Easyway Online Checkin (by Duve)

4.9 (143 REVIEWS)

HTR Score icon
HT Score  
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Easyway Online Checkin (by Duve)

4.9 (143 REVIEWS)

Ranked 3 (out of 73) in Contactless Check-in

Remote check-in and -out with secure payment

Easyway is popular in Israel, United Kingdom, Germany, Indonesia and Belgium.

Ratings Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Easyway Online Checkin (by Duve) is the #10 most trending product in the Contactless Check-in category (out of 73) and the #528 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Easyway has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
82 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Easyway Online Checkin (by Duve)
Founded in 2019 | Headquarters in Tel Aviv (Israel) | 21 employees
Easyway’s advanced solution allows you to personalize your service for each guest (including secondary, tertiary guests etc.), leading to the best conversion rates in the market.

Capabilities

profile-empty-state.svg

Easyway doesn’t have any benefits or use cases available

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

Pricing

Pricing Available By Request

Easyway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare Easyway to Top Alternatives

Duve - Online Check-in
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Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.

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Popularity by Segment

Size

7 | X-Small (1-9 room)

34 | Small (10-24 room)

80 | Medium (25-74 room)

81 | Large (75-199 room)

64 | X-Large (200+ room)

Country

129 | Israel

18 | United Kingdom

15 | Germany

15 | Indonesia

15 | Belgium

10 | Maldives

9 | Netherlands

8 | Malaysia

7 | Thailand

5 | United States of America

5 | Italy

5 | Austria

5 | Monaco

4 | Armenia

3 | Mexico

3 | Czech Republic

2 | Greece

2 | Finland

2 | France

1 | Switzerland

1 | Hungary

1 | Jordan

Type

126 | Luxury Hotels

114 | Boutiques

72 | Branded Hotels

65 | City Center Hotels

65 | Resorts

30 | Hostels

18 | Bed & Breakfast & Inns

18 | Limited Service & Budget Hotels

14 | Airport/Conference Hotels

12 | Extended Stay & Serviced Apartments

12 | Vacation Rentals & Villas

6 | Motels

3 | RV Parks & Campgrounds

1 | Casinos

Region

130 | Middle East

83 | Europe

44 | Asia Pacific

8 | North America

Category

261 | Guest Messaging Software

146 | Upselling Software

143 | Contactless Check-in

72 | Hotel Chatbots

29 | Mobile Ordering & Room Service

Hotelier Rating

Excellent
250
Very Good
22
Average
7
Poor
0
Terrible
0

Property Size

  • X-Small (7)
  • Small (34)
  • Medium (80)
  • Large (81)
  • X-Large (64)

Country

  • Israel
    Israel
    (129)
  • United Kingdom
    United Kingdom
    (18)
  • Germany
    Germany
    (15)
  • Indonesia
    Indonesia
    (15)
  • Belgium
    Belgium
    (15)
  • Maldives
    Maldives
    (10)
  • Netherlands
    Netherlands
    (9)
  • Malaysia
    Malaysia
    (8)
  • Thailand
    Thailand
    (7)
  • United States of America
    United States of America
    (5)
  • Italy
    Italy
    (5)
  • Austria
    Austria
    (5)
  • Monaco
    Monaco
    (5)
  • Armenia
    Armenia
    (4)
  • Mexico
    Mexico
    (3)
  • Czech Republic
    Czech Republic
    (3)
  • Greece
    Greece
    (2)
  • Finland
    Finland
    (2)
  • France
    France
    (2)
  • Switzerland
    Switzerland
    (1)
  • Hungary
    Hungary
    (1)
  • Jordan
    Jordan
    (1)

Region

  • North America
    North America
    (8)
  • Europe
    Europe
    (83)
  • Asia Pacific
    Asia Pacific
    (44)
  • Middle East
    Middle East
    (130)

Hoteliers say

NEW AI Review summary

Hoteliers like how EasyWay significantly enhances guest communication through its seamless messaging platform, fostering quick responses and improving the overall guest experience. Besides, it facilitates pre-arrival online check-ins, reducing reception workload and enabling targeted upselling to boost revenue. However, some experience issues with system bugs, delayed messages, and limited flexibility in automatic responses, which can impair service efficiency.

