Drop.in Guest App

0.0 (0 REVIEWS)

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Drop.in Guest App

Unranked in Hotel Guest Apps

Automate your frontdesk with our no-download Digital Guest Journey (Guest App) by Drop.in

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Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
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Achievements

Trending Product

This vendor's trending score is rising, Drop.in Guest App is the #14 most trending product in the Hotel Guest Apps category (out of 79) and the #612 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Drop.in’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About Drop.in Guest App
Founded in 2020 | Headquarters in | 20 employees
Drop.in enables hotels to automate their frontdesk and cater to next-generation travellers with our web-based digital guest journey and digital keys. Drop.in significantly lowers overhead of hotels by engaging guests and letting them take control of their own stay. Our product: a customizable web app interface that includes a digital check-in, mobile roomkeys and a plethora of upsell tools, all to provide a digital suite for your hotel. Get in touch to know more: https://www.idropin.com/ Or [email protected]

Capabilities

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Drop.in doesn’t have any benefits or use cases available

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Available Add-ons & Modules

Complete Automated Digital Guest Journey

Hotel Guest Apps
Drop.in enables hotels to automate their frontdesk and cater to next-generation travellers with our web-based digital guest journey.

INCLUDED

Digital Room Keys

Hotel Keyless Entry Systems
The newest innovation in the hotel sector: digital roomkeys that give guests instant access to whatever door they need. An effective method to cut costs, save staff work, and lowering pastic usage! The core functionalities: (1) Automate who guests access when, (2) Give guests instant access via web-keys (3) Invite guests via Email, Whatsapp or SMS, (4) Allow guests to share keys, (5) Configure key access based on add-ons (eg. the gym) for increased engagement!

INCLUDED

Mobile Check-in

Contactless Check-in
The most streamlined check-in there is; collect necessary info, add extras and pay! Self Check-in completion > 60%

INCLUDED

Automated Guest CRM

Hotel CRM & Email Marketing
Automate all guest communication: direct booking offers, automated email/SMS/whatsapp campaigns, upsell campaigns and an omnichannel communication dashboard for staff - that allows you to chat to guests via all communication channels - including of course our AI Chatbot.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Hotelier Rating

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Drop.in excels at streamlining hotel operations by automating guest journeys through features like online check-in and check-out, a tailored branded guest app, and a staff dashboard with insightful data analytics. The digital concierge and smart upselling functionalities enhance the guest experience, fostering engagement and maximizing revenue opportunities. Overall, Drop.in, in collaboration with FLEXIPASS, seamlessly combines efficiency and innovation to provide hotels with a comprehensive solution for elevating their services.

Question:

What differentiates this product or service from the competition?

Answer:

Drop.in outshines the competition by wrapping up all your hotel needs in one dazzling package! From a swanky branded guest app to a digital concierge that's practically your guests' BFF and don't even get us started on the smart upselling magic while Opening Doors seamlessly with FLEXIPASS. It's not just about check-in and check-out; it's a symphony of seamless operations and real-time fun with a staff dashboard that's basically a wizard at analytics. If you want your hotel to be the cool kid on the block, Drop.in could be your secret weapon.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice to fellow hoteliers considering Drop.in, dive into the insights and details, understand guest preferences, and tailor your services accordingly. Don't forget to tap into the staff dashboard's analytics—it's a game-changer. Immerse yourself in this all-in-one solution for elevated guest experiences. It's not just a tool; it's a treasure trove of opportunities waiting to be explored.

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Recommended by
RecommendationAvatar
Kriska Kay Francisco Marketing and Customer Success Manager @ FLEXIPASS
RecommendationAvatar
Kriska Kay Francisco Marketing and Customer Success Manager @ FLEXIPASS
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FLEXIPASS Keyless Mobile Access
FLEXIPASS Keyless Mobile Access

94% recommended by 27 hotels

Hotel Keyless Entry Systems

Support

Unverified

Drop.in has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2024

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HT Score

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Recommended

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