Easyway

4.8 (275 REVIEWS)

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HT Score  
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Stein, Cristina, Esther + 27 more experts recommend Easyway

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Easyway

4.8 (275 REVIEWS)

Ranked 3 (out of 66) in Guest Messaging Software

Digital guest communication

Ratings Summary

4.8
Excellent
275 reviews
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Easyway is the #4 most trending product in the Guest Messaging Software category (out of 66) and the #122 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Easyway has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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96 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Easyway
Founded in 2019 | Headquarters in Tel Aviv (Israel) | 21 employees
Automatically engage with your guests via their preferred way of communication to increase your revenue per guest. Easyway's guest messaging tool allows you to instantly connect with your guests via different messaging platforms in +100 languages.

Capabilities

profile-empty-state.svg

Easyway doesn’t have any benefits or use cases available

Features

Unified Inbox

4/5 features

Multi-Channel

4/5 features

Automation

4/5 features

Upselling & Ancillaries

4/5 features

Task & Request Management

4/5 features

Pricing

Pricing Available By Request

Easyway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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16

Success Stories

27

References

55

Featured Customers

Success Stories

profile-carrusel-screenshot

How Kfar Maccabiah Took their Guest Communication to the Next Level with Easyway

Ramat Gan (Israel)

profile-carrusel-screenshot

How Easyway Helped Atlas Hotels Enhance Upselling, Promote their Loyalty Program, and Communicate Effectively with their Guests

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

How a Boutique Hotel Boosted its Revenue and Guest Satisfaction Using Easyway's GRM

Kreisfreie Stadt München (Germany)

profile-carrusel-screenshot

How Easyway's customizable platform serves a chain with various types of hotels

Jerusalem (Israel)

profile-carrusel-screenshot

How Easyway helped Olive Hotel improve upselling, guest journey and guest engagement.

Nahariyya (Israel)

profile-carrusel-screenshot

From Emails to Instant Communication

Monaco (Monaco)

profile-carrusel-screenshot

Taking Guest Communication to the Next Level

(United Kingdom)

profile-carrusel-screenshot

By utilizing Easyway, Nova hotel was able to reduce their time sink, improve efficiency, and streamline their processes

Երևան (Armenia)

profile-carrusel-screenshot

A platform that provide a personalized service, think a step ahead of guests and what their needs might be

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

How Easyway helped Dialoog Banyuwangi hotel reduce operational costs and need less manpower for day-to-day operations.

Kecamatan Kalipuro (Indonesia)

profile-carrusel-screenshot

How Grand Hotel des sablettes Plage was able to increase its overall income by more than 200%.

La Seyne-sur-Mer (France)

profile-carrusel-screenshot

How smart messaging achieve significant staff savings and created more profitable customer relationships

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

Creating a memorable experience for every guest.

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

Provide 24/7 support for Hiisi guests in any language with no front desk or additional staff.

Helsinki (Finland)

profile-carrusel-screenshot

Taking guest engagement to the next level at The Norman Hotel

Tel Aviv-Yafo (Israel)

profile-carrusel-screenshot

Helping Sofitel Triple Reviews, Optimize Service Delivery, and Build a Strong Online Reputation

Bruxelles (Belgium)

Popularity by Segment

Size

91 | Medium (25-74 room)

80 | Large (75-199 room)

55 | X-Large (200+ room)

35 | Small (10-24 room)

4 | X-Small (1-9 room)

Type

106 | Luxury Hotels

103 | Boutiques

67 | Branded Hotels

59 | City Center Hotels

42 | Resorts

32 | Hostels

18 | Limited Service & Budget Hotels

17 | Bed & Breakfast & Inns

12 | Vacation Rentals & Villas

11 | Extended Stay & Serviced Apartments

6 | Motels

3 | Airport/Conference Hotels

3 | RV Parks & Campgrounds

Region

141 | Middle East

92 | Europe

46 | Asia Pacific

9 | North America

Category

275 | Guest Messaging Software

151 | Upselling Software

146 | Contactless Check-in

76 | Hotel Chatbots

29 | Mobile Ordering & Room Service

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275

Reviews

29

Expert Recommendations

Hotelier Rating

Excellent
263
Very Good
22
Average
8
Poor
0
Terrible
0

By Product

  • Guest Messaging Software
    Guest Messaging Software
  • Upselling Software
    Upselling Software
  • Contactless Check-in
    Contactless Check-in
  • Hotel Chatbots
    Hotel Chatbots
  • Mobile Ordering & Room Service
    Mobile Ordering & Room Service

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Middle East
    Middle East
10

A real performance tool

Directeur Hébergement from 500+ room Luxury Hotel in Monaco (Monaco)

Verified
24 days ago
Instant communication in the customer's language Upsells Rooms and F&B tool Improves the customer experience High responsiveness to customer requests Easy to use Direct sales Quick and easy changes to make: updating data Presence of photos contributes to the success of The tool Our contact that we had to set up Easy Way at the hotel was exc...
10

very satisfied

duty & operations manager from 200 to 499 room City Center Hotel in Ramat Gan (Israel)

