OnceThere

Ranked 3rd (out of 12) in Destination Content/Trip Planning

Destination Content/Trip Planning

OnceThere aggregates and distributes bookable leisure activities online.

Ratings Snapshot

Certificate of Excellence
Read 2 reviews
90%
Recommend
HTR Score icon
HT SCORE
8 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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OnceThere has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #3 out of 12 in Destination Content/Trip Planning

Ease of Use
4.3/5
ROI
5.0/5
Implementation
4.0/5
Customer support
5.0/5
Verified Customer Support

OnceThere’s customer support processes haven’t yet been verified by Hotel Tech Report.

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OnceThere Overview

Top Alternative: FareHarbor

OnceThere Overview

Founded in 2015 and based in Austin, Texas, OnceThere is a platform that makes it easy for suppliers of tours & activities to distribute their services to everyone online or on a mobile phone through a single connection. For travel websites, hotels, resorts, and convention & visitor’s bureaus, OnceThere connects their customers to extraordinary experiences nearby. OnceThere has real-time availab...

About OnceThere

Founded in 2015 | Headquarters in Austin, TX | 11 employees

Integrates with

OnceThere doesn’t have any verified integrations. Check back later for new OnceThere integrations.

Pros & Cons

Like 90% recommend

Recreation Director from Resort in Mountain View (United States)

We are able to easily connect to off-premise operators in our area who provide services that our guests are interested in. The Once There platform has streamlined our concierge service and ability to see the real time av...

Visitor Center Assistant Director from Other in (Brazil)

Let us grow and expand the tour offerings and attractions at our business, we are glad to have them as one of our partners!

Recreation Director from Resort in Mountain View (United States)

Because the platform does not directly tie into our Property Management System the ability to charge items to a guest room is bit cumbersome, and you have to be careful with reconciling, returns, and partial refunds. Usi...

Visitor Center Assistant Director from Other in (Brazil)

They do not take cash, and we are not able to check people in on our end, so we have to go to the specific websites to do so. We'd like the ability to take cash and check customers in by the manifest. It would also be ni...

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Expert Q&A and Partner Recommendations

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OnceThere hasn’t been recommended by any experts or partners yet

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FIND THE PERFECT FIT

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Features

  • Destination Content & City guides
  • Content Rights Management
  • User Generated Content (guest contributed)
  • Customizable Recommendations
  • Trip Planning & Itinerary Functionality
  • Content Analytics

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • North America
VERIFIED MARKETS
  • United States
  • Brazil

2 Verified OnceThere Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 80% below the category average.

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Destination Content/Trip Planning providers. It is advised that you ask for recent references before proceeding.

Dec 18, 2017

OnceThere Review: Saves time, makes booking local activities easy!

Recreation Director from Resort in Mountain View (United States)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We are able to easily connect to off-premise operators in our area who provide services that our guests are interested in. The Once There platform has streamlined our concierge service and ability to see ...

What do you dislike or think could be improved?

Because the platform does not directly tie into our Property Management System the ability to charge items to a guest room is bit cumbersome, and you have to be careful with reconciling, returns, and part...

Customer support
5
Ease of use
4
Value for money
n/a
Implementation
3

Dec 13, 2017

OnceThere Review: Our destination marketing organization has been working with OnceThere for one and a half years and they've he...

Visitor Center Assistant Director from Other in (Brazil)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Let us grow and expand the tour offerings and attractions at our business, we are glad to have them as one of our partners!

What do you dislike or think could be improved?

They do not take cash, and we are not able to check people in on our end, so we have to go to the specific websites to do so. We'd like the ability to take cash and check customers in by the manifest. It ...

Customer support
5
Ease of use
4.5
Value for money
5
Implementation
5

Pricing

Profile empty

OnceThere hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular OnceThere integrations

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