EasyWay

Chatbot guest messaging is great, AI technology is one of the best in the market. 100 languages available and PMS integration is no difficulty as long as the PMS has an API to connect. The platform is easy to navigate for customers.

The communication with the guests using EasyWay is a breeze. Using the guests's preferred messaging platform is not only convenient but also increases the success / read rate and helps you to get to the guests.

Easyway is a great system that provides massive value for hoteliers. Their chatbot helps answer guests at any hour and that the upselling portal allows exposing incoming guests to services that increase revenue.

Easyway is one of the most complete chatbot and instant guest messaging solution on the market. They also provide a very intuitive user interface and smooth onboarding process. The team has also demonstrated a strong capacity to adapt to market demand by quick...

A brilliant and humanized digital experience through the online check-in and out platform. Hotel guests will receive an innovative and highly convenient experience through messaging tools. Ensuring their stay is effortless and increasing operational efficiency...

The Product is very User Friendly, the process is easy and clear. Implementation was fast with no major challenges, Integration with other applications was fast, The Customer really like the Solution , and strongly recommend

The product does guest communication of all kinds, in every form it can take. It is flexible and it allows hotels to craft their guest journey by their specific needs - ranging from contactless communication, online check-in, and upselling options and more.

What is really amazing about the software is that it provides such a seamless experience. Not only because it packages different languages, but also because its integration with all the other key softs of a hotel customers journey makes the customer happy and ...

It will automate your check-in and check-out processes, it can automatically offer upsells based on availability and guest segments. Awesome product! very good customer services as well as a very good on line demo

EasyWay has all the tools to create contactless hotels, their system is an end-to-end solution for all guest-facing tech (upselling, communication, check-ins/outs, etc.). Their expertise is to craft personalized guest journeys, in the guest preferred language ...

I love their long list of features, yet the one I love most is the online check-in feature. It is highly valuable in the current climate of COVID-19 and social distancing when many countries have strict rules regarding hotel operation. This feature minimizes t...

Easyway’s creates an end-to-end contactless guest journey. It creates a direct communication channel with the guest in their preferred messaging app and their language. On this channel, you can chat with guests, send instructions, collect any document you ne...

The team at EasyWay are great to work with and have great products which are fitting really well with the protel PMS portfolio of onPrem and protel Air. The I/O integration platform is offering great guest communication.

creates great engagement with the guests with great automation that saves a lot of time for us instead of answering each other separately the service of easyway is just great- efficient with great attitude

They did a great job in finding the thing that hoteliers spend the most time on and made a great effort to minimize it. A great example of that is the online check-in tool - it can reduce up to 5 minutes per reservation since guests can just do it on their pho...

We work with Easyway as partners for establishing a connection between their platform and OPERA PMS. As such, I am well aware of their efforts to provide the most efficient integration with their client's PMS system. This is done to optimize the hotel's staff ...

Easyway greatly increased engagement rates with guests. The guests are much more likely to respond to the hotel’s requests since they are being sent on the guest’s favorite chat apps. They are also great with the interface for the receptionists - it’s ve...

Their product is highly adaptable to many different environments and types of hotels, which makes it easier for us to work with. Easyway is definitely one of our favourites, working alongside their very talented development team is always a joy - they add new ...

Easyway enables hotels to communicate much better with their guests. A Hotelier I talked with has said that this product "has changed the experience of guests in their hotels". The product is smart and easy to use, with buttons for quick replies that lets you ...

Easyway uses the latest technology regarding automatic connection with PMS's from all over the world. Their development team is absolutely fantastic and as a tech person I can clearly say that they have developed something really impressive in a really short t...

Easyway product has a lot to offer. Some of the most valued features in my opinion: 1. Online check-in: The product allows you to check-in your guest without any frontal services. This helps especially during COVID-19 period. This feature also saves time for b...

Mews’s integration with EasyWay enables hotels to communicate directly with their guests on every step of the guest’s journey. The Mews-EasyWay integration lets you create a contactless journey for your guests by using direct messaging, online check-in, a...

The product allows the hotel to communicate with the guests using the most convenient communication channel and language. Fast reliable and easy-to-use solution which will convert customers into friends!

The product allows the hotel to communicate with the guests using the most convenient communication channel and language. Fast reliable and easy-to-use solution which will convert customers into friends!