Verified
9 months ago
easy to use , very helpful and encouraging sales , creates good communications with guests , interface easy to operate
10

An easy platform to upsell activities, handle guests request / issued even before guests check in to hotel

Assistant Chief Engineer from 100 to 199 room Luxury Hotel in (Maldives)

Verified
9 months ago
Easy to communicate the guests, upsell activities. Also guests can share their requests, concerns while they are enjoying any part of the hotel and we can assist them while they’re are enjoying.
10

Excellent software

Hotel Manager from 100 to 199 room Luxury Hotel in (Maldives)

Verified
9 months ago
Guest messaging software makes it easier to communicate. It helps us to attend guest requests and any inquiries they may have promptleven prior to their arrival.
9

Guest communication to the next level

FOM from 200 to 499 room City Center Hotel in Ramat Gan (Israel)

Verified
9 months ago
Easyway makes it so easy for us to communicate with guests. It's a great platform that serves us in more ways than one- the online check in and upselling capabilities are invaluable to our operations too and we love using the system.
9

How Easyway's guest messaging took Kfar Maccabiah's guest communication to the next level

FOM from 200 to 499 room City Center Hotel in Ramat Gan (Israel)

Verified
9 months ago
Easyway makes it so easy for us to communicate with guests. It's a great platform that serves us in more ways than one- the online check in and upselling capabilities are invaluable to our operations too and we love using the system.
10

Available and quality services for the guest

digital manegers from 25-49 room Bed & Breakfast & Inn in Metula (Israel)

Verified
9 months ago
Availability for guests by messages instead of phone calls - saves time for the reception staff . There is a place to make all the information available to the guest in an orderly manner and thus save his uncertainty in hospitality
8

Guest messaging

Reservation mgr from 100 to 199 room Resort in Eilat (Israel)

Verified
9 months ago
contact with the guest- reply to any requests nothing else to add, but i like to thank barak for his assistance . like the platform
8

Communication & Upselling

Marketing Executive from 50-74 room Bed & Breakfast & Inn in (United Kingdom)

Verified
9 months ago
It offers an engaging way of communicating with the guests through SMS or WhatsApp in every language as well as an opportunity for us to promote an upselling strategy by focusing on early check-in or late check-out. It also enable us to do online check-ins reducing the waiting time for guests at the reception. Shani Lom has been very helpfu...
10

Easy to contact to the guest

Assist front office manager from 100 to 199 room Luxury Hotel in (Maldives)

Verified
9 months ago
The best thing is communications. We found that we can chat with the guest before there arrival. Easy to upsell
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Newsfeed

logo

Easyway

5 months ago

Easyway Integrates GPT-4, Revolutionizing Hotel Communications with Cutting-Edge AI Technology

post image
logo

Easyway

9 months ago

How Kfar Maccabiah Took their Guest Communication to the Next Level with Easyway

post image
logo

Easyway

9 months ago

How Easyway Helped Atlas Hotels Enhance Upselling, Promote their Loyalty Program, and Communicate Effectively with their Guests

post image
logo

Easyway

9 months ago

How a Boutique Hotel Boosted its Revenue and Guest Satisfaction Using Easyway's GRM

post image
logo

Easyway

9 months ago

How Easyway's customizable platform serves a chain with various types of hotels

post image
logo

Easyway

9 months ago

How Easyway helped Olive Hotel improve upselling, guest journey and guest engagement.

post image
logo

Easyway

9 months ago

From Emails to Instant Communication

post image
logo

Easyway

9 months ago

Taking Guest Communication to the Next Level

post image
logo

Easyway

9 months ago

By utilizing Easyway, Nova hotel was able to reduce their time sink, improve efficiency, and streamline their processes

post image
logo

Easyway

9 months ago

A platform that provide a personalized service, think a step ahead of guests and what their needs might be

post image
logo

Easyway

9 months ago

How Easyway helped Dialoog Banyuwangi hotel reduce operational costs and need less manpower for day-to-day operations.

post image
logo

Easyway

10 months ago

How Grand Hotel des sablettes Plage was able to increase its overall income by more than 200%.

post image
logo

Easyway

10 months ago

How smart messaging achieve significant staff savings and created more profitable customer relationships

post image
logo

Easyway

10 months ago

Creating a memorable experience for every guest.

post image
logo

Easyway

10 months ago

Provide 24/7 support for Hiisi guests in any language with no front desk or additional staff.

post image
logo

Easyway

10 months ago

Taking guest engagement to the next level at The Norman Hotel

post image
logo

Easyway

11 months ago

Helping Sofitel Triple Reviews, Optimize Service Delivery, and Build a Strong Online Reputation

post image
logo

Easyway

1 year ago

EasyWay Spells Out a New Standard for Hospitality Messaging

post image
logo

Easyway

1 year ago

EasyWay Tracks the Ups and Downs of Guests’ Emotions to Improve Their Hotel Experience

post image

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