Hotel Treats Marketplace

Ranked 1st (out of 24) in Digital Amenities

Digital Amenities

Marketplace for Luxury Hotel Experiences & Gift Vouchers

Ratings Snapshot

Certificate of Excellence
Read 10 reviews
95%
Recommend
HTR Score icon
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotel Treats Marketplace has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 24 in Digital Amenities

Ease of Use
4.8/5
ROI
4.4/5
Implementation
4.6/5
Customer support
4.8/5
Verified Customer Support

Hotel Treats’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for

Hotel Treats Marketplace Overview

Top Alternative: INTELITY (Voice)

Hotel Treats Marketplace Overview

Sunday brunch, spa treatments, afternoon tea, tasting menus, pool day passes, romantic getaways… your guests love the unique experiences you create. But aren’t you forgetting someone? There are millions of local residents living on your doorstep who would love to enjoy them too! https://www.hoteltreats.com is the only marketplace dedicated exclusively to luxury hotel experiences. Our client...

About Hotel Treats

Founded in 2017 | Headquarters in London United Kingdom | 4 employees

Sunday Brunch, Afternoon Tea, Pool Day Pass... Hotel Treats is how luxury hotels sell gift vouchers and experiences online. Our clients include St. Regis, Fairm...

Integrates with

Hotel Treats doesn’t have any verified integrations. Check back later for new Hotel Treats integrations.

Pros & Cons

Like 95% recommend

F&B Director from Resort

• User friendly layout • Speed of reaction by Hotel Treats team • Possibility to adjust available stock in real time • Using the voucher page as landing page for special offer in social media • Great cooper...

Reservations manager from Boutique

The team is very professional and quick responding to any of our company's or guests needs. The platform is amazing and very efficient to sell hotel, restaurant or spa packages.

Director of Marketing from Branded in

- Reaching more customers, different target markets, and giving the option to our clients and fans to buy gifts - Extra earnings for the company , new channels of communications

Marketing Manager from Resort

It would be great to have the feature on our own website and not go to hoteltreats.com as this brings our traffic down.

Sales Manager from Other

I have nothing to add as far as they can improve we have always been very happy to work together

Ecommerce Director from Resort in

- Adding more experiences beyond gastronomy and spas. - More destinations to find experiences. - Better / more costumizable gift-Lette templates

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Expert Q&A and Partner Recommendations

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Hotel Treats hasn’t been recommended by any experts or partners yet

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GETTING STARTED

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Features

  • Voice recognition
  • Messaging Capabilities
  • Task Automation Capabilities
  • Unique guest amenity

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Spain

10 Verified Hotel Treats Reviews

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Digital Amenities providers. It is advised that you ask for recent references before proceeding.

Mar 10, 2021

Hotel Treats Marketplace Review: Great collaboration, support from the team and earnings for our 3 hotels

Director of Marketing from Branded in Son Vida (Spain)

Recommend 9/10
Full blue star
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Full blue star

What do you like most?

- Reaching more customers, different target markets, and giving the option to our clients and fans to buy gifts - Extra earnings for the company , new channels of communications

What do you dislike or think could be improved?

- Give clients the opportunity to create/delete vouchers from the backend platform and more flexibility to make updates directly on the system. Approval process, so the support team can review approve the...

Customer support
5
Ease of use
4
Value for money
4
Implementation
4

Mar 09, 2021

Hotel Treats Marketplace Review: Great Professionals

Director from Boutique in Alaró (Spain)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

S, Olivaret has been working with Hoteltreats for 2 years and we are very happy with the quality and service they have always given us .They solve your doubts and incidents immediately. They are up to dat...

What do you dislike or think could be improved?

They are always on the cutting edge of technology, I don't know what they could do better right now. I do not have any suggestions

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Mar 08, 2021

Hotel Treats Marketplace Review: Good product/expereience offering. Easy to use.

Ecommerce Director from Resort in Chiclana de la Frontera (Spain)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

- Easy to find and select options - Enough price range - Very good hotels to use as gift - Different payment options

What do you dislike or think could be improved?

- Adding more experiences beyond gastronomy and spas. - More destinations to find experiences. - Better / more costumizable gift-Lette templates

Customer support
5
Ease of use
5
Value for money
4.5
Implementation
4.5

Jan 21, 2021

Hotel Treats Marketplace Review: Great personalized service

Marketing Manager from Resort in Benahavís (Spain)

Recommend 9/10
Full blue star
Full blue star
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Full blue star

What do you like most?

We really like our voucher shop and market place it is a great tool to be selling experiences in a very easy way. The attention we get from the team is great they are always quick to reply and help us whe...

What do you dislike or think could be improved?

It would be great to have the feature on our own website and not go to hoteltreats.com as this brings our traffic down.

Customer support
5
Ease of use
5
Value for money
4
Implementation
n/a

Jan 20, 2021

Hotel Treats Marketplace Review: Useful and productive.

Revenue Manager from Resort in Caldes de Malavella (Spain)

Recommend 9/10
Full blue star
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What do you like most?

Easy to work in the back up, their layout convey all we need. Convey we are a Luxury Resort where you can have different experience, that it was we wanted.

What do you dislike or think could be improved?

It had been better to have more power to put package in and take it out of by yourself.

Customer support
4
Ease of use
5
Value for money
5
Implementation
5

Jan 20, 2021

Hotel Treats Marketplace Review: It's time to start living the life we've imagined with HotelTreats

DOSM from Resort in Mallorca (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

User Friendly, platform easy to navigate Great deals with the best hotels Great customer Service, very efficient and professional Flexibility at challenging times

What do you dislike or think could be improved?

Social Media ads and stories tone of voice, lenguaje should be consistent with the Luxury brands, on line communication should improve.

Customer support
4.5
Ease of use
4.5
Value for money
4.5
Implementation
3.5

Pricing

Freemium (hotel can trial for free)
Commission or Revenue Share

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Popular Hotel Treats Marketplace integrations

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