Bowo - Guest App

Ranked 4 (out of 66) in Hotel Guest Apps

Hotel Guest Apps

Their stays are unique, make them memorable.

Ratings Snapshot

Certificate of Excellence
Read 21 reviews
97%
Recommend
HTR Score icon
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 66 in Hotel Guest Apps

Ease of Use
5.0/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
5.0/5
Verified Customer Support

Bowo’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 5 verified reviews
    100%
  • Hostels 4 verified reviews
    90%
  • Branded Hotels 2 verified reviews
    100%
  • Boutiques 1 verified reviews
    80%
  • Resorts 1 verified reviews
    100%

Bowo - Guest App Overview

Bowo - Guest App Overview

Bowo is the most advanced hospitality solution on the market when it comes to guest experience. We help hoteliers in their strategy (upsell, communication, digital marketing, loyalty and more) by pulling together all of their internal services and profitable external services, all over a tailor-made platform. Bowo offers a limitless, seamless and profitable customer experience.

About Bowo View website

Founded in 2017 | Headquarters in Montpellier France | 10 employees

All the experience of a hotel stay with an in-room digital solution* Our mission is to enrich the hotel services and make them easily accessible, to generate a ...

Other Products by Bowo

Integrates with

  • Housekeeping Software
  • Property Management Systems
  • Hotel Management Software
Browse integrations (12 verified)

What customers love about Bowo - Guest App

Like 97% recommend

Chargée marketing et communication from Other

- ultra personalized support - available - proactive - innovation - gain in customer experience quality - ease of use - ergonomics

Marketing Manager from Hostels

Having already opted for BOWO Guest Room Tablets, we opted for the full offer by developing the Bowo Guest App for our hotel restaurant. Customization of the design, ease of use and back office handling, support by unpar...

Accommodation Director from Branded Hotels

Customers can directly find all info about the hotel and our services, they can chat with us, order a room service. We have a pop up store and Bowo answers perfectly to our needs. More than this amazing tool, the cust...

Operations manager from Boutiques

Nice app but you have to have the budget to take it with the tablets on the room. We didn't realize any benefits for the moment and the guest don't use it a lot. You have to be creative with the QR code.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Connectivity with BOWO offers the customer a direct communication channel with the hotel teams, especially for his requests. The teams gain in reactivity while improving the customer experience.

by PIERRE LAFON (1CHECK) on March 14, 2022

See more answers (4)
Question:

What differentiates this product or service from the competition?

Answer:

Bowo offers a tailor made development that makes each guest app unique (by its appearance and its functionalities). They designed a user-experience first solution that anyone can use : the user-friendly interface is quick and easy to pick up. And their customer support is very helpful.

by PIERRE LAFON (1CHECK) on March 14, 2022

See more answers (4)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would recommend to check the demo and compare it with other solutions in the market. Choose the one that understands your needs, supports your business and has proven to grow their functionality at pace. Bowo will be happy to show you examples of guest apps they have made for their clients.

by PIERRE LAFON (1CHECK) on March 14, 2022

See more answers (4)
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+ 2 recommend
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Features

Want to go behind the scenes and see how Bowo - Guest App works?

Clients & references

References & testimonials

Testimonial avatar
"The application helps me grow all the hotel's secondary points of sale, whether it's the SPA, catering, or even concierge activities. It also enables us to incorporate additional external services t...
Thomas Molfessis Development Manager at the Hôtel Les Roches Blanches
Testimonial avatar
"We decided to work with Bowo : the application is attractive and user-friendly, the team is motivated, and it's an all-in-one solution"
Camille Binz Marketing Director at the Esprit de France

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • France
  • Mexico
  • Morocco
  • Switzerland

21 Verified Bowo Reviews

Likelihood to Recommend
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May 16, 2022

Bowo - Guest App Review: very good

gérante from Hostels in Sainte-Anne-d'Auray (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The two people I had on line were cordial, competent and answered all my requests. everything went well

What do you dislike or think could be improved?

I have nothing to add apart from the lack of connectivity with certain services that I already had around, but normally the problem will be quickly resolved.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 15, 2022

Bowo - Guest App Review: Easy to use app, fast interface, responsive team

Directrice Hôtel de la Marine Groix from Other in Groix (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

the application is easy to use and configure, the application is constantly improving and developing… the team is responsive and the monitoring is of high quality.

What do you dislike or think could be improved?

For the moment I don't see anything... I don't have enough perspective on the use of this application. I wish the team good luck for the future.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 10, 2022

Bowo - Guest App Review: A personalized application for each hotelier

Director of the Rooms from Luxury Hotels in Saint-Tropez (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The adaptability of the Bowo team to our expectations. Their responsiveness. The aesthetics of the application. Their professionalism and their constant desire to improve their solution.

What do you dislike or think could be improved?

The CRM in full development is to be constantly improved to meet the needs of our customers who will evolve

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

April 19, 2022

Bowo - Guest App Review: A perfect app!

Responsable Marketing from Luxury Hotels in Gargas (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The BOWO application is very well done, it adapts perfectly to our needs and allows us to better communicate our services to our customers. The after-sales service is always available and accompanies us d...

What do you dislike or think could be improved?

Editing photos live on the app

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Apr 21, 2022 Martin . from Bowo replied:
 Thank you for your great review ! We are very happy to see that you are happy with our solution.
The... 

April 10, 2022

Bowo - Guest App Review: Very practical, fun and efficient

Deputy Manager from Luxury Hotels in Saint-Saturnin-lès-Apt (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Much more visibility of the services of the hotel thanks to the webapp, ease of use, nice design and a lot of possibilities

What do you dislike or think could be improved?

English translation could be done by a person instead of an automatic translation to avoid basic mistakes and preserve the reputation of the property

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Apr 13, 2022 Martin . from Bowo replied:
 Thank you very much for your review and for such a rating ! 
Sorry about the automatic translation, ... 

April 08, 2022

Bowo - Guest App Review: The ONE we were looking for

CEO from Luxury Hotels in Eugénie-les-Bains (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Bowo Hotel Guest App is the digital plateform we were looking for to provide all our guests with the info that we can not provide at checkin. The Customer UX/UI is beautiful and efficient. The backoffice ...

What do you dislike or think could be improved?

The functionnality we miss is the one which would allow us to duplicate/clone notifications, as we use it to broadcast a new activity schedule every week.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Apr 08, 2022 Martin . from Bowo replied:
 Thank you for your nice review ! It is always heartwarming to see that we succeed to satisfy your ne... 

Pricing

Freemium (hotel can trial for free)
90 day trial
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month

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Popular Bowo - Guest App Integrations

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