Whistle

Ranked 1 (out of 56) in Guest Messaging Software

Guest Messaging Software

Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide

Ratings Snapshot

Certificate of Excellence
Read 289 reviews
97%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 56 in Guest Messaging Software

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Whistle has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Boutiques 49 verified reviews
    94%
  • Branded Hotels 38 verified reviews
    98%
  • Luxury Hotels 29 verified reviews
    97%
  • Bed & Breakfast & Inns 27 verified reviews
    97%
  • Motels 24 verified reviews
    95%
  • Resorts 22 verified reviews
    100%
  • Extended Stay & Serviced Apartments 21 verified reviews
    97%
  • Vacation Rentals & Villas 14 verified reviews
    95%
  • Limited Service & Budget Hotels 12 verified reviews
    98%
  • Airport/Conference Hotels 6 verified reviews
    98%
  • City Center Hotels 6 verified reviews
    98%
  • Hostels 1 verified reviews
    100%

Whistle Overview

Whistle Overview

Travelers, more than ever before, are demanding contactless experiences. NOW is the time to bring Whistle to your hotel. Whistle's revolutionary contactless hospitality software is rated #1 by HotelTechReport and trusted by 10,000+ hoteliers worldwide. Whistle easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, improves service scores, boosts positive review...

About Whistle View website

Founded in 2014 | Headquarters in Los Angeles, California | 10 employees

Whistle gives hotels the ability to have real-time SMS & mobile message communication with guests. Improve your overall service, guest engagement, and streamli...

Product Modules
Whistle Upsell Upselling Software
FREE
Create personalized campaigns that target guests with room upgrades, spa services, on-property restaurants, room service and more.

Other Products by Whistle

Integrates with

  • Hotel Bedbanks
  • Hotel Guest Apps
  • Property Management Systems
Browse integrations (67 verified)

What customers love about Whistle

Like 97% recommend

Maintenance Department from Vacation Rentals & Villas in Big Bear Lake (United States)

My favorite thing about whistle is that we can eliminate making unnecessary and time consuming phone calls. Being able to communicate with people within your company quickly and efficiently to be able to resolve things q...

Owner from Boutiques in Santa Barbara (United States)

Whistle has elevated our guest experience. We receive daily praise about how nice it is that we are in contact with our guests from the time they make their reservation to the time they leave our property. We are abl...

General Manager from Other in Englewood (United States)

It is very easy to use and the results were both measurable and obtainable, and I participated in 2 training sessions at 2 different hotels, and the staff at both hotels were up and running 100% on their very first day, ...

General Manager from Branded Hotels in Bakersfield (United States)

We've been using Whistle for a year and a half been a great tool for communication with our guest prior, during and after a guest stay. If guest do not like it they can just "stop" to opt out. Customer Since: 2016...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Several mutual customers are using Whistle's guest messaging software and are happy with the service. Whistle has also been very easy to work with. as a partner, providing several options for integration.

by David DeAngelo (innRoad) on December 16, 2020

See more answers (20)
Question:

What differentiates this product or service from the competition?

Answer:

The ease of implementation and the usability of the product seems to allow our mutual clients to hit the ground running, to facilitate increased communication and a higher level of service for their guests.

by David DeAngelo (innRoad) on December 16, 2020

See more answers (20)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

A hotelier should spend some time to plan the types of guest messaging they would like to send and develop an approach for handling inbound messages. This can speed up implementation and maximize the benefits that they can achieve with the product.

by David DeAngelo (innRoad) on December 16, 2020

See more answers (20)
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+ 18 recommend
Recommended by Show More (16)

Features

Surveys & Feedback

4/5 features

Compliance & Privacy

4/5 features

Automation .

4/5 features

Unified Inbox

4/5 features

Multi-Channel

4/5 features

Reporting & Analytics .

4/5 features

Want to go behind the scenes and see how Whistle works?

Clients & references

References & testimonials

Testimonial avatar
We are pleased to partner with Whistle, a platform that allows us to use SMS and technology to communicate with our guests.This gives our guests the opportunity to focus on the culture and heritage of...
Adrian Perez President at the Heritage Hotels and Resorts
Testimonial avatar
Whistle is more than just a communication tool, it's a necessity to get ahead in the market. Technology has evolved our way of communication, from having a formal conversation lasting minutes, to star...
Taelor Barrett Reservations Manager at the DoubleTree by Hilton Flagstaff

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Australia
  • Virgin Islands, U.S.
  • Tanzania
  • United Arab Emirates
  • France

289 Verified Whistle Reviews

Likelihood to Recommend
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December 15, 2021

Whistle Review: Whistle review

Long Term Manager from Vacation Rentals & Villas in Sneads Ferry (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

-Better communicating with guest, tenants, or owners -Automated messaging that is arranged by days and times -Never deletes conversations and can always view the archived

What do you dislike or think could be improved?

-having the ability to look up unknown or unsaved names easier in the archived data. -increase the maximum amount or words per text.

Customer Support
3
Ease of Use
5
Value for money
5
Implementation
5

December 08, 2021

Whistle Review: Hotel text message system

Guest Relations Coordinator from Resorts in Avalon (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

-It is very easy to work with, convenient, and fast. -Quick replay options for answering the messages. -Employee internal message. -Computer base texting but works great in smart cellphone also.

What do you dislike or think could be improved?

Very well done, the only option will be to send voice mails or voice messages. great Idea adding the option for attachments.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 07, 2021

Whistle Review: My life just became easier

Innkeeper from Bed & Breakfast & Inns in Leonard (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Immediate contact with guests both ways! I was noticing guests not reading or responding to the emails I was sending out, now I know they receive my communications and can respond immediately.

What do you dislike or think could be improved?

I notice that even when I read a notice from guests I get an automated message that I have not responded but many times there is no need to respond so perhaps I way to mark as read!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 07, 2021

Whistle Review: Guest interaction

AGM from Other in Kennebunkport (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Like being able to contact guests via sms. Quick and prompt response via sms. This is something that helps a lot to correspond with the guest.

What do you dislike or think could be improved?

1. If guests choose to OPT out of sms (or text) should be able to re activate as guests ask that we do so late when they see other guests using the whistle. 2. When you have a no name guest you have the ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 06, 2021

Whistle Review: Whistle has been great for our glamping retreat.

Owner from Resorts in Everett (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

We use Whistle for all of our post-reservation guest communication, as well as out internal team communication. On the guest front, Whistle's automated tools have streamlined our communication process...

What do you dislike or think could be improved?

I believe the Tasks section could be improved with a few small fixes. There are issues accessing Tasks via desktop and phone simultaneously.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 06, 2021

Whistle Review: Whistle Review - The Sacred Mount

Front Desk Representative from Resorts in Taos (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Whistle makes it very easy and convenient to communicate with guests, as well as, other employees. It also makes it much easier to communicate with employees and managers from other properties, even reser...

What do you dislike or think could be improved?

It would be helpful if there was a way for Whistle to filter out the guest names that have already checked out of the hotel.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month
Commission or Revenue Share
% of ancillary upsell revenue

Recent News & Content

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