Better.Guest Check-In Terminal (by Betterspace)

Ranked 10 (out of 56) in Contactless Check-in

Contactless Check-in

Fast and smooth check-in without queues

Ratings Snapshot

Certificate of Excellence
Read 3 reviews
97%
Recommend
HTR Score icon
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #10 out of 56 in Contactless Check-in

Ease of Use
4.7/5
ROI
4.2/5
Implementation
4.0/5
Customer Support
4.7/5
Verified Customer Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutiques 1 verified reviews
    90%
  • Vacation Rentals & Villas 1 verified reviews
    100%

Better.Guest Check-In Terminal (by Betterspace) Overview

Better.Guest Check-In Terminal (by Betterspace) Overview

Check in comfortably, even if the reception is not manned or long queues have formed. With better.guest for the check-in terminal, you can also give your guests information directly on the way. In addition, the intuitive check-in process offers targeted up- and cross-selling options without being intrusive.

About Betterspace GmbH View website

Founded in 2014 | Headquarters in Ilm-Kreis Germany | 60 employees

With the 360° Hotel Cloud Betterspace offers smart, intelligent and most of all digital solutions, that revolutionize the everyday work of hoteliers and deligh...

Other Products by Betterspace GmbH

1/3

Integrates with

  • Property Management Systems
  • Mobile Key & Keyless Entry
  • In-Room Hotel Tablets
Browse integrations (10 verified)

What customers love about Better.Guest Check-In Terminal (by Betterspace)

Like 97% recommend

Manager

Our IQ board is located directly at the reception, so that waiting guests always have the opportunity to bridge a short waiting time. Original: Unser IQ Board befindet sich direkt an der Rezeption, sodass wartende Gäst...

Geschäftsführerin

We have had the app a little longer and so offer customers all the information they need to collect them themselves. For us it is an entry on the PC with a great design and the customer can decide for himself whether the...

CEO

-We like the fact that you can send push messages to guests. - A quick change in the backend is possible at any time - Hotel shop -Digital registration form -Share magazine -Personal guest greeting

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Very easy integration and excellent service. Reliable partner with good communication. We love to work with Betterspace for many years. Many mutual customers have been satisfied with our product bundle.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

Question:

What differentiates this product or service from the competition?

Answer:

Innovative product with many possibilities for the hotel. The customer and the partners are the focus of Betterspace and the company offers an all-round package for everyone. We, as a long-term partner, can say that we have implemented every project so far in a fast and customer-friendly way.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you are a hotel looking for an all-round solution for the challenges of digitalization, Betterspace is the right address. The product can be expanded at any time and you always have the option to test and book new modules and products.

by Jan van Ahrens (sharemagazines GmbH) on December 10, 2021

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Features

Other

8/21 features

Want to go behind the scenes and see how Better.Guest Check-In Terminal (by Betterspace) works?

Clients & references

References & testimonials

Testimonial avatar
From installation to training and support, everything always ran smoothly. Friendly, competent and reliable partners are very important for us.
Gisbert Kern General Manager at the AMERON Frankfurt Neckarvillen Boutique

Featured partners

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Case studies

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Awards & Certifications

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Active Markets

MARKETS SERVED
  • North America
  • South America
  • Central America
  • Antarctica
  • Oceania
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Germany
  • Austria

3 Verified Betterspace GmbH Reviews

Likelihood to Recommend
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December 10, 2021

Better.Guest Check-In Terminal (by Betterspace) Review: Digitization of the guest rooms

CEO from Vacation Rentals & Villas in Waldeck (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

-We like the fact that you can send push messages to guests. - A quick change in the backend is possible at any time - Hotel shop -Digital registration form -Share magazine -Personal guest greeting

What do you dislike or think could be improved?

The remote control tool on the tablet unfortunately only works at a distance of 1m. Otherwise the tablets and the software work perfectly.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2021

Better.Guest Check-In Terminal (by Betterspace) Review: good serviceline and simple design

Geschäftsführerin from Other in Schröcken (Austria)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have had the app a little longer and so offer customers all the information they need to collect them themselves. For us it is an entry on the PC with a great design and the customer can decide for him...

What do you dislike or think could be improved?

The input is a bit too structured and therefore not easy to look through. Could certainly be made simpler to make work easier.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
3

November 25, 2020

Better.Guest Check-In Terminal (by Betterspace) Review: Perfect for guest information Original: Perfekt zur Gästeinformationen

Manager from Boutiques in Meuselbach-Schwarzmühle (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Our IQ board is located directly at the reception, so that waiting guests always have the opportunity to bridge a short waiting time. Original: Unser IQ Board befindet sich direkt an der Rezeption, sodas...

What do you dislike or think could be improved?

The processor speed and the screen resolution could possibly be improved so that guests can enjoy an even better result. Original: Die Geschwindigkeit des Prozessors und die Bildschirmauflösung könnten...

Customer Support
4
Ease of Use
4
Value for money
3.5
Implementation
4

Pricing

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Recent News & Content

Recent articles

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Recent press releases

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Resources & reports

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