EasyWay Online Checkin

Ranked 2 (out of 51) in Contactless Check-in

Contactless Check-in

Deliver a safe and personalized guest experience with EasyWay's customizable check-in and -out with ...

Ratings Snapshot

Certificate of Excellence
Read 89 reviews
99%
Recommend
HTR Score icon
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 51 in Contactless Check-in

Ease of Use
4.9/5
ROI
4.9/5
Implementation
4.9/5
Customer Support
5.0/5
Verified Customer Support

EasyWay has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Boutiques 26 verified reviews
    100%
  • Branded Hotels 20 verified reviews
    98%
  • City Center Hotels 12 verified reviews
    100%
  • Bed & Breakfast & Inns 8 verified reviews
    95%
  • Resorts 6 verified reviews
    97%
  • Luxury Hotels 6 verified reviews
    98%
  • Vacation Rentals & Villas 3 verified reviews
    100%
  • Airport/Conference Hotels 3 verified reviews
    100%
  • Hostels 1 verified reviews
    100%
  • Extended Stay & Serviced Apartments 1 verified reviews
    100%

EasyWay Online Checkin Overview

EasyWay Online Checkin Overview

EasyWay’s advanced solution allows you to personalize your service for each guest (including secondary, tertiary guests etc.), leading to the best conversion rates in the market.

About EasyWay View website

Founded in 2017 | Headquarters in Tel Aviv Israel | 28 employees

EasyWay is an end-to-end contactless guest journey platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, your guests enjo...

Other Products by EasyWay

Integrates with

  • Booking Engine
  • Channel Managers
  • Property Management Systems
Browse integrations (50 verified)

What customers love about EasyWay Online Checkin

Like 99% recommend

We love how easy it is to communicate with guests, the design that is simple and functional. It is saving us time as well since guests use the chat instead of calling the hotel.

Revenue management from Branded Hotels

Their software is connected to our PMS, so we don’t need to fill guests manually. When a guest makes a reservation easyway has already all of the info about him/her. And also it works with Whatsapp! The guest doesn’t...

Hotel GM from Branded Hotels

Notifications are being sent to guest automatically, this way we offer the guest discounts for all hotel facilities without any effort. Some guests have doubled their purchase amount even prior to check in by buying upgr...

Revenue manager from Branded Hotels

Easyway has created a completely contactless experience for all of our guests. It starts with a pre-arrival message, and goes through all phases of the guest journey. This system allows us to be available 24/7, since man...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Easy Way has the best features needed from the hotelier to handle the customer journey. It allows very easy, quick and direct contact with the guests on line and on real time. The ability to take care of the Pre Check in , online payment and hotel's portal makes it very complete and care of all st...

by Adi Ohayon (Adi Ohayon- Revenue Experts) on November 25, 2021

See more answers (21)
Question:

What differentiates this product or service from the competition?

Answer:

[INVALID WEBSITE] One of the main advantages is the very quick, professional service and approach. Each need from the hotel is well defined and taken care by the customized solution. Also it has a proven advantages in creating an incremental revenue increase in so many aspects, internally by the ho...

by Adi Ohayon (Adi Ohayon- Revenue Experts) on November 25, 2021

See more answers (21)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

A real Customer Journey Toll : The ability to have easy, quick, useful , on line contact with the guests , time saving with automatic answers before the guests arrival on common repetitive questions and on line check in and pre payment, all in one simple cloud platform, with a quick ROI and incremen...

by Adi Ohayon (Adi Ohayon- Revenue Experts) on November 25, 2021

See more answers (21)
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+ 19 recommend
Recommended by Show More (17)

Features

Other

6/6 features

Clients & references

References & testimonials

Testimonial avatar
Choosing EasyWay was the best business decision I have ever made. It is exceeding my expectations in so many ways - boosting our revenue, efficiency and guest satisfaction
Narine Davtyan General Manager at the Nova Hotel Yerevan
Testimonial avatar
It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform
Yosef Cohen Guest Relations Manager at the Crowne Plaza Tel Aviv City Center, an IHG Hotel

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel
  • Netherlands
  • United Kingdom
  • Germany
  • United States of America
  • Italy
  • Belgium
  • Greece
  • Indonesia

89 Verified EasyWay Reviews

Likelihood to Recommend
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May 12, 2022

EasyWay Online Checkin Review: Excellent service

manager from Boutiques in Rehovot (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

That the company is open to offers and developments and that there are innovations all the time and of course the very good and available service of Barak

What do you dislike or think could be improved?

Barak's excellent service that answers all requests and of course the ease and accessibility that the software provides to hotel guests

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 08, 2022

EasyWay Online Checkin Review: Probably the best invention to help hoteliers improve customer satisfaction

Guest Relation and Duty Manager from Luxury Hotels in Brussel (Belgium)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

The speed and the ease to communicate with our customers.Plenty of positive and surpised reaction from our most loyal customers

What do you dislike or think could be improved?

The malfunction of certain automatic replies but luckily the assistance, feedback provided by the EasyWay Team make it easier to understand certain specific situation

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

March 21, 2022

EasyWay Online Checkin Review: Very simple to use

Sales Manager from Branded Hotels in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The interface is so simple! It only took about 3 minutes to set it up and use it. It is also highly intuitive for users, and all of the communication looks like whatsapp and other chat apps.

What do you dislike or think could be improved?

They are great ! But maybe adding a feature to differentiate between guests will be good (Family, VIP, etc). Some better returning guests identification can be great

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
4.5

December 18, 2021

EasyWay Online Checkin Review: EasyWay allows a quick and direct response to the guest

אחמשית קבלה from Resorts in Netanya (Israel)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

A more personal connection is established with each guest when he can contact us at any stage of the stay. The ability to answer the guest accurately and quickly and know that he will receive a mobile ans...

What do you dislike or think could be improved?

At the moment guests have the option to send us voicemails, it would have been more helpful if the messages could be heard at the click of a button unlike downloading the file as the format works now.

Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
n/a

December 13, 2021

EasyWay Online Checkin Review: Communicate with the guest easily

Front desk manager from Boutiques in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

EasyWay Chat is a very convenient and user-friendly tool. The fact that the guest can communicate with the hotel directly via mobile or PC saves a lot of time and unnecessary questions and especially time...

What do you dislike or think could be improved?

Find a solution that can record the initial messages in the native language of the guests and not just in English. Because it deters people who do not understand English and think everything is in English...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

December 13, 2021

EasyWay Online Checkin Review: Great user experience

Front Desk Manager from Airport/Conference Hotels in צריפין (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

EasyWay is exactly as it sounds- EASY every feature is clear and user friendly and helpful with communication with the hotel guests keep it up!!

What do you dislike or think could be improved?

online check in form - - could look nicer . . . everything else is great. . . . .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Resources & reports

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EasyWay doesn’t have any free e-books or reports available

Popular EasyWay Online Checkin Integrations

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