Whistle

Ranked 1 (out of 57) in Guest Messaging Software

Guest Messaging Software

Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide

Ratings Snapshot

Certificate of Excellence
Read 257 reviews
97%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 57 in Guest Messaging Software

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Whistle has opened its internal systems to

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Most popular for
  • Boutique 52 verified reviews
    95%
  • Branded 38 verified reviews
    98%
  • Resort 27 verified reviews
    97%
  • Bed & Breakfast 22 verified reviews
    95%
  • Extended Stay 18 verified reviews
    97%
  • Motel 18 verified reviews
    93%
  • Vacation Rental 15 verified reviews
    98%
  • Limited Service 12 verified reviews
    98%
  • City Center 6 verified reviews
    98%
  • Airport/ conference 4 verified reviews
    98%
  • Serviced Apartment 2 verified reviews
    100%
  • Hostel 1 verified reviews
    100%
  • Villas 1 verified reviews
    80%

Whistle Overview

Whistle Overview

Travelers, more than ever before, are demanding contactless experiences. NOW is the time to bring Whistle to your hotel. Whistle's revolutionary contactless hospitality software is rated #1 by HotelTechReport and trusted by 10,000+ hoteliers worldwide. Whistle easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, improves service scores, boosts positive review...

About Whistle View website

Founded in 2014 | Headquarters in Los Angeles, California | 10 employees

Whistle gives hotels the ability to have real-time SMS & mobile message communication with guests. Improve your overall service, guest engagement, and streamli...

Other Products by Whistle

Integrates with

  • Distribution Channels
  • Booking Engine
  • Business Intelligence
Browse integrations (64 verified)

What customers love about Whistle

Like 97% recommend

Maintenance Department from Vacation Rental in Big Bear Lake (United States)

My favorite thing about whistle is that we can eliminate making unnecessary and time consuming phone calls. Being able to communicate with people within your company quickly and efficiently to be able to resolve things q...

Owner from Boutique in Santa Barbara (United States)

Whistle has elevated our guest experience. We receive daily praise about how nice it is that we are in contact with our guests from the time they make their reservation to the time they leave our property. We are abl...

General Manager from Other in Englewood (United States)

It is very easy to use and the results were both measurable and obtainable, and I participated in 2 training sessions at 2 different hotels, and the staff at both hotels were up and running 100% on their very first day, ...

General Manager from Branded in Bakersfield (United States)

We've been using Whistle for a year and a half been a great tool for communication with our guest prior, during and after a guest stay. If guest do not like it they can just "stop" to opt out. Customer Since: 2016...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Several mutual customers are using Whistle's guest messaging software and are happy with the service. Whistle has also been very easy to work with. as a partner, providing several options for integration.

by David DeAngelo (innRoad) on December 16, 2020

See more answers (20)
Question:

What differentiates this product or service from the competition?

Answer:

The ease of implementation and the usability of the product seems to allow our mutual clients to hit the ground running, to facilitate increased communication and a higher level of service for their guests.

by David DeAngelo (innRoad) on December 16, 2020

See more answers (20)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

A hotelier should spend some time to plan the types of guest messaging they would like to send and develop an approach for handling inbound messages. This can speed up implementation and maximize the benefits that they can achieve with the product.

by David DeAngelo (innRoad) on December 16, 2020

See more answers (20)
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+ 18 recommend
Recommended by Show More (16)

Features

  • Mobile Friendly
  • Team Chat
  • Photo Sharing
  • Chatbot
  • Whatsapp Integration
  • Desktop App (non-web based)
  • Automated Replies
  • Message Routing
  • Guest History
  • Secured Data Protection
  • SMS text messaging
  • Analytics dashboard
  • Open API
  • Mobile App
  • Facebook Messenger Integration
  • Automated Opt-In/Consent Collection
  • Messaging Guest Surveys

Want to go behind the scenes and see how Whistle works?

Clients & references

References & testimonials

Testimonial avatar
We are pleased to partner with Whistle, a platform that allows us to use SMS and technology to communicate with our guests.This gives our guests the opportunity to focus on the culture and heritage of...
Adrian Perez President at the Heritage Hotels and Resorts
Testimonial avatar
Whistle is more than just a communication tool, it's a necessity to get ahead in the market. Technology has evolved our way of communication, from having a formal conversation lasting minutes, to star...
Taelor Barrett Reservations Manager at the DoubleTree by Hilton Flagstaff

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Canada
  • U.S. Virgin Islands
  • Australia
  • United Arab Emirates
  • France
  • Tanzania

257 Verified Whistle Reviews

Likelihood to Recommend
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October 19, 2021

Whistle Review: Changed Our Customer Service!

Owner from Motel in Kanab (United States)

Recommend 10/10
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What do you like most?

By far, moving to Whistle has improved our gust communication and upsells. The best decision we have made this year!

What do you dislike or think could be improved?

Needs when attaching documents and photos. This will assist in guest communication. Options in alert sounds would be helpful. Thank you

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 06, 2021

Whistle Review: Greatly improved customer communication

Revenue Manager from Other in Cedar Rapids (United States)

Recommend 10/10
Full blue star
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What do you like most?

Our gusts love being able to communicate with us without having to call. We use this for our guests to communicate both with our front desk and for our banquet captains if they need something during their...

What do you dislike or think could be improved?

I wish that the messages remained unread on each device until the messages were read on that device. Sometimes someone accidently reads the message on their phone but then it marks as read before the pers...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 06, 2021

Whistle Review: Making Guest Communication So Easy!

Lead Concierge in Kenwood (United States)

Recommend 10/10
Full blue star
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What do you like most?

Quick and efficient communication is so much easier through text rather than email or phone calls. Whistle works perfectly with our reservations software to automate messages to arriving and departing gu...

What do you dislike or think could be improved?

It would be great to have a choice between notification sounds -- hearing the same "whistle" sound all day can sometimes be tiring. A light/dark mode would be nice, as we use the software day and night...

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

October 05, 2021

Whistle Review: Whistle

Front Desk Representative from Resort in Taos (United States)

Recommend 9/10
Full blue star
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What do you like most?

Whistle provides fast responses and easy maneuvering though the app. It is a well thought out and nicely made app.

What do you dislike or think could be improved?

The mobile app could be improved a bit. It is sort of glitchy and difficult to log into. Once your logged in it's pretty easy to use.

Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
n/a

October 05, 2021

Whistle Review: Awesome !!!!

Front Desk Agent from Branded in Lithia Springs (United States)

Recommend 9/10
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What do you like most?

I love whistle simply because I can communicate with the guests , accept guest requests , and so easy to use ! I also like how you can see there rating based on the guests stay .

What do you dislike or think could be improved?

I do feel like when uploading reservations everything should be filtered out before uploading the reservations . Guest phone numbers should be shown

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

October 05, 2021

Whistle Review: Whistle Guest Messaging Review

Guest Services from Resort in Manson (United States)

Recommend 10/10
Full blue star
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What do you like most?

- Awesome to message guests on -Easy to use -I can talk to the whole team and individuals all at once

What do you dislike or think could be improved?

Maybe having an app for a cellphone. that way you could communicate even when youre out walking. that would be way easier.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month
Commission or Revenue Share
% of ancillary upsell revenue

Recent News & Content

Recent press releases

Resources & reports

Profile empty

Whistle doesn’t have any free e-books or reports available