Mews Kiosk
Add-on
Sold with Mews’s Property Management Systems offering

Ranked 3 (out of 49) in Contactless Check-in

Contactless Check-in

Mews Kiosk is a free kiosk app that any property can have up and running in minutes with any Android...

Ratings Snapshot

Certificate of Excellence
Read 58 reviews
93%
Recommend
HTR Score icon
HT SCORE
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 49 in Contactless Check-in

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.4/5
Customer Support
4.3/5
Verified Customer Support

Mews has opened its internal systems to

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Most popular for
  • Boutique 27 verified reviews
    92%
  • Hostel 13 verified reviews
    97%
  • Serviced Apartment 3 verified reviews
    93%
  • Budget 3 verified reviews
    93%
  • City Center 3 verified reviews
    97%
  • Branded 2 verified reviews
    100%
  • Limited Service 1 verified reviews
    90%
  • Bed & Breakfast 1 verified reviews
    100%
  • Resort 1 verified reviews
    10%
  • Extended Stay 1 verified reviews
    80%

Mews Kiosk Overview

Mews Kiosk Overview

Cut front desk waiting times, boost guest satisfaction, and create a memorable guest experience with a simple, modern kiosk solution. It's easy to set up and just as easy for guests to use.

About Mews View website

Founded in 2012 | Headquarters in Amsterdam Netherlands | 400 employees

Founded by ex-hoteliers, Mews is a next-generation hospitality cloud for hotels, hostels, apartments and more. Mews gives hoteliers the power to provide a remar...

Other Products by Mews

1/0

Integrates with

  • Reporting & Accounting Software
  • Booking Engine
  • Mobile Key & Keyless Entry
Browse integrations (21 verified)

What customers love about Mews Kiosk

Like 93% recommend

General Manager from Boutique

I have been working with the MEWS team since day one and I genuinely love their mindset of customer service and particularly, how this is translated into software and work processes to help hotels and hostels. The connec...

General Manager from Boutique

The ease to use the systems and the way in which it works alongside our business

Business Improvement Manager from Hostel

Really modern and future focused system. Truly focused on getting to the root cause of issues and resolving them with automation rather than just putting small fixes in place.

Commercial Manager from Boutique in

Forward thinking innovative solution ideal for small - medium enterprises. Cloud-based solution ensures a broad range of integrations and consistent regular product updates.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Mews is definitely revolutionizing the hospitality industry and always seeking to innovate. It might be one of the easiest PMS to manage on a daily basis with great UX design. The Mews payment allows secure and automatic payments.

by Isabel Cerdeira (Hub OS) on September 17, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

It has hundreds of integrations available, which some can be integrated with a simple click. Easy to use even for people without experience in technology or PMS, which makes it possible to focus on the guest experience.

by Isabel Cerdeira (Hub OS) on September 17, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Even though is not the cheapest PMS in the market, is for sure one that can meet most hoteliers needs and that will keep improving and adding features without charging for every single new functionality. Their team will be there to help when needed as well.

by Isabel Cerdeira (Hub OS) on September 17, 2021

See more answers (1)
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Recommended by

Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk
  • Payment Provider Integration
  • Door Lock Integration

Want to go behind the scenes and see how Mews Kiosk works?

Clients & references

References & testimonials

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Featured partners

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Case studies

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Middle East
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Africa
VERIFIED MARKETS
  • United Kingdom
  • Germany
  • France
  • Czechia
  • Netherlands
  • Spain
  • Belgium
  • Austria
  • Switzerland

58 Verified Mews Reviews

Likelihood to Recommend
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October 15, 2021

Mews Kiosk Review: Amazing Mews

Hotel Manager from Other in Paris (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Hello, I have been using Mews for more than 2 years and I will not change for another system, why: -A development of the pms with many new features. -Very few bugs -We don't print reservations an...

What do you dislike or think could be improved?

Nothing really...maybe the cookies button when you open your mews in the morning ;-) I just love real chocolate cookies and nothing else.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

May 15, 2021

Mews Kiosk Review: Great PMS, but very expensive for smaller hotels.

Owner | GM from Boutique in Bibbiena (Italy)

Recommend 5/10
Full blue star
Half blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

The best cloud based PMS that saves time. Clear for guest and employees. Many integrations that are state of the art (google integrations, channel manager etc).

What do you dislike or think could be improved?

With the launch of new improvements hotels are charged more fees per improvement (new api connections, iDeal integration, Business Analytics etc). Add-ons are necessary and expensive. That way you are...

Customer Support
2.5
Ease of Use
5
Value for money
0.5
Implementation
5

January 03, 2021

Mews Kiosk Review: The Best PMS for Boutique Hotels

Managing Director from Boutique in Saragano (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I've implemented Mews at five properties and am currently working on number six. Mews offers one of the best User Interfaces, it is easy use and to train new users. The training videos and help sectio...

What do you dislike or think could be improved?

Having the Payment Gateway integrated is a great benefit for the PMS, Kiosk, Booking Engine and Payment Management; we just wish there were more options available. Being limited to one Payment Gateway pro...

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
4.5

December 16, 2020

Mews Kiosk Review: Best PMS ever

GM from Boutique in (Czechia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- the company: it's young, vibrant and so flexible - integrations - the "smoothest" UX - the analytics: it's a big deal having that feature integrated

What do you dislike or think could be improved?

- support responsiveness: it takes so long to get in touch sometimes - accountancy features for making it easier for the accounting team

Customer Support
3.5
Ease of Use
5
Value for money
5
Implementation
5

December 11, 2020

Mews Kiosk Review: PMS = Mews

Project Manager from Serviced Apartment in Nürnberg (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The feature bundle of Mews was crucial for our decision to work with them. The friendly team and the good support is the reason why we keep working with them. And besides... the Marketplace is very nice.

What do you dislike or think could be improved?

Because of the overall difficult time, it is hard to keep up with the support capacity from before the crisis. Hopefully this will be sorted out once the industry branch recovers.

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
5

December 11, 2020

Mews Kiosk Review: Best PMS system ever

GM from Boutique in (Czechia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Its a wonderful cloud based system that I have used for a small boutique hotel - luxury city centre art hotel and conference hotel with + 150 rooms. Its therefore a system to be used by all shape and type...

What do you dislike or think could be improved?

I love the ¨system though out and I know they are working on this - but for our corporate hotel it is the group functions. Nevertheless, I know its in their pipe line. It would also be great if they had...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
free product tier
Monthly subscription (Flat)
Less than $500/month

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Popular Mews Kiosk Integrations

View all (21 Mews Integrations)