Ireckonu IGreetU

Ranked 19 (out of 73) in Hotel Guest Apps

Hotel Guest Apps

IGreetU | Seamless Check-In, Check-Out and everything in between

Ratings Snapshot

Certificate of Excellence
Read 4 reviews
88%
Recommend
HTR Score icon
HT SCORE
69 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #19 out of 73 in Hotel Guest Apps

Ease of Use
4.2/5
ROI
4.7/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

Ireckonu’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutiques 2 verified reviews
    85%
  • Luxury Hotels 2 verified reviews
    85%
  • Branded Hotels 2 verified reviews
    90%
  • Extended Stay & Serviced Apartments 1 verified reviews
    80%
  • Resorts 1 verified reviews
    100%

Ireckonu IGreetU Overview

Ireckonu IGreetU Overview

Put your guests in control. With a virtual service that’s completely contactless, they can enjoy their stay on their own terms. Web Check-In and Kiosk allow hotels to save on labor costs while removing the friction of a traditional front desk experience. Our white label Mobile App gives guests full control of their stay from the palm of their hand, with features including digital room key and se...

About Ireckonu View website

Founded in 2015 | Headquarters in Amsterdam, Noord Holland | 60 employees

Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check-in to beyond check-out. Building on its robust middlewa...

Product Modules
Mobile Check in/out Contactless Check-in
INCLUDED
Let your guests skip the time spent standing at the front desk.
Upsell Upselling Software
INCLUDED
Offer room upgrades with unequaled flexibility for both guests and hotel staff.
Mobile App
INCLUDED
Put your guest in full control of their stay from before check in to after check out.
Digital Key Mobile Key & Keyless Entry
INCLUDED
A fully digital and secure room key, built into the Ireckonu mobile app.
In-Room Experience Guest Room Automation
INCLUDED
Turn the guest's phone into an integrated remote to control lights, TV, preferences and more.
Kiosk
INCLUDED
Kiosk for guests to check-in/out, update personal details, select upgrades, capture payment and more

Other Products by Ireckonu

1/1

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Mobile Key & Keyless Entry
Browse integrations (13 verified)

What customers love about Ireckonu IGreetU

Like 88% recommend

Marketing manager

Customer service is amazing! They’re responsive and always helpful with any issues that arise / data. Problem solvers and great people!

Revenue Strat Manager

IRU really made sure to get the job done in detail. Dotting i's and crossing t's. They have been our middle-ware solution and completed a full systems migration in an agile manner. They get to know each member of your te...

hotel manager

We replaced our entire front desk with Ireckonu’s IGreetU kiosks, web mobile check-in and their mobile app. These platforms all integrate with our PMS allowing guests to check-in from anywhere and reducing the burden o...

Vice President - Reverb Hotels - Hard- Rock International

Our fans want to connect with a person not a company and Ireckonu helps us interact with them in a way no other company can. They help us understand what is possible with our data so we can anticipate our fans needs and ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

While working as a consultant for a hotel property, Ireckonu was one of the vendors providing kiosks. From my experience, they were some of the most diligent and dedicated people I have met. Their attention to detail in addition to make sure they met their client’s needs were second to none. I...

by Skip Kimpel (ConStrata Consulting) on September 21, 2022

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

The expertise of the individuals involved with the project I was working on, was at a whole different level than some vendors I have worked with in the past. Ireckonu always had the right people on the phone to solve for the challenges we faced. Things were adjusted and functional in a very timely...

by Skip Kimpel (ConStrata Consulting) on September 21, 2022

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is important to understand that this product is not based out of the US and is headquartered in Europe. They have a fairly extensive support system to accommodate for the time difference but if any major development is needed during off hours, that could be a little challenging. Having said th...

by Skip Kimpel (ConStrata Consulting) on September 21, 2022

See more answers (1)
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Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Other

1/1 features

Want to go behind the scenes and see how Ireckonu IGreetU works?

Clients & references

References & testimonials

Testimonial avatar
Ireckonu and its founder Jan Jaap van Roon were the only ones that were able to achieve our goals in a purposeful, creative and original way. They were the only company I trusted who were talented en...
Ian Schrager Owner at the PUBLIC Hotel
Testimonial avatar
Ireckonu allowed us to achieve a heightened level of success. New options are always presenting themselves for us to better our efficiency and with Ireckonu's live insights into our entire property, ...
Duncan Goedhart General Manager at the QO Amsterdam

Featured partners

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Case studies

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Ireckonu doesn’t have any case studies available

Awards & Certifications

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Ireckonu doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America

4 Verified Ireckonu Reviews

Likelihood to Recommend
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September 26, 2022

Ireckonu IGreetU Review: Ireckonu helps us connect

Vice President - Reverb Hotels - Hard- Rock International from Resorts in Davie (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Our fans want to connect with a person not a company and Ireckonu helps us interact with them in a way no other company can. They help us understand what is possible with our data so we can anticipate our...

What do you dislike or think could be improved?

Just like many other company...especially in today's job market there are areas that need improvement but overall I'm happy with the services provided.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 20, 2022

Ireckonu IGreetU Review: Easy contactless check-in enabled by IGreetU and CORE middleware

hotel manager from Luxury Hotels in New York (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

We replaced our entire front desk with Ireckonu’s IGreetU kiosks, web mobile check-in and their mobile app. These platforms all integrate with our PMS allowing guests to check-in from anywhere and reduc...

What do you dislike or think could be improved?

The stability of integrations has at times been a challenge but we’ve found this to be an issue caused by other vendors.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5

September 15, 2022

Ireckonu IGreetU Review: Review

Marketing manager from Luxury Hotels in New York (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Customer service is amazing! They’re responsive and always helpful with any issues that arise / data. Problem solvers and great people!

What do you dislike or think could be improved?

CMS- it’s a little difficult to use. It takes me a while to find what I have to change sometimes.

Customer Support
5
Ease of Use
3
Value for money
n/a
Implementation
n/a

September 15, 2022

Ireckonu IGreetU Review: Thorough & committed

Revenue Strat Manager from Other in New York (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

IRU really made sure to get the job done in detail. Dotting i's and crossing t's. They have been our middle-ware solution and completed a full systems migration in an agile manner. They get to know each m...

What do you dislike or think could be improved?

The only thing they could improve upon are things that are learned over time. Best practices recommendations and guiding teams, especially start-ups, through uncharted territory.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Recent articles

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Recent press releases

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Resources & reports

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Popular Ireckonu IGreetU Integrations

View all (13 Ireckonu Integrations)