AI-generated from the text of customer reviews

Guest Communication
Upselling
Online Check-in
User Interface
System Bugs and Delays
Automatic Responses
Integration with PMS
Multilingual Support
Mobile Accessibility
AI and Chatbot
10

A real performance tool

Directeur Hébergement from 500+ room Luxury Hotel in Monaco (Monaco)

Verified
10 months ago
Instant communication in the customer's language Upsells Rooms and F&B tool Improves the customer experience High responsiveness to customer requests Easy to use Direct sales Quick and easy changes to make: updating data Presence of photos contributes to the success of The tool Our contact that we had to set up Easy Way at the hotel was exc...
Country Monaco
Directeur Hébergement
X-Large Hotel
10

very satisfied

duty & operations manager from 200 to 499 room City Center Hotel in Ramat Gan (Israel)

Verified
2 years ago
easy to use , very helpful and encouraging sales , creates good communications with guests , interface easy to operate
Country Israel
duty & operations manager
X-Large Hotel
10

Available and quality services for the guest

digital manegers from 25-49 room Bed & Breakfast & Inn in Metula (Israel)

Verified
2 years ago
Availability for guests by messages instead of phone calls - saves time for the reception staff . There is a place to make all the information available to the guest in an orderly manner and thus save his uncertainty in hospitality
Country Israel
digital manegers
Medium Hotel
10

Easy to contact to the guest

Assist front office manager from 100 to 199 room Luxury Hotel in (Maldives)

Verified
2 years ago
The best thing is communications. We found that we can chat with the guest before there arrival. Easy to upsell
Country Maldives
Assist front office manager
Large Hotel
8

Communication & Upselling

Marketing Executive from 50-74 room Bed & Breakfast & Inn in (United Kingdom)

Verified
2 years ago
It offers an engaging way of communicating with the guests through SMS or WhatsApp in every language as well as an opportunity for us to promote an upselling strategy by focusing on early check-in or late check-out. It also enable us to do online check-ins reducing the waiting time for guests at the reception. Shani Lom has been very helpfu...
Country United Kingdom
Marketing Executive
Medium Hotel
10

An easy platform to upsell activities, handle guests request / issued even before guests check in to hotel

Assistant Chief Engineer from 100 to 199 room Luxury Hotel in (Maldives)

Verified
2 years ago
Easy to communicate the guests, upsell activities. Also guests can share their requests, concerns while they are enjoying any part of the hotel and we can assist them while they’re are enjoying.
Country Maldives
Assistant Chief Engineer
Large Hotel
9

Easyway

Learning Manager from 100 to 199 room Luxury Hotel in (Maldives)

Verified
2 years ago
Easyway really is easy to access. Our guests can access and get information of the products and services which can improve the experience quality.
Country Maldives
Learning Manager
Large Hotel
10

Easy and Simple

Spa Manager from 100 to 199 room Luxury Hotel in (Maldives)

Verified
2 years ago
we could communicate the guest prior arrival and understand the guest's needs so we can provide the service based on their request. Upselling our products and the guest easy to access our facilities, service and products.
Country Maldives
Spa Manager
Large Hotel
9

Great tool for managing our relationship with our guests

CEO Stay Hospitality from 10 to 24 room Boutique in Jerusalem (Israel)

Verified
2 years ago
Easyway is a great tool for managing our relationship with our guests. From pre-arrival messaging and online check-in to in-house upselling using the guest portal.
Country Israel
CEO Stay Hospitality
Small Hotel
10

Incredible experience with Easyway

Front of House Manager from 25-49 room Luxury Hotel in Tel Aviv-Yafo (Israel)

Verified
2 years ago
Easyway is a great solution for us at Elkonin Tel Aviv - MGallery Hotel Collection as it takes us to the next level in terms of technology, while maintaining human and personalized customer service. This is thanks to the flexibility and versatility of the system, and the great Easyway team from sales, to onboarding, training and daily support.
Country Israel
Front of House Manager
Medium Hotel
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