The chatbot guest messaging system is one of the best in the market. The easy to navigate portal for both guests and back office hospitality agents. The analytic tools available to measure the ROI. The dedicated team available 24hrs.

Efficient guest communication and guest engagement is crucial and EasyWay can help you to achieve it. Different platforms and languages makes everything easer and faster while guests are enjoying it :)

Easyway has many product suites to serve the whole guest experience from end to end and they are constantly developing new features and functionality. Their strengths are how lean and laser focused they are on the needs of hoteliers.

What differentiate Easyway from its competitors is providing an end-to-end digital guest journey solution, not just focusing on messaging capabilities. They recently launched a PWA (progressive web application) module encompassing information delivery to guest...

EasyWay is commercialised globally because they offer their product in 100 languages. EasyWay have developed a seamless suite of products that that all contribute to a remarkable guest experience and new revenue streams.

Easyway as the name of the company is easy company to work with, the Team is very open-minded , Project Management and Support are very good, installation is easier than competitors, I strongly recommend this company

The team behind this company is unique - their approach is to think about the guests first, since they know it will reflect in the hotels’ bottom line (which I think is a very smart move). They are data-driven and you can really feel it. Product-wise, thei...

It's really the team behind the product and the service that makes the difference. Adaptable, close to their customers and always with the end customer in mind. The sheer number of integrations that they were able to manage since they started is amazing and a...

An end-to-end solution that covers all guest-facing communication. Experts in engagement - they have the knowledge and experience to drive results better than the other products out there. They have the best customer service in the field - super responsive, av...

Level of personalization - they can segment the guests in high resolution which leads to better results in each one of their products - check-in, upselling, or contactless communication. Great product!

They are experts in engagement, which leads to better results in every aspect - check-in, upselling, and of course communication. The product is constantly evolving and improving which makes it very easy to recommend as a standout from the competition. They ad...

Easyway is made of a group of attentive team members, they strive to listen to the customer and develop with their customers and their needs, creating a platform that optimizes the engagement with the guest leading to a higher conversion rate

It's a great company, fabulous staff and management and not to forget having a great product range. They have been adding so many wonderful new features and have adapted the product to meet the challenges of 2020 and the years beyond for all hoteliers.

they do it better from other platforms we used before the automation and connection to the pms is in very high level this is great platform that we recommend for most of our customers as the service that our guests are receiving is even better than before we u...

The exact same thing I have written above - time being saved. There is A great tool to help you automatically answer repetitive questions using AI. EasyWay analyzes the guest’s message, and if they are asking about a specific thing in the hotel, they will g...

EasyWay provides an all-in-one system for hotels. By connecting a hotel to them the hotel can cover all the guest journey functionalities in one system as appose to having multiple software installed. As opposed to other platforms, they connect with the guests...

The competition is very intense in this field, to say the least. More and more hotels are looking to find simple and easy solutions for remote guest experiences due to COVID-19 regulations, and in that regard, I believe Easyway is amongst the very best.

We work with many companies in the hospitality industry and see many different products. As for Easyway, I believe what they do best providing the best solution for the modern hotel. They work to educate the hotel's staff regarding the best functionalities and...

The staff of the company is young and talented, with a positive and friendly attitude. With their energy and motivation, I'm sure this product will continue to develop. I recommend hoteliers to try it for themselves.

I must say that i am not familiar with all of the competition in their field since there are so many different solutions in so many different variation business models. However, they are an add-on product, which means they can be added to any PMS or other serv...

The thing that really differentiates them from the competition, in my POV, is the upsell center. It is really a game-changer since it answers an extreme high-demand that is not being supplied yet by hoteliers. the whole world buys more and more online. Howeve...

EasyWay automatically engages with hotel guests in their native language (active in +100 languages), via their favourite messaging app (WhatsApp, iMessage/SMS, Facebook Messenger, WeChat, and more). Customized messages are automatically sent to all guests fro...

It helps you to communicate with your guests the EasyWay. The solution is guests centric and the communication with the guest is very personal with their details and especially in their preferred language which sometimes may be crucial for having the proper co...

It helps you to communicate with your guests the EasyWay. The solution is guests centric and the communication with the guest is very personal with their details and especially in their preferred language which sometimes may be crucial for having the proper co...

