Ranked #19 out of 73 in Hotel Guest Apps
Ireckonu’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn morePut your guests in control. With a virtual service that’s completely contactless, they can enjoy their stay on their own terms. Web Check-In and Kiosk allow hotels to save on labor costs while removing the friction of a traditional front desk experience. Our white label Mobile App gives guests full control of their stay from the palm of their hand, with features including digital room key and se...
Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check-in to beyond check-out. Building on its robust middlewa...
88% recommend
Revenue Strat Manager
IRU really made sure to get the job done in detail. Dotting i's and crossing t's. They have been our middle-ware solution and completed a full systems migration in an agile manner. They get to know each member of your te...
hotel manager
We replaced our entire front desk with Ireckonu’s IGreetU kiosks, web mobile check-in and their mobile app. These platforms all integrate with our PMS allowing guests to check-in from anywhere and reducing the burden o...
Vice President - Reverb Hotels - Hard- Rock International
Our fans want to connect with a person not a company and Ireckonu helps us interact with them in a way no other company can. They help us understand what is possible with our data so we can anticipate our fans needs and ...
What does this product or service do well?
While working as a consultant for a hotel property, Ireckonu was one of the vendors providing kiosks. From my experience, they were some of the most diligent and dedicated people I have met. Their attention to detail in addition to make sure they met their client’s needs were second to none. I...
by Skip Kimpel (ConStrata Consulting) on September 21, 2022
See more answers (1)What differentiates this product or service from the competition?
The expertise of the individuals involved with the project I was working on, was at a whole different level than some vendors I have worked with in the past. Ireckonu always had the right people on the phone to solve for the challenges we faced. Things were adjusted and functional in a very timely...
by Skip Kimpel (ConStrata Consulting) on September 21, 2022
See more answers (1)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is important to understand that this product is not based out of the US and is headquartered in Europe. They have a fairly extensive support system to accommodate for the time difference but if any major development is needed during off hours, that could be a little challenging. Having said th...
by Skip Kimpel (ConStrata Consulting) on September 21, 2022
See more answers (1)
Ireckonu and its founder Jan Jaap van Roon were the only ones that were able to achieve our goals in a purposeful, creative and original way. They were the only company I trusted who were talented en...
Ireckonu allowed us to achieve a heightened level of success. New options are always presenting themselves for us to better our efficiency and with Ireckonu's live insights into our entire property, ...
Ireckonu doesn’t have any case studies available
Ireckonu doesn’t have any awards or certifications
September 26, 2022
Vice President - Reverb Hotels - Hard- Rock International from Resorts in Davie (United States of America)
Our fans want to connect with a person not a company and Ireckonu helps us interact with them in a way no other company can. They help us understand what is possible with our data so we can anticipate our...
Just like many other company...especially in today's job market there are areas that need improvement but overall I'm happy with the services provided.
September 20, 2022
hotel manager from Luxury Hotels in New York (United States of America)
We replaced our entire front desk with Ireckonu’s IGreetU kiosks, web mobile check-in and their mobile app. These platforms all integrate with our PMS allowing guests to check-in from anywhere and reduc...
The stability of integrations has at times been a challenge but we’ve found this to be an issue caused by other vendors.
September 15, 2022
Marketing manager from Luxury Hotels in New York (United States of America)
Customer service is amazing! They’re responsive and always helpful with any issues that arise / data. Problem solvers and great people!
CMS- it’s a little difficult to use. It takes me a while to find what I have to change sometimes.
September 15, 2022
Revenue Strat Manager from Other in New York (United States of America)
IRU really made sure to get the job done in detail. Dotting i's and crossing t's. They have been our middle-ware solution and completed a full systems migration in an agile manner. They get to know each m...
The only thing they could improve upon are things that are learned over time. Best practices recommendations and guiding teams, especially start-ups, through uncharted territory.
Ireckonu doesn’t have any recent coverage yet
Ireckonu doesn’t have any recent company updates, news or announcements
Hospitality Middleware: How Connectivity Unlocks New Value for Hoteliers and Guests
An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
OPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
Marketing manager
Customer service is amazing! They’re responsive and always helpful with any issues that arise / data. Problem solvers and great people!