EasyWay Online Checkin

Ranked 1 (out of 49) in Contactless Check-in

Contactless Check-in

Deliver a safe guest experience with EasyWay's customizable check-in/out with secure payment via all...

Ratings Snapshot

Certificate of Excellence
Read 59 reviews
99%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 49 in Contactless Check-in

Ease of Use
4.9/5
ROI
4.9/5
Implementation
4.9/5
Customer Support
5.0/5
Verified Customer Support

EasyWay has opened its internal systems to

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Most popular for
  • Boutique 18 verified reviews
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  • City Center 16 verified reviews
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  • Branded 13 verified reviews
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  • Vacation Rental 3 verified reviews
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  • Resort 2 verified reviews
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  • Hostel 1 verified reviews
    100%

EasyWay Online Checkin Overview

EasyWay Online Checkin Overview

Deliver a safe guest experience through our customizable check-in/out solution with secure payment via all major messaging apps (WhatsApp, WeChat, iMessage, and more). EasyWay’s advanced solution allows you to personalize your service for each guest, leading to the best conversion rates in the market.

About EasyWay View website

Founded in 2017 | Headquarters in Tel Aviv Israel | 28 employees

EasyWay is an end-to-end contactless guest journey platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, your guests enjo...

Other Products by EasyWay

1/3

Integrates with

  • Booking Engine
  • Business Intelligence
  • Central Reservations Systems
Browse integrations (49 verified)

What customers love about EasyWay Online Checkin

Like 99% recommend

We love how easy it is to communicate with guests, the design that is simple and functional. It is saving us time as well since guests use the chat instead of calling the hotel.

Revenue management from Branded

Their software is connected to our PMS, so we don’t need to fill guests manually. When a guest makes a reservation easyway has already all of the info about him/her. And also it works with Whatsapp! The guest doesn’t...

Hotel GM from Branded

Notifications are being sent to guest automatically, this way we offer the guest discounts for all hotel facilities without any effort. Some guests have doubled their purchase amount even prior to check in by buying upgr...

Revenue manager from Branded

Easyway has created a completely contactless experience for all of our guests. It starts with a pre-arrival message, and goes through all phases of the guest journey. This system allows us to be available 24/7, since man...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The product does guest communication of all kinds, in every form it can take. It is flexible and it allows hotels to craft their guest journey by their specific needs - ranging from contactless communication, online check-in, and upselling options and more.

by Michail Tzouvelekis (Fornova) on December 15, 2020

See more answers (14)
Question:

What differentiates this product or service from the competition?

Answer:

The team behind this company is unique - their approach is to think about the guests first, since they know it will reflect in the hotels’ bottom line (which I think is a very smart move). They are data-driven and you can really feel it. Product-wise, their interface is much more user friendly.

by Michail Tzouvelekis (Fornova) on December 15, 2020

See more answers (14)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Integration wise, when you consider whether you should go for the 1way integration or the 2way integration - go for the 2way option. It might be more expensive but the high level of automation is worth it.

by Michail Tzouvelekis (Fornova) on December 15, 2020

See more answers (14)
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+ 12 recommend
Recommended by Show More (10)

Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk
  • Payment Provider Integration
  • Door Lock Integration

Clients & references

References & testimonials

Testimonial avatar
Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction
Narine Davtyan General Manager at the Nova Hotel Yerevan
Testimonial avatar
It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform
Yosef Cohen Guest Relations Manager at the

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel
  • Netherlands
  • United Kingdom
  • United States
  • Germany
  • Italy
  • Greece
  • France

59 Verified EasyWay Reviews

Likelihood to Recommend
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October 11, 2021

EasyWay Online Checkin Review: No doubt that all the EasyWay platform's features are super useful

front desk from Boutique in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

No doubt that all the EasyWay platform's features are super useful, but if I would have to choose just one that is my favorite - I would go for the EasyWay guest portal. The guest portal portion of EasyWa...

What do you dislike or think could be improved?

I honestly can't think of anything that needs improvement so far, but in the future if I think of any suggestions I will definitely let the EasyWay team know. They have always been helpful and responsive ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 11, 2021

EasyWay Online Checkin Review: Our service has become truly impeccable, and we are really pleased with the platform's capabilities!

Reservation Supervisor from Boutique in Tel Aviv-Yafo (Israel)

Recommend 10/10
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What do you like most?

As the reservations supervisor at our hotel, I can say that the alert system that is part of the EasyWay platform has proved to be incredibly beneficial to our team - no ifs, ands or buts about it! One of...

What do you dislike or think could be improved?

I have to say, so far we really have not had any significant issues! On the rare occasion that something in their system has glitched, we just contacted the EasyWay team and received help or an answer wit...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 10, 2021

EasyWay Online Checkin Review: The importance of online check-in

front desk manager from Boutique in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

One of the most important times to get necessary information from guests is during the check-in phase. This phase has always been crucial for accurate guest management, but now, given the multitude of COV...

What do you dislike or think could be improved?

We haven't been using EasyWay's solution long enough to have any issues, and everything has been great so far. However in the future if something arises, we know we can contact EasyWay's team without any ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 30, 2021

EasyWay Online Checkin Review: Great product!

Operations manager from Boutique in Ghent (Belgium)

Recommend 10/10
Full blue star
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What do you like most?

Several different reasons led us to choose to work with EasyWay. First, it is super easy to use, guaranteeing both our staff and guests are comfortable actually using the platform, benefiting from eve...

What do you dislike or think could be improved?

So far so good! I will say that whenever I have had a question or concern, the EasyWay team was available to help out, so I am sure if any issues come up in the future, they will be addressed quickly and ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 19, 2021

EasyWay Online Checkin Review: It's a great system to work with on guest relations

General Manager from Resort in (Indonesia)

Recommend 10/10
Full blue star
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What do you like most?

Easyway's messaging feature has helped our hotel grow immensely. Our guests feel super comfortable trusting us and message us. It builds excellent engagement within our hotel and guest relationships and a...

What do you dislike or think could be improved?

While no translation application is ever 100% correct, Easyway always keeps us updated with the new features and any hiccups we've encountered along the way. They're always willing to listen to our sugges...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 13, 2021

EasyWay Online Checkin Review: We love how simple and concise EasyWay's platform is

Director of Hotel Operations from Boutique in La Seyne-sur-Mer (France)

Recommend 10/10
Full blue star
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What do you like most?

We love how simple and concise EasyWay's platform is. While running a busy hotel, we can always rely on their system to help keep everything organized. Whether it be the messaging or the guest portal, we ...

What do you dislike or think could be improved?

EasyWay knows it's difficult to run a busy hotel sometimes, so they are very patient and willing to help and adapt quickly when contacting them about anything that arises. We've had no real issues working...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Recent press releases

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Popular EasyWay Online Checkin Integrations

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