Systems Manager
X-Large Hotel
10
It is starting to look great
Director of IT from 100 to 199 room Boutique in Dubai (United Arab Emirates)
Verified
6 months ago
Knowledge of developers, close contact with account manager, transparent conversations, understanding of the requirements, proactiveness, nothing is impossible, always available
United Arab Emirates
United Arab Emirates
Director of IT
Large Hotel
9
Agile and Adaptive
SVP of IT from 1 to 4 room Branded Hotel in Nassau (Bahamas)
Verified
6 months ago
Exceptional responsiveness and follow through on requests and deep understanding of integrations and data residency. Understanding of multi-property requirements and User Experience.
Bahamas
Bahamas
SVP of IT
X-Small Hotel
9
One of the most versatile system to add to the guest room.
Asst. Director of IT from 200 to 499 room Luxury Hotel in Abu Dhabi (United Arab Emirates)
Verified
6 months ago
Very customer oriented, features tailored to meet current guest trends. The team is very supportive to attend any issues round the clock.
United Arab Emirates
United Arab Emirates
Asst. Director of IT
X-Large Hotel
10
Simple & Elegnt
Pre - Opening Specialist from 200 to 499 room Luxury Hotel in Dubai (United Arab Emirates)
Verified
6 months ago
The product is very simple and very easy to configure. The user interface is great and over all its a great experience for the guests.
United Arab Emirates
United Arab Emirates
Pre - Opening Specialist
X-Large Hotel
10
Amazing Hotel In room Technology.
IT Support from Branded Hotel in Dubai (United Arab Emirates)
Verified
6 months ago
The flexibility of the system and fluidness of the interface, Prompt and right to the point customer support, Stable system.
United Arab Emirates
United Arab Emirates
IT Support
9
Versatile solution to enhance our guests experience
N/A from 1 to 4 room Bed & Breakfast & Inn in Bavaro (Caribbean)
Verified
6 months ago
The level of integrations that they can provide also easy to adopt. Variety of solutions and the support is great as result oriented.
Caribbean
Caribbean
N/A
X-Small Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
In our Project. This product provides what is the required design by our customer. In my experience as a partner of the Hudini team that is handled by Ms. Angeline Capiral, they are so approachable and providing their service on time.
Showing all answers to: "What does this product or service do well?"
In our Project. This product provides what is the required design by our customer. In my experience as a partner of the Hudini team that is handled by Ms. Angeline Capiral, they are so approachable and providing their service on time.
Question:
What differentiates this product or service from the competition?
Answer:
Hudini team is a great partner that I can recommend to other companies. They are so professional and take all additional requests from the customer to provide a customer satisfaction service. They show how great team the Hudini is.
Showing all answers to: "What differentiates this product or service from the competition?"
Hudini team is a great partner that I can recommend to other companies. They are so professional and take all additional requests from the customer to provide a customer satisfaction service. They show how great team the Hudini is.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Continue the environment of the business as professionals. And, the continue to be humble and approachable all of the time. I never felt that Avaya and Hudini is different company as our project goes by. GREAT JOB Ms. Angeline.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Continue the environment of the business as professionals. And, the continue to be humble and approachable all of the time. I never felt that Avaya and Hudini is different company as our project goes by. GREAT JOB Ms. Angeline.
Are you a consultant or vendor that recommends Hudini?
Leave a recommendation
Posts
Hudini
15 hours ago
Hudini Adds A Digital Interface To The Old-World Luxury Of Royal Mansour Marrakech
Hudini
1 month ago
Hudini and Dukley Hotel & Resort Join Forces for Enhanced Guest Engagement and Revenue
Hudini
8 months ago
Hudini Provides SH Hotels & Resorts with New Brand App to Elevate the Hotel Guest Journey
Hudini
1 year ago
Atlantis Dubai boosts guest engagement and revenue with Hudini
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Support
Unverified
Hudini has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
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