Thank you for your great review ! We are very happy to see that you are happy with our solution. The...
Ratings Snapshot
97%
Recommend
#4
Popularity index
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #4 out of 66 in Hotel Guest Apps
Ease of Use
5.0/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
5.0/5
Verified Customer Support
Bowo’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Bowo - Guest App Overview
Bowo - Guest App Overview
Bowo is the most advanced hospitality solution on the market when it comes to guest experience. We help hoteliers in their strategy (upsell, communication, digital marketing, loyalty and more) by pulling together all of their internal services and profitable external services, all over a tailor-made platform. Bowo offers a limitless, seamless and profitable customer experience.
About Bowo View website
Founded in 2017 | Headquarters in Montpellier France | 10 employeesAll the experience of a hotel stay with an in-room digital solution* Our mission is to enrich the hotel services and make them easily accessible, to generate a ...
Other Products by Bowo
1/4
Integrates with
- Housekeeping Software
- Property Management Systems
- Hotel Management Software
Need a custom integration?
What customers love about Bowo - Guest App
97% recommend
Marketing Manager from Hostels
Having already opted for BOWO Guest Room Tablets, we opted for the full offer by developing the Bowo Guest App for our hotel restaurant. Customization of the design, ease of use and back office handling, support by unpar...
Accommodation Director from Branded Hotels
Customers can directly find all info about the hotel and our services, they can chat with us, order a room service. We have a pop up store and Bowo answers perfectly to our needs. More than this amazing tool, the cust...
Operations manager from Boutiques
Nice app but you have to have the budget to take it with the tablets on the room. We didn't realize any benefits for the moment and the guest don't use it a lot. You have to be creative with the QR code.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Connectivity with BOWO offers the customer a direct communication channel with the hotel teams, especially for his requests. The teams gain in reactivity while improving the customer experience.
by PIERRE LAFON (1CHECK) on March 14, 2022
See more answers (4)
Question:
What differentiates this product or service from the competition?
Answer:
Bowo offers a tailor made development that makes each guest app unique (by its appearance and its functionalities). They designed a user-experience first solution that anyone can use : the user-friendly interface is quick and easy to pick up. And their customer support is very helpful.
by PIERRE LAFON (1CHECK) on March 14, 2022
See more answers (4)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would recommend to check the demo and compare it with other solutions in the market. Choose the one that understands your needs, supports your business and has proven to grow their functionality at pace. Bowo will be happy to show you examples of guest apps they have made for their clients.
by PIERRE LAFON (1CHECK) on March 14, 2022
See more answers (4)
Recommended by
PIERRE LAFON
Co Founder @ 1CHECK
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Marketing Manager @ Medialog
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Marketing & Communication Manager @ Misterbooking
Jeremy Obert
Senior Area Manager - EMEA @ PressReader
Jeremy Obert
Senior Area Manager - EMEA @ PressReader
Features
Want to go behind the scenes and see how Bowo - Guest App works?
Clients & references
References & testimonials
"The application helps me grow all the hotel's secondary points of sale, whether it's the SPA, catering, or even concierge activities. It also enables us to incorporate additional external services t...
"We decided to work with Bowo : the application is attractive and user-friendly, the team is motivated, and it's an all-in-one solution"
Case studies
Awards & Certifications
Active Markets
MARKETS SERVED
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- France
- Mexico
- Morocco
- Switzerland
May 16, 2022
Bowo - Guest App Review: very good
gérante from Hostels in Sainte-Anne-d'Auray (France)
Recommend
10/10
What do you like most?
The two people I had on line were cordial, competent and answered all my requests. everything went well
What do you dislike or think could be improved?
I have nothing to add apart from the lack of connectivity with certain services that I already had around, but normally the problem will be quickly resolved.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 15, 2022
Bowo - Guest App Review: Easy to use app, fast interface, responsive team
Directrice Hôtel de la Marine Groix from Other in Groix (France)
Recommend
10/10
What do you like most?
the application is easy to use and configure, the application is constantly improving and developing… the team is responsive and the monitoring is of high quality.
What do you dislike or think could be improved?
For the moment I don't see anything... I don't have enough perspective on the use of this application. I wish the team good luck for the future.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 10, 2022
Bowo - Guest App Review: A personalized application for each hotelier
Director of the Rooms from Luxury Hotels in Saint-Tropez (France)
Recommend
10/10
What do you like most?
The adaptability of the Bowo team to our expectations. Their responsiveness. The aesthetics of the application. Their professionalism and their constant desire to improve their solution.
What do you dislike or think could be improved?
The CRM in full development is to be constantly improved to meet the needs of our customers who will evolve
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
April 19, 2022
Bowo - Guest App Review: A perfect app!
Responsable Marketing from Luxury Hotels in Gargas (France)
Recommend
10/10
What do you like most?
The BOWO application is very well done, it adapts perfectly to our needs and allows us to better communicate our services to our customers. The after-sales service is always available and accompanies us d...
What do you dislike or think could be improved?
Editing photos live on the app
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Apr 21, 2022 Martin . from Bowo replied:
April 10, 2022
Bowo - Guest App Review: Very practical, fun and efficient
Deputy Manager from Luxury Hotels in Saint-Saturnin-lès-Apt (France)
Recommend
10/10
What do you like most?
Much more visibility of the services of the hotel thanks to the webapp, ease of use, nice design and a lot of possibilities
What do you dislike or think could be improved?
English translation could be done by a person instead of an automatic translation to avoid basic mistakes and preserve the reputation of the property
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Apr 13, 2022 Martin . from Bowo replied:
Thank you very much for your review and for such a rating ! Sorry about the automatic translation, ...
April 08, 2022
Bowo - Guest App Review: The ONE we were looking for
CEO from Luxury Hotels in Eugénie-les-Bains (France)
Recommend
10/10
What do you like most?
Bowo Hotel Guest App is the digital plateform we were looking for to provide all our guests with the info that we can not provide at checkin. The Customer UX/UI is beautiful and efficient. The backoffice ...
What do you dislike or think could be improved?
The functionnality we miss is the one which would allow us to duplicate/clone notifications, as we use it to broadcast a new activity schedule every week.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Apr 08, 2022 Martin . from Bowo replied:
Thank you for your nice review ! It is always heartwarming to see that we succeed to satisfy your ne...
Pricing
Freemium (hotel can trial for free)
90 day trial
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Recent News & Content
Recent articles
Bowo doesn’t have any recent coverage yet
Recent press releases
Resources & reports
In-Room Hotel Tablets
Published by Bowo
How to Write the Specifications of a Web Application for Your Hotel
The Guide to Hotel Industry Trends for 2022
Hotel Guest Apps
Published by Bowo
How to Choose Your Digital Partners
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