I would recommend to check the demo and compare it with other solutions in the market. You will be impressed by the solution and the technology behind. I would recommend to try it for few months to have an idea and see the benefits.

Choose your guest communication tools wisely. There is only one chance to make a good first impression the say and you shouldn't waste it. Reach the guests easily and make yourself more accessible to start an incredible guest journey for every guest.

Talk through your needs with the Easyway team and they will find a customized way to address them. They are very hands on and proactive with their clientele. Highly recommend having a chat with the Easyway team!

Most guest journey related applications are working in silos and are not integrated to one another (e.g. a guest app and an instant messaging app) so the ability to cover all touch points with the same vendor is a plus.

Looking to streamline your guest check-in/out procedure and do this without the need of hiring extra manpower? I would highly suggest this product as we have received glistening feedback from our mutual customer. We will be on-boarding more as we are strength...

I think you find a good and reliable panther to work with. A partner that is innovative, Flexible and very customer minded. the Solution is developing very rapidly, Product new versions are clean from bugs

Integration wise, when you consider whether you should go for the 1way integration or the 2way integration - go for the 2way option. It might be more expensive but the high level of automation is worth it.

It's worth a try with a limited scope before you go for the whole package. You will quickly see which portions of your customer journey and workflows will benefit from its use. Some products are really easy to try out, such as the WhatsApp integration and 2-wa...

Communicate with the customer success team whenever possible. They will give you the tips and tricks to increase the conversions! Selling additional service will increase revenue as well as improve the customer journey resulting in high returning guests

I saw a demo of the product, what impressed me was the customizable abilities of the system. I advice to brainstorm with the Easyway team before you decide the guest journey you wish to create, they have great insights.

Try to hop on a call with one of the lads in the customer success team. They can help you benefit much more from their product by helping you set it up in the best way. Make sure to have your front desk employees on this call as well!

Easyway lets you choose between the standard and the pro package. The customer should consider the different modules, taking into consideration that the full pro package will create a much better and more unified guest journey experience

It's a great company, fabulous staff and management and not to forget having a great product range. They have been adding so many wonderful new features and have adapted the product to meet the challenges of 2020 and the years beyond for all hoteliers.

check the pms integration, together with the tasks management they offer of course that the automations they have are in different level than all of their competitors and this is a great differentiation they have

Take some time to set up your settings, including all of the time-saving features I have mentioned above. Put that extra effort, preferably with your front desk staff in order to save them in the future.

First of all, if you are using Opera PMS, I can guarantee you from first hand that you will enjoy a seamless connection. Besides that, make sure to use as many features as possible in order to have a real impact and save your staff as much time as possible.

Easyway can help you communicate better. But it’s not a magic wand! Make sure your staff is well aware of the advantages of the system. Make sure they know how to communicate your values using the platform. Don’t change your hospitality philosophy just bec...

To move forward and start adopting tech solutions such as Easyway, despite the common belief that your employees might find it difficult. Too many hoteliers feel uncomfortable adopting new technologies. I can guarantee you that Easyway's product is brilliant a...

I recommend trying out this product and stepping up your communication with guests who stay in the hotel. The platform is easy to use and the advantages of using it are essential for your guest communication efficiency.

The same advice will apply to all products. Learn it from the beginning so you and your employees will now exactly what to do and how to optimize it to your needs. Every tool can be used in so many different ways, make sure you know what you want it to do.

Make sure you are well aware of the FINANCIAL value of it. Don't just use to text your guests, but use it to make more profit for your hotel! Make sure to reach out to your guests with deals, services, and much more. Be well aware that any guest is in your hot...

I would really make sure that hotels look into these kind of product opportunities to further enhance the guest journey and ensure that they can communicate with their guests every step of the way. What I like particularly about Easyway is that it can do this ...

The guests often need to communicate with the hotel in order to solve different problems but sometimes the language barrier can spoil the good experience. EasyWay will not only connect the hotel with the guests but will save you time and eliminate the lost in ...

The guests often need to communicate with the hotel in order to solve different problems but sometimes the language barrier can spoil the good experience. EasyWay will not only connect the hotel with the guests but will save you time and eliminate the lost in ...