Duve - Online Check-in

Ranked 4th (out of 47) in Self Service & Contactless Checkin

Self Service & Contactless Checkin

Start offering online check-in to your guests in 2 hours! Contactless is the new standard.

Ratings Snapshot

Certificate of Excellence
Read 38 reviews
96%
Recommend
HTR Score icon
HT SCORE
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Duve - Online Check-in has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #4 out of 47 in Self Service & Contactless Checkin

Ease of Use
4.7/5
ROI
4.9/5
Implementation
4.8/5
Customer support
4.7/5
Verified Customer Support

Duve’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Duve - Online Check-in Overview

Top Alternative: EasyWay Online Checkin

Duve - Online Check-in Overview

Collect all the important details you need from guests before arrival, automatically. The pre-check-in wizard is fully customizable allowing you to take the workload off your reception desk and eliminate the queues by automating everything and offering guests relevant upsells in the process. The Duve online check-in is part of the entire Duve digital guest experience holistic platform, including ...

About Duve

Founded in 2016 | Headquarters in Tel Aviv-Yafo Israel | 17 employees

Wishbox is an innovative guest experience platform for end to end guest communication, online check-in, upsells, guest app, review optimization, and much more. ...

Integrates with

  • Channel Managers
  • Hotel Management Software
  • Property Management Systems
Browse integrations (19 verified)

Pros & Cons

Like 96% recommend

IT Manager from Serviced Apartment

Wishbox makes you gain precious time thanks to its automated applications Guest experience and communication are perfect On top of that, it increases your revenues thanks to its upsells feature

General Manager from Boutique

The online check-in they ofer is probably the most well-rounded solution we have tried, the 2 integration with our pms including the data of upsells and room upgrad being pushed back automatically is amazing. We are imp...

Manager from Boutique

Great product for anyone running a number of properties or hotels and wish to scale, this product lets you automate on a whole new level and well as upsell products, highly recommend.

Sales manager from Vacation Rental

for the moment the application is suitable for its full use. I have nothing to add immediately. Good luck Rudy

CEO from Vacation Rental

I am using this platform for five months now, and I didn't find something that needs to be improved yet.

Owner from Bed & Breakfast

Wishbox could create a mobile app for hotel owners to easily access information. Their are some features that are missing: like 50% deposits for upsells. Be able to connect upsells with external calendars for easy syn...

Read reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Exceptional software to automate your business whilst increasing revenue. This platform not only paid for itself but has paid for all of our software costs with the additional revenue we are making. (Not to mention the indirect gains from all the time we are saving.) We are so impressed with how qu...

by Lachlan Mcpherson (Felix Technology) on December 10, 2020

See more answers (4)
Question:

What differentiates this product or service from the competition?

Answer:

This platform not only paid for itself but has paid for all of our software costs with the additional revenue we are making. (Not to mention the indirect gains from all the time we are saving.) We are so impressed with how quickly Wishbox is developing, the product is getting better every day with i...

by Lachlan Mcpherson (Felix Technology) on December 10, 2020

See more answers (4)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

For the cost and what it has brought our business, we are incredibly impressed. I feel comfortable that Wishbox is already working on the next best things to add to their product. This platform not only paid for itself but has paid for all of our software costs with the additional revenue we are ma...

by Lachlan Mcpherson (Felix Technology) on December 10, 2020

See more answers (4)
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GETTING STARTED

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Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel
  • United Kingdom
  • France
  • United States
  • Spain
  • Dominican Republic
  • Germany
  • Portugal
  • South Korea

38 Verified Duve Reviews

Likelihood to Recommend
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This vendor is 32% below the category average.

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Self Service & Contactless Checkin providers. It is advised that you ask for recent references before proceeding.

Jun 16, 2021

Duve - Online Check-in Review: Works great for our vacation rental

Owner from Vacation Rental in Marshall (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We initially purchased Duve for its 'upselling' capacity, and because it was already thoroughly integrated with MyVR (the booking integration platform we use). However, we quickly discovered that Duve's o...

What do you dislike or think could be improved?

The backend / setup isn't entirely intuitive, took time to figure out, and might be helpful if it were a little more user friendly and streamlined. Small things, like making it easier to locate the setup...

Customer support
4
Ease of use
3.5
Value for money
5
Implementation
3

Jan 24, 2021

Duve - Online Check-in Review: Just more than a Guest Experience and Communication provider

Property Manager from Vacation Rental in Wien (Austria)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We were looking for an online Guest Experience and Communication platform since many years. The best choice in the pandemic year of 2020 we made was to implement Wishbox in our business. It now supports u...

What do you dislike or think could be improved?

We have a short list of items that we like to see improved to support our specific business needs better. These mainly include some extra customization possibilities in the „tasks and calendar view" and...

Customer support
4.5
Ease of use
4.5
Value for money
5
Implementation
5

Jan 10, 2021

Duve - Online Check-in Review: Brilliant guest communication software

General Manager from Vacation Rental in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

After exploring several platforms in the past. I came across WISHBOX that offered a range of High Tec services for guest communication before check inn - during and after checkout. The software is eas...

What do you dislike or think could be improved?

overall there the platform convenient and user friendly. I would improve the Hebrew automated translations although I assume the alternatives are limited.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Dec 20, 2020

Duve - Online Check-in Review: Wishbox helps us to handle guests and bookings in our apartments

Junior Analyst from Serviced Apartment in Warszawa (Poland)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Wishbox allows us to handle check in, check out and communication with the guest. We can assign tasks to our employee there, such as cleaning and we can create our own guest portal, where guest has all th...

What do you dislike or think could be improved?

Communication between company and Wishbox should be better and more responsive. There is sometimes problem with schedulings meetings as they are often postponed many times.

Customer support
4.5
Ease of use
5
Value for money
4.5
Implementation
5

Dec 11, 2020

Duve - Online Check-in Review: A great way to interact with guests

Owner from Bed & Breakfast in Villa de Juárez (Mexico)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

It help us do the check in and collect information for guests. It is a great tool to show guests what they can do at our hotel. It helps us create a wonderful guest guide with our different activities a...

What do you dislike or think could be improved?

Wishbox could create a mobile app for hotel owners to easily access information. Their are some features that are missing: like 50% deposits for upsells. Be able to connect upsells with external calend...

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Dec 11, 2020

Duve - Online Check-in Review: Amazing application

Sales manager from Vacation Rental in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

it is a quick to use easy and complete application, everything is done quickly with the client, it saved me a lot of time on my schedule, we can create an exchange with the client and I recommend wishbox ...

What do you dislike or think could be improved?

for the moment the application is suitable for its full use. I have nothing to add immediately. Good luck Rudy

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
$3/room/month - $6/room/month

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Popular Duve - Online Check-in integrations

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