Crave Mobile Platform
4.6 (56 REVIEWS)
Andre, Arturo Armando, Rafael + 7 more experts recommend Crave Interactive
Read RecommendationsCrave Mobile Platform
Ranked 4 (out of 79) in Hotel Guest Apps
Mobile/Appless
91% recommended by 136 hotels
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Crave Mobile Platform is the #5 most trending product in the Hotel Guest Apps category (out of 79) and the #256 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCrave Interactive’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Crave Interactive doesn’t have any benefits or use cases available
Features
Communication & Messaging
Content Management
Upselling
Request Management
Available Add-ons & Modules
Mobile Ordering
Mobile Ordering & Room ServicePricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Success Stories
Crave Interactive doesn’t have any case studies available
References
"It's a really good system, it went really well this weekend! The customers loved it, and to be honest they probably spent more using it!"
"Your response times are absolutely incredible - I asked customer success to change the price on something at 2am and it was done within 2 minutes!!"
"ServeSafely speeds up table service, the solution is very quick and reliable. Increased sales by at least 20%, the up selling functionality is very good, customers ordering items they didn't think were on the menu. Customers leaving more tips than usual, gratuity default set at 7.5% and seems to be working well."
"The solution is very quick and reliable. Increased sales by at least 20%, the up selling functionality is very good, customers ordering items they didn't think were on the menu. Customers leaving more tips than usual, gratuity default set at 7.5% and seems to be working well."
"At Vdara, we are committed to providing an exceptional level of service and the introduction of Crave tablets ensure that we’re elevating that level of service by evolving to meet the modern needs of our guests,"
Featured Customers
Popularity by Segment
Size
16 | X-Small (1-9 room)
6 | Small (10-24 room)
14 | Medium (25-74 room)
27 | Large (75-199 room)
81 | X-Large (200+ room)
Country
55 | United Kingdom
35 | Mexico
30 | United States of America
7 | United Arab Emirates
5 | Bahamas
5 | Saint Lucia
5 | Thailand
3 | Norway
3 | Costa Rica
2 | Estonia
2 | Panama
2 | Australia
2 | Dominican Republic
2 | Canada
2 | Netherlands
2 | Greece
1 | Iceland
1 | Serbia
1 | Turks and Caicos Islands
1 | Ireland
1 | Vietnam
1 | Netherlands Antilles
1 | Spain
1 | Jamaica
1 | Indonesia
1 | Japan
Type
81 | Luxury Hotels
64 | Resorts
28 | Branded Hotels
18 | City Center Hotels
16 | Boutiques
11 | Bed & Breakfast & Inns
9 | RV Parks & Campgrounds
4 | Casinos
4 | Motels
4 | Vacation Rentals & Villas
3 | Hostels
2 | Airport/Conference Hotels
Region
68 | Europe
67 | North America
15 | Central America
8 | Asia Pacific
7 | Middle East
5 | South America
2 | Oceania
Category
139 | In-Room Hotel Tablets
56 | Hotel Guest Apps
More Products by Crave Interactive
Hotelier Rating
Amazing!
Associate Director of PR & Communications from 100 to 199 room Boutique in (Saint Lucia)
Excellent digital service solution for the hospitality industry that provides hotels with an outstanding digital experience throughout their guests’ stay. The platform includes Order Management, POS integration, Mobile and Web solutions, in room tablets with video and messaging, as well as multiple Integrations with Payments. All those factors result in a smoother service experience for guests and help businesses keep costs down as human touch is not always required.
from 500+ room City Center Hotel in (United Kingdom)
The Commons
Hotel Manager from 100 to 199 room Branded Hotel in Fountain Valley (United States of America)
It is a one-stop shop for booking all attractions & experiences
Manager from 100 to 199 room Boutique in (United Kingdom)
Excellent online ordering
Business Owner from 10 to 24 room Bed & Breakfast & Inn in Stokeinteignhead (United Kingdom)
Big help in bad times
Owner from in (United Kingdom)
All is good so far.
Marketing communications manager from 200 to 499 room Luxury Hotel in (Thailand)
Powerful application to enhanced our guests overall experience
Product Owner Manager from 500+ room Branded Hotel in Cancún (Mexico)
Review
Manager from 10 to 24 room Hostel in (Ireland)
My experience with Crave
IT Manager from 500+ room Branded Hotel in Cancún (Mexico)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
It's a great product with huge customization for the customer, great team working on it and really professional. We couldn't be happier working with Crave. The customer was working with a different sollution and knew really well what they wanted and don'twanted. Since the beginning, Crave could answer to all the questions and show the solution fullfilled the requirements.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The capacity of customization and autonomy the customer can have, plus the 24/7 support service from Crave. Plus they have a really great pre-sales team that can show all the functionalities of the solution on-site with the customer. Crave managed to send a tablet for a POC and it was really smooth and a key-point.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Your customers will love it. It's super smooth, clean, and customized and you can count on a great team that is always there for you. The product is safe, secure, user-friendly and intuitive, so your clients can have the best experience at the hotel
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Crave Interactive
5 months ago
Crave Interactive Launches Crave AI: Hotel Guest Service Redefined
Crave Interactive
1 year ago
RCD Hotels® Orders 3,450 In-Room Tablets from Crave Interactive for Four of its Prestigious Resort Hotels in Latin America
Crave Interactive
1 year ago
Crave Interactive Provide a Single Guest Portal for all Hotel QR Codes
Crave Interactive
1 year ago
Crave to Showcase Latest Innovations at HITEC’s 50th Anniversary in Orlando
Crave Interactive
1 year ago
Crave Announced as HotelTechAwards 2022 Finalists
Crave Interactive
2 years ago
Crave T3 Tablet Range Launch
Crave Interactive
2 years ago
Mobile Ordering Statistics in the Hotel Industry
Crave Interactive
2 years ago
Viceroy Hotel Group Chooses Crave Interactive’s AppLess™ Contactless Mobile Ordering and Digital Directories
Crave Interactive
3 years ago
PPHE Hotel Group choose Crave Interactive’s ServeSafely mobile ordering for its hotels and restaurants
Crave Interactive
3 years ago
Crave Interactive launch ServeSafely to protect restaurant staff and customers from COVID-19.
Integrations
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Crave Interactive has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
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