EasyWay Online Checkin

Ranked 1st (out of 47) in Self Service & Contactless Checkin

Self Service & Contactless Checkin

Deliver a safe guest experience with EasyWay's customizable check-in/out with secure payment via all...

Ratings Snapshot

Certificate of Excellence
Read 62 reviews
98%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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EasyWay Online Checkin has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 47 in Self Service & Contactless Checkin

Ease of Use
5.0/5
ROI
4.9/5
Implementation
4.9/5
Customer support
5.0/5
Verified Customer Support

EasyWay has opened its internal systems to

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Most popular for
  • Branded 23 verified reviews
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  • City Center 11 verified reviews
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  • Boutique 11 verified reviews
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  • Extended Stay 5 verified reviews
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  • Vacation Rental 3 verified reviews
    100%
  • Hostel 1 verified reviews
    100%
  • Bed & Breakfast 1 verified reviews
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EasyWay Online Checkin Overview

EasyWay Online Checkin Overview

Deliver a safe guest experience through our customizable check-in/out solution with secure payment via all major messaging apps (WhatsApp, WeChat, iMessage, and more). EasyWay’s advanced solution allows you to personalize your service for each guest, leading to the best conversion rates in the market.

About EasyWay View website

Founded in 2017 | Headquarters in Tel Aviv Israel | 16 employees

EasyWay is an end-to-end contactless guest journey platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, your guests enjo...

Other Products by EasyWay

1/3

Integrates with

  • Booking Engine
  • Channel Managers
  • Property Management Systems
Browse integrations (47 verified)

What customers love about EasyWay Online Checkin

Like 98% recommend

GM & Owner from Bed & Breakfast

Easyway is a great platform for communicating with your guests. Pricing is great! It allows us to be available even when we are not occupying any reception desk, by using our smartphone to chat with them. We can also c...

We love how easy it is to communicate with guests, the design that is simple and functional. It is saving us time as well since guests use the chat instead of calling the hotel.

Operations from Boutique

"We have been using the EasyWay platform for about a year, their customer service is reliable and helps immediately with any kind of question. An example for others! Along with that their system is very intuitive and e...

Hotel GM from Boutique

"Nowadays EasyWay helps our hotel making contactless check-in and much more. The guests fill a check-in form without even seeing our receptionists. A link is sent to their WhatsApp! Also, the guests don’t need anymore...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The product does guest communication of all kinds, in every form it can take. It is flexible and it allows hotels to craft their guest journey by their specific needs - ranging from contactless communication, online check-in, and upselling options and more.

by Michail Tzouvelekis (Fornova) on December 15, 2020

See more answers (14)
Question:

What differentiates this product or service from the competition?

Answer:

The team behind this company is unique - their approach is to think about the guests first, since they know it will reflect in the hotels’ bottom line (which I think is a very smart move). They are data-driven and you can really feel it. Product-wise, their interface is much more user friendly.

by Michail Tzouvelekis (Fornova) on December 15, 2020

See more answers (14)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Integration wise, when you consider whether you should go for the 1way integration or the 2way integration - go for the 2way option. It might be more expensive but the high level of automation is worth it.

by Michail Tzouvelekis (Fornova) on December 15, 2020

See more answers (14)
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+ 12 recommend
Recommended by Show More (10)

Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk

Clients & references

References & testimonials

Testimonial avatar
Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction
Narine Davtyan General Manager at the Nova Hotel Yerevan
Testimonial avatar
It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform
Yosef Cohen Guest Relations Manager at the

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel
  • United States
  • Netherlands
  • Greece
  • United Kingdom
  • Italy
  • Germany

62 Verified EasyWay Reviews

Likelihood to Recommend
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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Self Service & Contactless Checkin providers. It is advised that you ask for recent references before proceeding.

Dec 15, 2020

EasyWay Online Checkin Review: ease of use, customer support, integration

IT from Vacation Rental in Los Angeles (United States)

Recommend 10/10
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What do you like most?

Ease of use - we trained the entire staff within an hour. Customer support - they really care about your success, I've seen very few companies with that level of support. Integrations - they are integrate...

What do you dislike or think could be improved?

I haven't experienced any problems so far. The product seems to work just fine with our PMS and all of the other services

Customer support
5
Ease of Use
5
Value for money
n/a
Implementation
5

Dec 15, 2020

EasyWay Online Checkin Review: end-to-end

Revenue Specialist from Vacation Rental in Los Angeles (United States)

Recommend 10/10
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What do you like most?

It saved us the hassle (and money) of using 3 different systems to ensure the level of service we are aiming for. We're very pleased with it, and I highly recommend this product!

What do you dislike or think could be improved?

I'm glad to say I have not found any problem with the software yet. I'm very pleased and the guys at Easyway are supportive.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 15, 2020

EasyWay Online Checkin Review: Results driven + there with you

GM from City Center in Berlin (Germany)

Recommend 10/10
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What do you like most?

Fantastic company! the success team is the best out there, super responsive with fast improvements of any question we have - they dive into the ins-and-outs of the experience you want to create and monito...

What do you dislike or think could be improved?

I don't think anything needs to change, it works perfectly. The improvements I have requested were implemented very quickly by their team.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 14, 2020

EasyWay Online Checkin Review: Easy set up

Front Desk Manager from Vacation Rental in Los Angeles (United States)

Recommend 10/10
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What do you like most?

Everything is web-based, so configuration is incredibly simple, and the entire team was able to get up to speed very quickly.

What do you dislike or think could be improved?

The one thing that I can think of is to integrate with our back-office system to increase the automation level, but I know that they are working on it.

Customer support
5
Ease of Use
5
Value for money
n/a
Implementation
5

Dec 13, 2020

EasyWay Online Checkin Review: all-in-one, replaced 3 systems

Front Desk Manager from City Center in Berlin (Germany)

Recommend 10/10
Full blue star
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What do you like most?

After the COVID-19 outbreak, we understood it's time to rethink the guest journey we provide... we checked many solutions until we found Easyway. Easyway product covers everything you need: it made the en...

What do you dislike or think could be improved?

It's too early for me to point something out. The system works well for us and we are very pleased with the product.

Customer support
5
Ease of Use
5
Value for money
n/a
Implementation
5

Dec 13, 2020

EasyWay Online Checkin Review: A perfect example what customer success should look like

General Manager from City Center in Berlin (Germany)

Recommend 10/10
Full blue star
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What do you like most?

Easyway really cares about you as a customer. They have an internal chat in the system to provide you with the best help possible. Any question is answered really fast, and the answers are not one-liners....

What do you dislike or think could be improved?

It is hard to say anything, I have no complaints about this service, the customer service is very responsive via phone, email, and even whatsapp

Customer support
5
Ease of Use
5
Value for money
5
Implementation
4.5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Recent press releases

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Resources & reports

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Popular EasyWay Online Checkin Integrations

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