AeroGuest

Ranked 10th (out of 47) in Self Service & Contactless Checkin

Self Service & Contactless Checkin

Give your guests a next level digital hotel experience with the mobile hospitality solution by AeroG...

Ratings Snapshot

Certificate of Excellence
Read 3 reviews
100%
Recommend
HTR Score icon
HT SCORE
58 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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AeroGuest has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #10 out of 47 in Self Service & Contactless Checkin

Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer support
4.7/5
Verified Customer Support

AeroGuest’s customer support processes haven’t yet been verified by Hotel Tech Report.

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AeroGuest Overview

Top Alternative: EasyWay Online Checkin

AeroGuest Overview

AeroGuest is a full service, mobile platform for digital guest experience before, during, and after the hotel stay. Now your guests can choose a room and check-in and out and even pay – right on their mobile phones. At the guests’ convenience, they can also use their phone as a digital key. Our mission is to help hoteliers become more personal and relevant - reconnect with your guests and of...

About AeroGuest

Founded in 2016 | Headquarters in | 29 employees
1/1

Integrates with

  • Property Management Systems
  • Channel Managers
  • Mobile Key & Keyless Entry
Browse integrations (12 verified)

Pros & Cons

Like 100% recommend

Hotel Manager from Resort

- gives our guests the option of choosing a contact free hotel experience - no lines at check-in/check-out with the digital room key option - communication platform for personal communication, offers etc. - choose roo...

COO from Boutique

Seamless touch free check in process even before arriving at the hotel and with the opportunity to choose your own room. Skip all ques and get to the room directly. The application includes several features to personaliz...

Hotel Manager from Other

Aeroguest makes hotel stay complete. Working together, the setup was made easily. We saw an impressive conversion of guests using Aeroguest very fast. The timing of cooperation could not have been better now that COVID...

Hotel Manager from Other

I know that Aeroguest is working hard to be integrated with as many PMS’s as possible. Next thing for Aeroguest could be to work as the hotel’s POS system – minibar, lobby sale etc.

COO from Boutique

I think that improved chat functionality outside the back-end solution for easier handling of requests from a hotel operator perspective.

Hotel Manager from Resort

- more integrations with other suppliers in the hospitality industry; taxi, gift vouchers etc. - improved in-room folder with information: opening hours, room service etc.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The partnership between SALTO smart access technology and AeroGuest improves the guest and hospitality management experience by delivering a variety of complete digital mobile platforms to any type of hotel property by integrating a seamless digital guest experience through next-level mobile hospita...

by Borja Ganzarain (SALTO Systems) on January 26, 2021

Question:

What differentiates this product or service from the competition?

Answer:

The SALTO-AeroGuest integration allows the AeroGuest platform to control and manage any SALTO electronic lock on the hotel property - guest rooms, back-of-house, main entrances, perimetral access doors and specially areas like gyms, spas, parking garages, and more. The partnership also delivers ti...

by Borja Ganzarain (SALTO Systems) on January 26, 2021

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

SALTO has long delivered a variety of access control solutions for hospitality that pack a powerful technological punch - such as integrating with companies like AeroGuest to maximize the digital experience with a future-proof next-generation door lock smart solutions that adds a touch of sophistica...

by Borja Ganzarain (SALTO Systems) on January 26, 2021

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AeroGuest Alternatives

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FIND THE PERFECT FIT

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GETTING STARTED

Download the 2021 Self Service & Contactless Checkin buyer’s guide

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Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Denmark

3 Verified AeroGuest Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 95% below the category average.

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Self Service & Contactless Checkin providers. It is advised that you ask for recent references before proceeding.

Feb 02, 2021

AeroGuest Review: Increased guest experience

Hotel Manager from Resort in Skodsborg (Denmark)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- gives our guests the option of choosing a contact free hotel experience - no lines at check-in/check-out with the digital room key option - communication platform for personal communication, offers et...

What do you dislike or think could be improved?

- more integrations with other suppliers in the hospitality industry; taxi, gift vouchers etc. - improved in-room folder with information: opening hours, room service etc.

Customer support
4
Ease of use
4
Value for money
4
Implementation
4

Feb 01, 2021

AeroGuest Review: Aeroguest makes hotel stay complete

Hotel Manager from Other in København (Denmark)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Aeroguest makes hotel stay complete. Working together, the setup was made easily. We saw an impressive conversion of guests using Aeroguest very fast. The timing of cooperation could not have been bette...

What do you dislike or think could be improved?

I know that Aeroguest is working hard to be integrated with as many PMS’s as possible. Next thing for Aeroguest could be to work as the hotel’s POS system – minibar, lobby sale etc.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Jan 21, 2021

AeroGuest Review: 1st Class mobile Hospitality

COO from Boutique in København (Denmark)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Seamless touch free check in process even before arriving at the hotel and with the opportunity to choose your own room. Skip all ques and get to the room directly. The application includes several featur...

What do you dislike or think could be improved?

I think that improved chat functionality outside the back-end solution for easier handling of requests from a hotel operator perspective.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
Less than $3/room/month

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Popular AeroGuest integrations

View all (12 AeroGuest integrations)